Skip to main content
Question

send email through workflow

RakeshChangeshpur
Sidekick (Partner)
Forum|alt.badge.img+10

Hi Team,

 

I am using the send email functionality from the custom projection(using the command_sys.send email)

 in the workflow and the email thing works fine but the body text alignment is showing everything in the same line

 

Is there a way to control this alignement to include the spacing 

 

ex: 

Hi XXXX,

 

This is to inform regarding the new supplier creation. Please review the details below

 

supplier id: XXXX

created by: XXXXX

 

The email it triggers shows like this and looks odd when reading the email

Hi XXXX, This is to inform regarding the new supplier creation. Please review the details below supplier id: XXXX created by: XXXXX

 

any inputs would be appreciated

 

Regards,

Rakesh

 

 

6 replies

Marcel.Ausan
Ultimate Hero (Partner)
Forum|alt.badge.img+22
  • Marcel.Ausan
  • Ultimate Hero (Partner)
  • June 23, 2026

Hi ​@RakeshChangeshpur,

 

You could add html breaks <br> inside the variable containing the Email Body.

See below an example:

 

https://www.linkedin.com/in/marcelausan/
RakeshChangeshpur
Sidekick (Partner)
Forum|alt.badge.img+10

Hi ​@Marcel.Ausan - Did this work for you? it does print the <br> tag as it is and doesnt add a line in my workflow when used

RakeshChangeshpur
Sidekick (Partner)
Forum|alt.badge.img+10

​@Marcel.Ausan - this way it works fine 

Adding a script task before the send email
 
using the variable in the text_ parameter 

 

    Marcel.Ausan
    Ultimate Hero (Partner)
    Forum|alt.badge.img+22
    • Marcel.Ausan
    • Ultimate Hero (Partner)
    • June 23, 2026

    Hi ​@Marcel.Ausan - Did this work for you? it does print the <br> tag as it is and doesnt add a line in my workflow when used

    Yes, for me <br> works fine. I’ve tried this in 25.2.6

    https://www.linkedin.com/in/marcelausan/
    RakeshChangeshpur
    Sidekick (Partner)
    Forum|alt.badge.img+10

    Hi ​@Marcel.Ausan - Did this work for you? it does print the <br> tag as it is and doesnt add a line in my workflow when used

    Yes, for me <br> works fine. I’ve tried this in 25.2.6

    Thanks for the update ​@Marcel.Ausan  i am using 25.1.3 version and it didn’t work out for me so opted to use the script and get it done 

      Do Gooder (Customer)
      Forum|alt.badge.img

      Hi ​@RakeshChangeshpur ​@Marcel.Ausan 

      I wanted to check on a similar use case we have.  We are creating a work flow action from work tasks, when you click a Send Email button it opens an input with 3 fields - EmailTo, EmailSubject and EMailBody.

      Currently we are using “String” for email body.

      The problem we have is that it only allows a single line entry and the moment a user hits enter the email is sent.

      We Tried changing the eMail body to “Text” instead of String, but when we publish it the field does not even appear.

       

      Do you know how we could get this as a multi line field?

      Terms & ConditionsAccessibility statement