IFS Solutions

Greetings! I am trying to add a part number in a certain configuration structure in IFS 10 but I keep getting this error, “Phase in Date of this component conflicts with parent revision date range.” The part number has a phase in date of 06/24/2024 and the phase in date of the configuration structure I want to put it in has a phase in date of 08/03/2023 and does not have a phase out date. Not sure why it won’t let me add the part number  

Dears,I’m ne user of IFS and getting familiar with Warehouse Management functions.So, question is, what’s the benefit of using Counting-Create count report, while one can extract data from “Inventory Part In Stock” and start with physical cycle count process.or maybe I don't properly understand the functionality of “Counting” function. Please provide broad information. Thanks in advance.

Hello, I have one simply question:IFS documentation mention that OS Linux supported version for IFS Cloud Remote is 20.04 LTSIs this condition stiil recommended?Does IFS support and recommend installing Ubuntu 22.04 LTS instead?Is it acceptable?

IFS Cloud 24R1When creating a Lead from the Lead screen, the default language is blank and needs to be selected from a list. The expectation was to have this value defined from the default language settings on the User and Person records but this does not happen.Is there a way to default the language to be ‘English’ ?

A couple of releases back, IFS introduced Next-Generation Service Management (a.k.a. Request Management or NGSM). While the primary focus of Enterprise Service Management (“ESM”, which was already available in Apps 8/9/10) was the service of company-owned equipment, NGSM was developed to better support customer service processes, remove unneeded complexity, and address additional scenarios (such as offering a service for a generic model, not a serialized asset, which is often required in B2C scenarios).To help the community better understand NGSM and how it compares to ESM, I have created the below document. Just like IFS Cloud - Scheduling demystified (23R1) | IFS Community this is NOT an official IFS document, however it was created in collaboration with R&D.If you have corrections, feedback, ideas - please do share so we can incorporate them.

Hi, We use mWO (service engineer) quite extensively and have had lots of issues recently with our techs’ app crashing often (with the latest update), not syncing, having to re-login often, random errors as well. If the app is not reset after an app update, it was behaving erratically too. I’m just considering using Tech Portal instead of mWO app? Has anyone else swiched from mWO to Tech Portals? Would love some feedback. Or anyone who has been using the Tech Portals for a while. I believe the biggest difference will be losing the offline capability with mWO. TIA

Hello all, I have not been able to find info on this, and I was curious if user created saved searches in Apps 10 IEE can be migrated to Aurena, or do they all have to be recreated? Thank you.

Can someone help me understand why move inventory parts is allowed for material reserved on a shop order, but not on an MTR? We get the validation error below… Our global site setting is set to allow Move Reserved Stock. 

Is there a defined location where we can get the Project Template files for Data Migration Manager for the latest release?  The training says it is recommended to use them, but as Partners I cant see where we would get them from.There is a topic where someone has kindly shared the files for 22r1 But this is now out of date as 23r1 has been released.It would be preferred if these template files were made available in a known place for Partners so we can use them in our Customer Projects.In the meantime, can anyone share the 23r1 Project Template?Gareth

HiI am having a problem give permission of “Work Assignment Information” tree view to general users. This tree view is under the window My Task ( under Service and Maintenance module, attached ) in IFSAPP10. I have already checked both presentation objects and Database objects in the permission set window but unable to find anything related with the text of tree view menu, so, unable to give permission from permission window. The users I am trying to give permission can access My Work window.  Thank you

We are trying to cancel customer order in a Preliminary status. based on the trace file (we are able to do that manually) : The CancelDebitInvoice method is to be used.  We are able to cancel the invoice using rest api, but when trying to implement this in a migration job : we have the following error : Arguments used to execute current operation are not allowed. Any help please?  Thank you in advance

How should I proceed if I need to include in the Maintenance Order for immediate fulfillment of a modification that is not yet due and has a distant days forward? No Mx Event create yet.

Can an attached document to an entity somehow be attached through the system automatically to other related entities?  For example, a document attached to a Purchase Requisition, can we make the documents flow to the PO so PO Authorizer can easily see the document when approving?

When performing the Preliminary Year End to take 2024 balances to 2025 I get the error message of “The ID has no codestring”.  We have a total of 4 companies and I was able to do the process on the other three but not on this one.  I’m not sure where to look to see what ID is missing this information.  Any suggestions? 

I have an existing enumeration (A) which only shows the values depending on values of another enumeration.(B)I now have another enumeration in A to add and only show that drop down value if Enum B is of a certain value   

Hi all, Currently trying to sync some users into an IFS Cloud environment through Azure User Provisioning and ideally we dont want the Person record to be created along with the User. Does anyone know of a way this can be done - if possible? I’ve tried un-mapping the person attributes in Azure however, it errors saying that X attribute is needed for creation of the Person record. Any help appreciated, thanks!

Hi,Is there a method to book or block a tool, ensuring that it is not simultaneously used for another task? From my understanding, it is currently not possible to automatically schedule and reserve a tool from the PSO since tool/equipment resources are not considered Scheduling Resources.However, within the Standard Task, it is feasible to insert a demand line of type Tool/Equipment, although this must be manually allocated.How can I view the calendar of these tools to determine their usage, and how can I ensure that no other task utilizes the tool on the same time?Thanks,Stefania

The business would like to implement a process for reclaiming Parts Warranty.  They are wanting to track where a Part has failed within a 12month period after fitting to a Serial Object. The items are purchased against a Serial Object via Work Orders and issued as Materials. We want to track if the same Part Number against the same Serial Object is issued again within the 12months to flag to the User that the Item should be considered under warranty. How can we achieve this?  We are working within Apps 10 IEE. Thanks in advanceLisa

I need to know where is the VLOOKUP COUNTERPROOF screen?

Hey Community,we set up standard calculation for purchase parts in a way that material costs are calculated based on average purchase price. Therefore, we set up a separate Cost Template, with separate Cost Bucket and an cost Element for Material Overhead (with rate for Material OVH).With this setup, if we calculated the purchase part itself, only Material Costs are calculated. If we calculated the manufactured part where the purchase part is used (in structure), IFS included the Material ovh in the calculation of the manufactured part. That works fine for us.Question is, we have also trading goods. For that kind of parts we set up separate Cost Template, with separate cost Buckets and Cost Element. Since that kind of parts are also purchase parts, settings are same like for purchase parts we use for manufacturing. Based on that, we never get an Material OVH calculated since that part are not used in manufacturing. But this is what we want for trading goods.So, how to set up costing fo

Hi all,Firstly thank you for your help in advance. I’m looking for a bit of guidance on what is hopefully an easy fix.  I’m looking to apply some conditional formatting to a table, based on the value (number) of a particular column being the “highest” in the column. Naturally right clicking on the appropriate column header>”conditional formatting” allows me to apply basic logic such as  > “higher than”, however is anyone aware of a “value”/formal which would simply highlight the largest number in the column? Many thanks

We took the GDPR module in use in Apps9 and have used it with success. The challenge is making sure the data is solid before taking action. We had a custom quick report in use to see whose personal data would be handled (deleted or anonymized as per configs) and when. This report functions different now in Apps10 and needs to be remade.IFS core functionality for checking the situation beforehand was based on email notification in a way where one message per user per company per data entity (employee, person) per purpose was created. We tried it once and got over 2000 emails and do not want to use it ever again.What other verification methods are you using before the purges?`The aim is to make sure no premature deletions or anonymizations would be made and we’d like to see when and whose data gets handled. This is where the report is a nice way to do it, to have overall view at once whenever needed What other ways you are using? Does IFS Cloud have better core way than Apps9/10?

Hi All,When I try to Release my Customer Order, I am receiving this error message. “Field [SENDER_ADDR_ID] is mandatory for Shipment and requires a value.”Any thoughts where I would go to troubleshoot this?Thank you,Alex

Hi, When a new create a Asset from autocreation from PO  for Company Owned Rental Asset, the Inventory Transaction History is created with zero cost and no postings. Therefore in the Supplier Invoice the Asset need to be manually posted to activate the object.Is this the standard behavior?Thanks

Hi,Does anyone know where (or whether) a link is recorded between two related/opposite inventory transactions in the database? This is for reporting purposes on stock movements.For example, if I move some stock from one location to another location, two transactions are created: an INVM-OUT transaction at the location the stock was moved from, and an INVM-IN transaction at the location it was moved to.However, I’ve been unable to find anywhere in the database that actually links these two transaction IDs, making reporting difficult when I want to show both the From and To Locations for a single stock movement.Is there a link between these transactions in the database? If so, I imagine this would be stored in a mapping table, but I haven’t been able to find one so far.I’d appreciate any input anyone could provide.Thanks!Wilf