IFS Solutions

A customer just upgraded from 23R1 to 24R1 and during an audit of Oracle accounts and there was one account that was questioned, DOCMAN_ESIGN_USER. I cannot find any information on this account in our technical documentation. It appears to have been created by 24R1.  It sounds like it would be connected to new Digital Signatures functionality, but there is no info on it.What should i recommend my customer to do with this account? What is it used for?

Hi,I have a question regarding best use of the IFS environments. Where are people doing configuration changes? eg. Lobby (Data Source/Elements/Pages) and Quick reports.  These activities require data. The DEV environment in Build Place which generally has a short life span does not hold data.  Are people repetitively populating DEV with data to facilitate report development or are people using a Use Place environment? eg. CFGGrateful for responses on how people are splitting their development activities in real world scenarios.Thanks

I had a question from a customer on Apps10 about using conditional formatting when comparing two fields. Has anyone any methods with which this can be accomplished?  Thanks!

Hello,Can we create same item codes with 2 different sites?Regards,Kruthika

Does anyone know if there are a notification option in Cloud for not accidentally purchase a part you already have created a PO for?

Hello, In IFS Applications 10 there was a Leadtime Auto option on Supplier for Purchase Part. I am currently working in a IFS Cloud 24R1 environment and can’t find this option, has it been moved somewhere else or is this functionality not available in IFS Cloud?BRSebastian

Is it possible to set a minimum width for a task on the scheduling board, even if the task has a shorter duration? The reason is that tasks shorter than 30 minutes become very small on the board, making it difficult to click on them and perform any consultation or modification.

Hi Folks We are using APPS 10 and looking at the various Lot Size options within IFS, when planning MRP requirements does the system start with the Min Lot size them move to Max then multiple or does one of these options take priority over the rest? (does one supersede the other)Should the Max and Multiple be the same value?Trying to figure out of there is some logic flow to these values if all three are filled in. Min Lot Size: The value in this field indicates that the lot size for this part will be at least equal to the quantity specified. If the value is 0 (zero), the lot size will not be calculated. Max Lot Size: The maximum lot size defines the maximum size of lots generated by material requirements planning (MRP).  Multiple Lot Size: A value in this field indicates that MRP will round up net requirements to a multiple of this value when calculating the receipts. Shop orders created from shop order requisitions will use multiple lot size values defined here.

Hi All,Have you applied 24R2 Release Update and was it successful?I got lots of questions from the customer regarding ‘failure’ scenario.Example: Assume we intend to apply 24R2 RU to CFG.1.What will happen if something goes wrong in CFG where specially data deletions owing to some kind of table changes from RnD? I know this is a possibility and RU will have necessary scripts to transfer data to new tables but for the sake of argument, would like to present this scenario as well.2.Is it possible to rollback a RU after applying to a single environment and fully reinstate the environment (for example CFG) to previous state?3.How long will it take to reinstate to the previous state ( in our case 24R1 SU5)?4.Does IFS recommend a database backup before a Release Update? 

Hello,Some of our customers receive subsidies from organizations.If the subsidy covers, for example, 20% of the order amount, we need to invoice 20% of the item's price to the funding organization. How can we manage this in IFS?Is it necessary to create two orders for the same item—one with an 80% discount for the organization and another with a 20% discount for the customer?If two orders are created, how can we communicate to the customer that the 20% discount is linked to a subsidy provided by the organization? Thank’s for your help in advanced 

 Hi All, I am generating Wo’s from my Service Contract through PM actions. But I noticed that trhe field ‘Contract Id’, ‘Line No’ and ‘Customer No’ are not defined when creating the WO from that Service Contract. That strikes me as odd since that info is easily obtained. Adding the info after creatin is also not possible - IFS will give an error that the Contract ID cannot be edited for WO generated from PM actions. So somewhere in the background, IFS knows the WO was generated from a PM Action/Service Contract ID - but it does not provide the info. Is this a bug of an inconsistency from the application? It seems very strange and I can’t think of any good reason why this info should be missing. Best RegardsRoel  Background info:Create Contract ID ‘3’Create PM plan for preventive maintenance for contract ID and generate WO ‘12’ from PM plan Check WO 12 - notice that Customer No, Contract ID and Line No are empty   

When you select lead time auto, do you need to change the lead time to 0 so it kicks in, or will it automatically calculate lead time for the PO and over-ride the number of days entered in the field?

From the documentation and experience it looks like if you run PMRP per Activity, it will do no netting at all. But what, if any, will be the difference between running “Perform PMRP per Project PNG” for the whole site and running “Perform Project MRP per Planned Netting Group” also for the whole site if we only have project PNGs? Why are these two jobs needed anyway? To the untrained eye it would seem that “Perform Project MRP per Planned Netting Group” would do the job in both cases (both when you have project PNGs and PNGs over project boundaries).

We recently update a SND and PPR (both non production) instances of IFS Apps 10 UPD 13 to 22. In both instances our textboxes on the Materials Tab of Prepare Work Order have altered and we have found no way to shrink them back to normal height for textboxes. Has anyone had this sort of issue or have a way to deal with it?Production (UPD 13): SND/PPR (UPD 22):  

Hello,We have some manufactured parts that are not appearing in the "As-Built Structure" or "Serial Object."From my understanding, they should show up automatically, but perhaps some settings are missing.Could someone guide me on the required settings?Thanks,Golo

Hi All, with reference to below path from @dsj image-12.png (1821×1021) (dsj23.me)i tried to create a workflow Steps followed while creating 1)Custom Entity is created2)Projection configuration with Comand_sys.Mail  as custom action 3)Workflow is created4)Event created to fire when the rowstate is changedEvent Action with Action Type as Workflowwhile deigning the workflow i dont see the IFS Projection in the menuCan anyone let me know why i am unable to see the IFS Projection in the menu here?

I have created a new custom action as shown below in EngApp-Cust.fragment file as shown below: while implementing the action in both file .offline file and .plsvc file then only i am getting this below error.And implemented the action in both .offline file and .plsvc file as shown belowwhen i try to implement in only .offline file then it works fine without error.but for my requirement i need to implement in both .offline file and .plsvc file.Can you please suggest me how to go forward.@Yasas Kasthuriarachchi @James Ashmore @Rukmal Fernando @Uthpala @kathlk @navod 

Looking for a way to have a section stay un-collapsed within a dialog box. When user reports time from the work assignment team they keep forgetting the demand line no because the section is collapsed. we want to make the field mandatory if possible and keep the section uncollapsed at all times. Is it possible ?  

Hello,wanted to check if any one has used SAML or any other authentication process  on IFS Cloud to ensure only authenticated users get access to landing page. Kindly suggestHappy winters :) RegardsPankaj

Searching for a way to accrue vacation based on hours worked as opposed to time period from start date. Is this possible, or are there any advanced rules that can be built to achieve this?    Thanks in advance. 

We are working on setting up PSO for short cycle work but have many different Job Types and Skills that we need PSO to handle.  How are others handling the potentially hundreds of Job Type, Skill, and Resource combinations. 

Hi,I am testing the Service Management (IFS Cloud R24.1.5) module and I have created a Pickup Task related to a Request Task. When I try to execute the Pickup Task in MWO (after assigning and send to mobile), this error is displayed: However, I have a remote warehouse with a location for the resource I am using in MWO.Any idea?Thanks,Irene

Hi all,Are there ways to connect with customers when technician is in a work. Such as updating the status of the work task with a customer, sending a message to a customer. Other than contacting via a phone.Let me know any possible ways. I heard about contacting via MS Team. Like to know are there any other ways. Thanks in advance.

Hi,We are planning on importing most of the manual vouchers to Aurena/IFS10 with the external voucher function. Is it possible to import also the header info? I’m looking for the possibility to get the title (marked yellow in the picture) for the manual voucher to be visible in the GL Vouchers Analysis. 

We have an error on the posting lines of a work task transaction that we can not solve.We closed a accounting project, and after a while we had to reopen it due to a guarantee claim. We opened it, created a new work order and task. We created a Purchase order, We registerd the arrival and the supplier invoice.After that the transaction state is “Overtaken” but the posting lines that should be in Status=Valid are in Status =”Error”The error is “The value XXXX used for the code part Cost Cent is either missing, is a budget/planning code part value or has invalid time interval.” But when we reopened the accounting project we modified the dates on the porject and also on the activity. We have run the task “Check and update Accounting”, We have run the task “RErun Erroneus Work Task Postings”  and the “Transfer Work Task Reposting Transactions”  but the error does not disapear.Do you have any suggestion for us?Lucía