IFS Solutions

Hi!We are trying the following scenario. We have Work task template 1 (WTT 1)And PM Action 1 (PM 1) WTT 1 have no material PM 1 have material called (Part 123) If we create a new revision on WTT then update the PM action “replace obsolete revison on PM action”, then the material will disappear on the PM action. Why is that?IFS10 Update 20

Hi All, Currently on Apps 10 - when a user cancels a sales quotation, the lines on the charges tab dissapear. Is there any way to prevent this happening? It is useful to see what the charges were should a user want to review the quote for any reason.

We are currently planning to launch MWO, but have noticed that a user gets logged out whenever it gets any error message in the application.If you are trying to add a tool that is already in use = logged out If you are trying to access a document but are missing the access right = logged outSo in order to continue the action you were trying to execute, you first need to go back to the home screen, press synchronize and log in again.This seems like a very strange error handling in the MWO and would just like to check if anyone else have experienced the same type of issue.We are testing the latest version of the MWO App (24.8.1292.0) 

Hello,does anyone have a tip on whether it is possible to query the “Engineering Revision Transfer Actions” queue via REST-API (we use boomi as integration platform)? Specifically, it is about determining whether there is still an untransferred article in the queue. We currently use IFS Cloud (23R2 SU3).Many thanks for any suggestions.Don’t know is the sub category correct. If not, please move the post ti the right direction. BR,Andreas

Hi All,We have a requirement to make Resource Monitoring Gantt to become read only in Apps 10 UPD 20 environment and I tried to achieve this using permissions sets. Below are my settings and my user only have this permission set grantedAnd I still can move the items and adjust the duration of work.Even after change everything to read only, I can modify the page. So I revoke all the changes and tried out again. And I can still view and edit the page, which was strange. I tried to refresh security cache, restart and re log in, clear browser cache and even using private browser. Still no luckDoes any one has idea on which other permissions/configurations I can a

Newly created Customer Order lines are not getting displayed in the “Inventory Part Availability Planning window” of "All" tab view for supply code of “Int Purch Dir” alone in both Availability Check and All tabs.But the CO lines created with supply code of Invent order are getting displayed in both Availability Check and All tabs of “Inventory Part Availability Planning window”.The customer order is in released status.So kindly suggest on it.Thank you in advance. RegardsShiraj

Hi!The very helpful function with tasks that was available in the old version is now back with the possiblity to assign task to other users of the system. The reassign function was not present in before in the Aurena client. I was really happy to see that this was now available, but there is a big but. In the my sent tasks the Sent to/assigned is missing. So you can see a lot of tasks that you have sent to collegages but you have no clue who you sent it to. This more or less takes make this function useless. Please add this field as soon as possible.Since this is a FNDBAS  module we are not able to add it as a customization either. Missing Assignee/sent to in Sent task section. 

Hi All,When a Purchase Order authorisation is rejected and along with the reason a Note is added, does anyone know where the note is visable. In Purchase Orders you can see it was rejected, who rejected and the reject reason but not the note.We are using APPS 10 Aurena Thanks

 I am trying to reveive parts in on a PO and I am getting the error message "There are not enough component parts shipped to the supplier to receieve this quantity.I could see all the component parts of the particular line has been shipped to the supplier using supplier material functionality.Had also tried this work around given below Check the PO Line you are about to receive.RMB on the Supplier material (if the option is active and available)One of the components which has fractional quantity per assembly probably has Qty Calc rounding of 0 in inventory part.Change the Qty calc rounding and receive the PO Line Still the issue persists , when I am trying to change the qty calc rounding to 1 for example , I am getting an error that Qty calc rounding must be zero for serial tracked parts ....How should I mitigate this error ? And how should I recieve the remaining qts in the PO "There are not enough component parts shipp

Hi All, In the Business Activity, I can attach Emails from Outlook and they are displayed in the References Table as shown below.Whereas, the Business Opportunity, I do not see where the Outlook Email is being displayed. Any thoughts? Thank you,Alex

I’ve got a sample report that’s in PDF format that I need to covert into a spec so that we can create the report in IFS.  It would be extremely beneficial if I cold edit that file.  Does IFS have software in its reportoire that allows us to edit?Editing in Work did not give me what I need becuase of the outlines of the boxes that are in the PDF.Patrick

Hi All, I have created a new Business Opportunity in IFS Cloud, but I don’t see a button to send the Business Opportunity to the CRM Outlook Panel?  The Business Activities has this functionality, but I don’t see it for Business Opportunity. Any thoughts? See below, there is no button to send to CRM Outlook.Thank you,Alex

I tried to upload an external file to IFS, but encountered an error. When I enter the figures in the amount field, the upload is successful. However, if I enter the figures in the currency amount field, I receive the following error: ORA-20110: ExtCheck.VOU_NOT_BAL: Voucher 28-AUG-24 is not balanced in accounting currency.How can I resolve this issue?

For Document No of 48 (Defined by IFS) there is report by name Inventory Turn over rate. In which screen should be insert the doc text (48) to get the same printed on Report “Inventory Turn Over Rate”

When trying to make a rest call using BPA i’m having the following error : HTTP Connection Delegate could not retrieve the data from the specified URL.Returned status code: 500 The call passes threw when using postman for exemple so i know that the url is ok Any idea please?

Hi,here was a change in the EDI message from the customer regarding backorder quantity, I tried to understand what it means and if this can have effect as the new plan erases the backlog and no backlog is found? The supplier uses 7.5 Best RegardsEmma

Hi, I hope someone can help me. I am trying to better understand the ‘Share with Corequisite’ functionality when I have more than one planned quantity in the work activity requests tab. At the moment in the requisitions I am only using skills, no certificates, no competencies. I am analysing two activities:112: request for 2 resources - allocated 113: request for 3 resources -unallocatedThe competences match correctly, in my opinion. The following pictures show how the task is structured and how the PSO analyses it.For task 113, the explanation is ‘Missing conditional competences’.Message: Task 301 required shared competences with co-requisites that cannot be found: SKL-‘skills name changed by attempt’.Can anyone help me? I have 3 resources with the following competences:  

Hello,I have a question about the Intercompany process direct delivery to the customer and need your help. When I create a customer order on the demand site and ad a item withe the supply code “Purch Order Dir” the system created a PO. In this PO the delivery adress on the PO line and in the header level are different. Is there a way to get the delivery adress vom the customer order on the header and the position level in the PO?  Thank you, for your help. Hannah

Hello, I am trying to reveive parts in on a PO and I am getting the error message "There are not enough component parts shipped to the supplier to receieve this quantity”. The CO linked to this PO is already invoiced/closed. How can I get around this error message and book in the goods?

We have a customer with a strange issue. We have setup a integration that uses FILE_READER to read the files into IFS. The environment is a cluster configuration on-prem that has two application servers that are loadbalanced by netscaler.The issue is that sometimes the file gets stuck in the /IN catalog on the application server like the FILE_READER does not detect it. In our troubleshooting we have noticed that when we put two files simultaneously on each of the appserver only one file gets picked up by the FILE_READER. After about 30 min the other file on the appserver gets also picked up. Conclusion is that it seems like FILE_READER is only initiating on one of the application servers at a time which causes delays for files being read by the FILE_READER. However there are no errors what so ever in the connectserver logs. Has someone else experienced this type of issue? 

I have added a custom image URL to an Aurena Lobby which displays as expected in EE but when viewing the lobby on Aurena it does not display the background image. Does anyone know how this can be done? Many thanks,Annie

Hi all, We’re investigating the potential use of substitute parts for some of our sales parts.Essentially we have a Telesales function whereby we take orders via quick customer order registration.Orders are raised in a planned status and are released via background task. I’m looking to try to understand if substitute parts can work at the order input stage when there is no sales part availability. All documentation I have found seems to point towards substitute parts are used at quotation stage only. I’m hoping that this is not a limitation of this functionality. Thanks as always in advance for any advice.

We are using a web browser plugin to access our knowledge base platform. When our support agents open a ticket in AssystWeb, the plugin opens a sidebar with a search engine. The plugin can be configured to recognize data on the webpage (in this case, the incident form) and automatically “grab” field contents to paste it in the search engine, delivering search results to the support agent immediately when they open a ticket.The plugin configuration offers five methods for recognizing the field, based on standard Javascript functions:Setting Definition Title_xxxxxxx getElementsByName - method returns a collection of elements with a specified name. Currently we then use the first element found.   getElementById - method returns an element with a specified ID   getElementsByClassName - method returns a collection of elements with a s

Dear IFS Experts,I am experiencing issues with the selected records (377) in IFS Application 10. Previously, record 317 functioned perfectly. Please help if you have any suggestions for resolving this?   

In the Inventory Transaction History in IFS App 9, I’d like descriptions of what Order Ref 1, Order Ref 2, Order Ref 3, Order Ref 4, Order Ref 5 represent when Order Type = Customer Order, Purchase Order OR Shop Order.  Order Ref 1 is easy enough - it’s the order number.  I’m fairly sure I know what 2 and 3 are but I’d rather confirm.  4 & 5 are a mystery, so I can’t tell if they’re important to my analysis.