IFS Solutions

Hi , Is it possible to add Non Inventory Part in worktask > Material ? or there is an other place ? and the option Add Spare Parts From Detached Part List doesn’t appear ? Do you know whyand Add Spare fromObjet is Empty (there is only Non-inventory part declared)ThanksRegardsThanks

Dear All,I am facing an issue while receiving customer collections through Mixed Payment. However, I am unable to identify the exact problem.Could you please look into this and provide a solution?  

Hi,I am creating a positive pay check file using ‘External File Assistant’ as below. When the file is downloaded in Online mode it works as expected, but in batch process an empty new line is added to the beginning of the file. Does anyone have an idea to get this line removed. Thank you in Advance!

Hi , In My scenario in employee file file under the direct supervisor we are having more supervisors for one person . How can a 1 supervisor can be assigned  ​@ADDMARIAE ​@Dharshankumaar Mahendran 

Is there any possibility create FA object from a PO (using purchase group connect to an object group enabling FA creation) if the ownership of the part is company owned?If the ownership is company rental asset, this is possible.

 What are the artifact URL to allows in customer DNS, when customer uses local network instead of public DNS 

I have attached a new document to a project and went to edit it and the system responded that I either need to have a template for my DocClass or check-in a filed.  I think I remember that the system used to prompt for the type of file to be created, e.g. Work, Excel.  Am I missing something?  Perhaps things have changed?Thank youPatrick

Hello,We are currently running FSMu25 and shortly PSO 6.14.0.27.  Is anyone able to confirm if we are able to disable TLS protocols 1.0 and 1.1 and only enable 1.2?

What are the proper workflow to delete or set to Obsolete existing Purchase Structure, which was created for unknow reason or by mistake for Inventory Part with setting Part Type = Manufactured?Now there are two identical structures: Manufacturing and Purchase and both are active and Buildable.

Dear community,does anyone have the installation instructions for Touch App Server App9, more exactely for Installation Package 1.8.1?Thx and BR 

Hello,We use the comprehensive split function to split large shop orders into smaller batches. As an example, we mix ingredients in 1000 lb. batches as that is the max capacity of the mixing machine, however, the full shop order is for 10,000 lbs. so we split the larger shop order into 10 x 1,000 lb. shop orders. When we do that, though, setup time is planned for on each split shop order when in reality we only set up once and then all subsequent shop orders that were split into do not need set up. The result is large cost variances.I understand the reason why this would happen, but is there a way to remove this setup time from 9 of the 10 shop orders in the example above? Does anyone else have a similar situation where they were able to solve for this issue?

Hello Experts ; Regarding a remote Upgrade, I'm getting below error when running ‘’.\main.ps1 -resource 'KEY'’’ All these servers are remote customer servers Here They asked us to use a private key file when accessing Linux server from Management server   [We access the Linux host from the Management server using above private key method.]Cannot ssh into the Linux server manually from the Windows Management Server Could you please support to solve this issue.  BR!/Dilshan

In our business we experience yield loss on shop orders. For example, we mix ingredients together and for a 1000 lb. shop order, we know we will experience x lbs. of yield loss and the shop order will yield, for example, 960 lbs. instead of the 1000 lbs. lot size. I have been researching yield loss and am struggling to find an answer to answer my questions.We want to use scrap factor to increase the requirements for ingredients. For example, if we know we are going to experience 4% yield loss on a shop order, we want the required ingredients to be inflated by 4%. I have seen scrap factor in multiple places within IFS, but am not sure how to do what we are after, without adding, in this example, 4% scrap factor to each ingredient in the product structure. The second part of this question is that we don’t actually scrap anything out in IFS. We just receive less than the required amount on the shop order. Does that affect the scrap factor use? When looking at product costs, it seems that

cannot insert NULL into ("ZEHR1APP"."TIME_PERS_DIARY_RESULT_TAB"."ORG_CODE")

Hello,we met the issue in IFS Cloud.Created Purchase Order for serial part and reserved Serial number for that part:When we use Incoming Dispatch Advice for Purchase order receiving and execute function “Receive with Serials/Lots”, system doesn’t provide reserved serial number and asks to fill it manually:But if I use form “Register Arrivals” and execute function “Receive With Serials/Lots”, reserved serial number appears without any problem:Maybe it is some kind of bug in the form “Incoming Dispatch Advice” that the same function works diffrently?

Hi,I created the approval rule according to my project group.I have two approval rules, T-SAS001 and T-SAS002.While the priority of T-SAS001 is 20, the priority of the other approval rule is 21.Currently, when I select the project code that falls within the scope of the approval rule with priority 21, it falls into the approval rule with priority 20. What should I do?

I am trying to call the Rest Api using following URL but getting the error.URL:http://test.com/testfsm/OData/task?$select=task_id&$filter=request_id eq '123’ and user_def10 like '345'Error:{    "Message": "Syntax error at position 48 in 'request_id eq '123' and user_def10 like '345''."}Can somebody guide how to use ‘like’ operator?

We are on version 10 of IFS.  We need assistance of how to set-up the following payment term: 1) 45 days from ship date2) End of month of calculated date in step 13) Plus one day of calculated date in step 2 Example: Ship date 2/14/2025, plus 45 days equals 3/31/2025. EOM puts it at 3/31/2025, plus one day equals 4/1/2025Example: Ship date 2/15/2025, plus 45 days equals 4/1/2025. EOM puts it at 4/30/2025, plus one day equals 5/1/2025. Does anyone have information on how to set-up this up?

Hi Community, One of our clients encountered an issue with their opening balances. They mistakenly uploaded the opening balances for the year 2020 in the "0" period, despite not having a 2019 year in the system. Later, they reversed the balances in Period 1 and re-uploaded the opening balances for Period 1.Currently, the balances are correct in the 2020-12 period. We are now performing the year-end process for 2020 to transfer balances to the 2021-0 period. However, I noticed that the Cost/Revenue GL balances have incorrectly carried over into the 2021 opening balances.Is there a way to correct this? Would it be possible to proceed with backend data corrections to remove the Cost/Revenue balances from the 2021-0 period?We are using Apps7.Thank you in advance for any suggestions or guidance.

is there an API get procedure to grab Qty available field from shop order material availability check screen to use in my lobby data source?  Qty Available = Not_Alloc_In_Stock in the oracle backend. I have struggled to find an api to use this field in my data source.   

I have a validation business rule that ensures a warehouse code is entered when the status changes from “COMPLETED-REVIEW” to “COMPLETED”. It usually works with a single line code , but when there are multiple lines, the behavior becomes inconsistent depending on the placement. Do you have an idea what could be causing this issue? 

We’ve recently moved to cloud and I’m struggling writing a new report based off of customer order lines. Back in IEE, there was a “system information” tab at the bottom that told the admins what the sql column names were. Does this exist in any form in cloud?If not, what is the easiest way for me to figure out the the database names for the columns displayed? A good example of this is QTY_ASSIGNED. The column names don’t match what they are in the database therefore if I was brand new, I wouldn’t have any idea that QTY_ASSIGNED is the “Reserved QTY” and I haven’t found an easy way to figure this out in the application. 

Hello everybody, Does anyone know the exact formula used to calculate the ADU based on transactions history? It seems that for the number of horizon days from the Start Date (Today - (DLT + horizon)), the system takes the sum of the quantities issue / horizon. However, for the period corresponding to Today - DLT, it adds a quantity for which I can't find the formula. In fact, does anyone have the exact formula for the ADU based on transactions history?Thanks in advance.  Laurent

Have selected the checkbox for ‘Use as Customer Repayment’ in Payment Formats per Company screen, but still don’t have the option to select it as payment method when creating Repayment Order? What else needs to be selected/set up to allow this?

Hi,As part of our monthly reconciliations, we are required to send to our banking partner an aged debtors. I want to use IFS to do this rather than manually creating an excel sheet which is taking too long, however they’ve advised they need the report by transaction date, rather than due date. I can’t seem to find the function to change this when ordering the report, is anyone able to offer assistance?Thanks