I’m working with a customer using mWO Service App 10.
It seems that when technicians register measurements against Wort Task in mWO, the data is not tranferred to IFS until they Initialize mWO. This doesn’t seem legit to me.
Scenario:
- Assignment transferred to mWO
- Technician accepts assignment and starts the work + reports time
- Object Measurements are registered in mWO Work Task
- Assignment completed in mWO → JT assignment status changed in IFS
- No data visible in Measurements for Object in IFS
- technician does Initialize mWO → data recorded readings appear in IFS.
Object Measurements only come across to IFS only when technicians Initialize mWO. There are no Failed Transactions. Is this standard behaviour in Apps10?