IFS Solutions

Hi IFS,Could you please confirm whether the Support Issue functionality has been removed from IFS Cloud?If so, what functionality is replacing it? Component: SCENTR

Hi All,We have a requirement where we need to create a new button in IFS page, let’s say Work Order. When user click on the button, we need to send an email. This email should contain some information from Work Order page and also it should have the attachments ( docs and media) connected to that work order. Is this possible via BPA flow?I was able to send the email but having hard time attaching the documents and media.IFS Cloud 24R2

Hi, We are trying to descp. proposal in ifs cloud. But  it gives error below (No data found). All Fixed Assets are true define.  We don't figured out why it is give error.Thanks.  

Hi,I am facing posting error on Shipment Charges in Shipment Invoice for Posting Type M68, M69, M70 Control Type C18 for Code Part F. I have attached the document for the detail setup i have done. I found the same issue in Apps-9 and Cloud as well. Can someone help me on this? Regards-Nahin

Hi,How can we use the 'View on Map' functionality in the Dispatch Console?I tried adding an address to the Work Task, but it doesn't appear on the map or show any results when using 'View on Map'. 

Hii, when we add a resource group to the planning under activity resource planning and then try to add employees under employee allocation the drop down shows all employees instead the employees relating to particular resource group only.Can someone clarify this?Planning :  Employee Allocation :  

Im with App10 UPD17We are facing an issue in Apps10 upd17 track and thought of getting your input and verify whether this is a known bug.We have setup the plsql code as follows where we intend to replace the URL parameters in the routing address -         url_params_ := Plsqlap_Document_API.New_Document('URL_PARAMETERS');          Plsqlap_Document_API.Add_Att

We are running Apps 10 Update 11In the Aurena interface is there a way to search for a date that is say 3 days in the future? An example would be in Inventory Part In Stock and we want to find any items that expire in the next 3 days.In IEE I would use the advances/SQL query and use something like EXPIRATION_DATE <= trunc(sysdate)+3I’m trying to figure out how to replicate what we currently do in IEE in Aurena. Not that we are migrating to the cloud version immediately, but it’s going to happen sooner or later.

Hi all,I am quite new to IFS Cloud 24R2 and I would like to ask if it is possible to add CF to Routings - OPERATIONS.  When i run “Page designer” i can see the name of the entity: RoutingOperation.Am i right???  But I am not able to find this entity in “Entity Configuration”. The only entity simmilar is RoutingOperationList and it says: “This Entity cannot have Custom Attributes”.  Is it really impossible to add CF to “Routing” - “OPERATIONS”??Thank

Hi,If we enter a note in Add Service Note tile in MWO, where can we access that note in IFS Cloud, (note is entered directly in Add Service Note without any connection to a Work Task or Request) 

Hi all, Direct issue from the Tech Portal require that the users first select a location and the system filters down the parts that are in stock in that location. This is not really helpful as the techs don’t know where the parts are located in their remote warehouse;instead, our techs would like to first select a part and then pick the location after. Is this doable? Is there a reason why the system asks a location first? We’re on Cloud 23R2.Thank you.  

Hello,I am encountering an issue when attempting to prepare the transfer of a template structure to Manufacturing (from the "Manage Template" page). The procedure is executed through background jobs, but I receive the following error:"Part already exists as a master part and is not a position part. To resolve the issue, you need to either remove the existing master part or change the catalog number in the template structure, and then perform a retransfer.ORA-20110: PositionPartReference.PARTALREADYEXIST."For some structures, I was able to resolve the problem after noticing that the part already existed as an Inventory Part. Since the transfer process is supposed to create Inventory Parts, the pre-existing ones were blocking the transfer.By deleting the stored Inventory Parts linked to the structure, I was able to successfully prepare and complete the transfer to Manufacturing.However, this meth

Helloi would like to see all the orderbook at once (firm orders and forecast orders)thanks

Hi IFS Community team,I am supporting a managed service-esque company with an IFS PSO Implementation that has now gone live. As part of this, we would like the event definitions for each of the event IDs for management as part of their managed services processes.In another case, this was handled by the MessageTexts.xml file for PSO v6.12. Please could someone kindly provide this file for both PSO v6.14 and v6.15?This will be a huge help.Thanks in advance,Ben

We are currently reviewing our printers across multiple sites, within our business we have close to 20 printers and as part of this review, we’re looking into Equitrac, Papercut MF and Papercut Hive. Does anybody have experience on using these with IFS Cloud? Looking at these options and how Equitrac and Papercut MF both link to a single queue that exists on a print server, I imagine the IFS Print Agent can connect into this. However as Papercut Hive is cloud based, I am unsure how the print agent will pickup the queue. We are in the progress of getting trials for them, so I will be reporting back my own findings soon, but if anybody has any existing knowledge that would be great.

Receiving the following error,while taking output in PDF (although its a licensed version) 

Is there a way to reuse a serial number for a part? For instance, a part serial record was created from a shop order and received as Part 1000 with a Serial No of 200200. The serialized part was then delivered to a customer.The serialized part was later returned from the customer and disassembled. The physical unit no longer exists but the part serial record does. A new shop order is created and we want to receive the finished good as Part 1000 and Serial No of 200200. But we can’t because that part serial already exists. So what I’m asking is, is there a way to have two part serial records with the same part number and serial number? I know those fields have to be unique but I wasn’t if you had any suggestions on how to make this possible. Thanks!

Hi,Our customer has scheduled the creation of positive paycheck files through the External File Assistant. (File Type: ExtPosPayCheck). This task produces an empty file even when no checks are issued for the considered time period. Is there anyway to prevent this from happening. Thank you very much for your help in Advance!

Hi Community,I was trying to approve a FMEA and getting the error below:Anybody knows how to fix this and get the FMEA approved? I was unable to find an option to update or calculate the Max Risk Priority Number.

Hello community,For opening balances migration, what is the better approach for Down payments into supplier? Is there a template for that or it’s possible to migrate those advances invoices through the template  Thanks and Regards.

Hi,I am playing around with the Shipment Orders functionality and I have seen in other topics here that it is possible to receive items via the Register Arrival screen but the shipment orders are not being displayed. I have tried creating a Shipment Order using the Material Requisition tab from a Request Work Task (with the Supply Code = Service Location), as well as manually (from Site to Remote Warehouse). In none of the cases are the shipment orders shown in Register Arrival screen. Am I missing any configuration? I am using 24R2.Thanks  

Hello, I am trying to cancel a voucher type “Q” because the project connected was wrong. But when I press the RMB “Cancel Manual voucher” raise this error message. How can I cancel this voucher? Thanks and Regards, 

Hello,Maybe someone could answer those questions:When did the statuses “Not Translated” and “Changed” appear for the attribute in the form “Text Translations”? For example, such attributes where never translated and never changed their translations in the environment, but they are seen with the status “Changed”: Why some attributes in statuses “Not Translated” and “Changed” exist in the form “Text Translations” and “Translatable Text” at the same time?

Hi all,I have to upgrade a Cutomer from Apps 7.5 to IFS Cloud.Could you help me to get the best advantage to analyze what is the best betweena new from scratch instalation an upgrade and if that’s the solution (what are the steps)What is the more economic soluition ? what is the easiest to improve?Does anybody experienced this ? I’ve to send a RFQ in the 15 following days so thanks for your quick advice and answers 

Hi ExpertsIn IFS app10 there use to be a direct offset possibilty. In CLOUD I am able to see that there are offset posibilities but cannot directly offset them out of the payment proposal. I cannot open a second window with the manual offset, since IFS gives an error message that these invoices are used in a payment proposal.  Any idea to offset them from the payment propsal window?