We have run into an issue that I would like to bring up in the community. It could be that we have missed a piece of existing functionality or we might face a gap that we have to navigate around somehow.
We are using Project Deliverables to design a number of products to be shipped to the customer project site (new address for every project). There are multiple shipments created for a project, up to 40 deliveries (shipments) is not uncommon. I was expecting that a Project Address could be used to define the shipment address. When looking closer at the project address it is our understanding that it only defines the delivery address for purchase orders.
If our finding above is correct the first thought is to create a customer address of type Delivery. This is of course possible. However we can’t find anywhere we can set-up what delivery address to use for the Project/Project Deliverables. The only place we have found so far is to create a shipment plan and change the delivery address. But in our case it can be quite a few shipment plans and it is likely that users by mistake doesn’t change the default delivery address to the correct delivery address.
Has anyone experienced the same issue?
Have we missed some set-up capabilities existing today (24R1)?
Any input on this topic would be much appreciated.