IFS Solutions

Is there a way to set the Default Search Settings globally for all screens to be able to change quickly: Run Search to "When Criteria is changed" or “Only when Search button pressed”Startup Behaviour to “Use Search” or “Run Latest Serch”Our users have to configure this for each and every screen individually, and since it’s done on some views only there is a struggle to know when to press search or not. This in addition to commonly using the search function upwards to 20 times a day per user makes it time consuming.There should still be a way to customize each and every view but also a default setting globally which you can either:a) reset the default for all viewsb) set the default on all pages that has not had their search settings setup Thanks in advance!

Hi,How do I set and share a home page with other users in Cloud?I would appreciate any help, preferably with screenshots.

Hello,We are using IFS Cloud 24R1 and have created multiple configuration contexts for different sites and companies.We want to extract all the configuration changes made in these contexts — such as field visibility, required fields, and other property overrides — excluding the Global context.Is there a supported method (Quick Report, SQL query, or projection) to retrieve this data in bulk instead of checking each context manually?Thanks in advance for your help!

Hello, we`re using CRM Aurena, UPD20. We got several user requests regarding date fields in the solution.Is there a parameter or setup that defines how date fields show the calendar?To be specific: is there way to show the calendar week starting with Monday, instead of Sunday: Only on the Date fields (not Work Time Calendars or Basic Data etc.).  Thanks for any advice or tip!Reagrds,Melanie

What is the interest of the field “priority” on supplier ( payment tab) and on supplier payment proposal ( see below screenshot)?And is it the same field for use ( on supplier and on the proposal)?Thanks   

Dear All,Can more than one quality control plan be added to an inventory item?Can both be active?Kind Regards,

When I tried passing a LongText type parameter to a function that is defined in a projection and implemented in the PLSQL code, get a runtime error when starting the page. This is an Aurina Assistant page. But if I change the type to Text then no error. Has anyone come across this problem or is this a know issue ?F.Y.I. The error I get isUnable to fulfill the request due to unexpected server state.        Url: https://someserver.build.ifs.cloud/main/ifsapplications/projection/v1/CChgWaitingReasonTestHandling.svc/ChgWaitReasonTestVirtualSet/IfsApp.CChgWaitingReasonTestHandling.ChgWaitReasonTestVirtual_Default()        Date = 2023-01-13T11:25:43.088Z        Request Id = 9a108c72-87de-4dcc-9de5-38367578f54b        Client version = 22.2.0.20221010131322.0 

Hi, I have a question about system updates, how exactly do I read the version and where can I check when it will be released?For example, RND has a fix coming in this release: 25.2E.0 - 25R2 EA. What is the information marked in bold in this case?I would be grateful for a hint :)

This ‘Repost to Other Customer and Offset’ option is available for a certain customer on CUPOA 1557. However, same option is NOT available for another customer for given CUPOA 2068 or 825. What could be the reasons? Please advise.

Hi Community,We are currently facing a challenge with our Build environment, which gets reset or vanishes after a certain time frame. As a result, we have to manually reconfigure key master data such as Company, Site, Supplier, and Customer each time.This manual setup is quite time-consuming and repetitive. We do have another environment with the required data already in place, and we are exploring possibilities to move or copy that data into the Build environment.Could you please advise if there is an easier or recommended method to achieve this data transfer efficiently?IFS Version- Cloud 24R1Thank you in advance for your support.

Unable to Approve or Preview Posting in Customer Offset and Mixed Payments.When there are payment term discounts assigned, we are unable to approve or preview posting in customer offsets or mixed payments.We are getting the following error message; ‘Field [CODE_A] is mandatory for Pay Accounting Row and requires a value.’    

We often use the Order Environment functionality in the build place. When ordering a DEV Environment, we always use the Customer Solution. We have had NO changes to our customer solution this year and all builds have been successful, until now. This week when ordering a DEV Environment, it fails to build. In the Environment Logs, we have logs ending in “error-mt-logs”. When we look into the logs we can only notice one difference between the previous successful builds and these failed builds.The Installer version and the global.helmChartVersion have changed.Previous builds as early as last week were using Installer version 23.3.14 and global.helmChartVersion 232.14.0Current failing builds are attempting to use Installer version 23.3.15 and global.helmChartVersion 232.15.0 These look to be incremented on each environment order so this could be a red herring and not a clue to the actual issue. Has anyone experienced this?Do we need to create support ticket?

The shop order linked to the Dop oder in planed or release status,it is possbile to update the structure revision from the Dop oder.But if the shop order linked to the Dop oder in  parked status, it will not be possible to update the structure revision from the Dop oder.Is there any solution for this issue? And we want to know the reason of this. 

Our Customer Service team members spend a great deal of time entering orders received by email. We use EDI for some larger customers, but we receive orders by email from many smaller customers. We are interested in solutions that could help automate data entry into IFS. Please share your experiences, ideas, and suggestions.

Community, I have an error message when I am trying to create shop order which I am not able to understand. any idea? 1043156 is a normal purchased part. below is the screenshot. 

Early in our upgrade project, some IFS consultants got us going with build home names like UB1-MWS-2124UB and UB1-MWS-2127UB. We’ve continued that naming convention with UB1-MWS-2213UB and UB1-MWS-2220UB, etc. Now I’d like to recreate the build home between service updates to roll up customizations. I’ve had better luck with this approach than I have with piecewise deliveries. Doing the build in one step is more DevOpsy, is a best practice, and reduces our downtime during the go-live weekend. I’d like to make sure our system continues to make sense to consultants and new hires. Is there an established or recommended naming convention for customized build homes?

In IFS Cloud/Aurena > Interim Order Header page, I can see that many status are available on this object (such as “Cancelled” for example)=> How to get this status ? How to cancel an Interim Header ?=> Does anyone have a diagram for interim header process (possible switch between status) ?Thanks.

One of my customers is currently on IFS Cloud version 23R2, and their technicians are using the MWO – Maintenance app for executing work tasks. The technicians are performing the expected sequence of actions in the app: Accepting the work task Starting the task Marking steps as done Reporting time Completing and returning the task to IFS Cloud However, the transactions generated by the technicians are appearing in the "Failed Transactions" page in IFS Cloud as shown in the screen shot.To investigate, I performed the same steps using my own account in a test environment. My transactions processed successfully and did not appear in the Failed Transactions page.Could you please advise on potential reasons why the technicians' transactions are failing while mine are not?Thank You

Hi,After updating from 23R1 to 24R2 we are missing list of value on Address Type under Warehouse Navigator/Remote Warehouse/Delivery Address/Address Type. Does anyone know where we can set up?   

Do you know where I can find API documentation on the syntax needed for the REST API’s (or BizAPI’s)?  For example, if I wanted to test updating the Sales Part Price.

Hello,I'm looking for information, documentation, implementation references for an additional Linear Asset lifecycle management solution with Map Service (ArcGIS) that complements the existing IFS Cloud functionality centered on point-based assets in GIS Object Configuration.I would be grateful if you could share any relevant information. Best regards,E.Mamcasz

Hello everyone,I'm trying to use the new "Scan New Contact" tool but as soon as I import the business card I get this error:I've seen in the online documentation that you need to configure PSO to use the feature, but I can't. 

Hi Community,Something unusual has occurred, and I’m hoping for some insights.In the Sales Quotation > Lines section, the Price Freeze toggle is showing as OFF for each line. However, when I check the Sales Quotation Lines – Overview page, the same lines display the Price Freeze column as ON.This is happening even with a newly created Sales Quotation—without any manual changes, the overview page shows Price Freeze as enabled, while at the line level it's still OFF.Has anyone else experienced this behavior? Any idea how this discrepancy might occur?Appreciate your assistance.Apps version: IFS Cloud 24 R1 Best regards,

The transmittal function does not show to have any updated functionality in the coming updates. At this time the transmittal function shows it is being both "created and sent" as an email, but no actual email is being created or sent.What is the plan?

Hi Does anyone know of a printing option for quick reports in Cloud?- A replacement for Quick Print in IFS10Can it be done in a work flow?