IFS Solutions

Hello folks,I have a concern regarding the Contract Change Orders (CCO) functionality in IFS Cloud. In a CCO, when you add a line, I am unable to see the connected project information. Since the CCO is originating from the sales contract, I would imagine that the project/sub project/activity connected to the sales contract should be automatically fetched to the CCO line as well. Otherwise the user will always have to enter this information manually which is not a good user experience IMO. (Please see the attached screenshot). Why is this functionality built this way? Is there any particular reason why the project information is not automatically fetched to the CCO line or can this be improved ?Kind regards,Ashani 

Hello, We work with many customer owned stock items that are issued to shop orders and work orders. Currently we raise a zero dollar PR/PO and receipt the items.On the Supplier for Purch Part the Ownership is set as Customer Owned. Yet the ownership on the PO line always defaults to Company Owned and if not noticed, often forces cancellation and recreation of the PO resulting in wasted time and inefficiencies. What is the best way/what settings are needed to bring these items into stock with the ownership as Customer Owned?

How do we determine the file size of documents that have been uploaded into Cloud?We are using the DocMan module, and the Document Revisions. But I can't see an easy way to determine the size of files uploaded.

Hello everyone,We are on IFS Cloud 24R2 (SaaS) and, during each period close, several accountants need to review the same Word/Excel file in sequence—adding comments and small adjustments without creating multiple standalone documents.Our idea is to store the original file in IFS Document Management and let each user create a new revision rather than a new document.Before we roll this out, I need to confirm what editing models are actually available:In‑place / browser editingDoes IFS Cloud provide a built‑in way to edit Word, Excel or PDF files directly in the browser (no local download), while still preserving DocMan revision control?Add‑in–assisted editingIf the answer involves the IFS Document Management Office Add‑In (or Aurena Agent), does that add‑in upload changes automatically, or is the classic check‑out → local edit → check‑in loop still required?Supported document types & prerequisitesWhich formats (DOCX, X

Hello,  does anyone has a solution how to transfer documents based on the document class in IFS Cloud? From the business opportunity to the customer order and then from the business opportunity to JT task but really based on the document class itself.  Is there any solution available at the moment?  Thank you, Best RegardsPK 

Hi All, I’m getting an error when trying to create a document using a REST API. I’m passing value as ‘YES’ for CreateFileRef, but it’s giving below error.  API DocumentationCore Code/ Function POSTMAN RequestPlease share if you have any input on this. Thanks & Regards,Asanka.

Just installed the Business Planning/BP module in our IFS10 Test environment, and got an error message while trying to create a planning entry/unit: “The Accounting Code part does not exist”.  Here is my questions:Do I have to setup some special accounts for BP? Is there a code part K? I am only aware of A~J How to resolve this error.best,David 

Hello IFS Community.  Can anyone point me in the right direction on this error we have?  .’Arguments used to execute current operation are not allowed’  If the employee tries to book time to a project he gets the error.  If I, as a full IFS user book the same time to the project for the same employee i can do so..   The employee was able to book time ok, during week 1 but since then not.  I have check the project, resource group etc etc Thank you !   

HiWe have a scenario with a specific part where we want to capture the variant to standard price in the GL (which is working ok) and then when we receive the invoice, we match it against the receipte price rather than the PO line price.We had this working up until the 25r1 release and have noticed that this is no longer working.Is there a kind soul out their that can put us out of our misery as we’re unable to find any documents on how we did it!All help appreciated.Thanks Jay

Hello everyone, We are working in IFS Apps10 We are working on a project to receive data from our various Parcel companies into IFS and automatically print to our Zebra printers. The files from the Parcel companies will come in a Base64 format which we will need to decode to ZPL format for our Zebra printers to read. Once we receive the file, we would like to have a custom event to trigger the printing of the labels at the Zebra Printer.  Has anyone had any experience with a project like this? Any help is greatly appreciated! Thank you,Carl

I’m currently working on a customer requirement which goes like this: they want to be able to interrupt a job as follows: technician starts job but then calls in sick and job cannot be completed by the same technician, so a new allocation for the remaining work should be done by PSO technician needs to leave current allocation for a more urgent job and the started job should either be rescheduled to the same technician, or allocated to a new technician additional context: client is not using MWO but their own mobile solution where they have the options of pausing/completing a job; they use IFS Cloud (NGSM Service Requests) as middleware between SAP & PSO. I tried two different approaches to fulfill their requirelents but I had no concrete outcome:As I tried to correlate their pause button in the mobile app with a potential trigger of incompletion status on PSO side, but then I realized that after changing the Work Assignment status

Hi all, I have a issue about pick list that created from maintenance material requisition page which belongs to this navigator path;MRO and Fleet Operations\Heavy Maintenance Execution\Work Order Management\Maintenance Material Requisition.Picking process has been done as usual that clicked via pick all menu on the pick list page. After that, when I have checked the quantity picked column and the state of the pick list on the header, I saw the state of the pick list was picked. However, the column were null for some of the lines. What could be reason?How can I over come the issue?P.S.--->There were also available quantity in the location. Thanks Ozge

24.2.6In the Document Folder Navigator, on the Documents tab there are columns for Admin, Edit, and View access. My user has the system privilege of DocMan Administrator. For the document revision shown below, I have also granted explicit Admin access to my user/person.Why do these access columns read as ‘No’ in the Documents tab of the navigator? Where are these access values coming from? 

In product update “24R2 - News in Supply Chain” it says that is possible to load handling units with non-inventory parts. But I just can’t figure out how i can connect a non-inventory part from a shipment to a handling unit. Can anyone help? 

Hello,After migration from 21R2 to 23R1, following issue encountered :Solution Manager\Configuration\Page Configurations→ exists some rows with Baseline status = Rebate RMB on row : “Open Designer”→ error message “Client error : Sorry, there was an unexpected application error.”Error stack:Reducer action failed (METADATA_SET_DATA)TypeError: Cannot read properties of undefined (reading 'content')    at https://.../main/ifsapplications/web/main…    at Array.forEach (<anonymous>)Same message when trying to access Page Designer from related window.Page configuration done in 21R2 (before migration) : screen = PurchaseRequisitionModified elements = Lists Requisition Line Nopart List Requisition Line Part ListModification done in each List Content :added some cu

Hi, I’m running 25R1 and getting an error message when trying to add a material line on a Request Work Task with the Supply Code Project Inventory - it seems to be doing a check for a Work Order - which is wrong because there is no Work Order in NGSM - is this a known bug?  

After creating a Business Activity via the CRM Panel using either the old or new Outlook - we have an option to create a linked Business Mail. Recently, our users have notified us that the linked Business Mail gets created but it does not have the body or attachment in it.We have tested this on our end and it’s not working in either of our test or production environment for any Business Mail that is created via the CRM Panel.We receive this error in the first attempt: After the second attempt, it works but the body and attachment is missing from the Business Mail.Has anyone run into this issue lately?This feature used to work. I checked our CRM and SRM Default values for adding the email body and attachment to the Business Mail via CRM Panel and they have not changed.

Hello, I'm running into an issue when previewing a layout in Report Designer. I'm using version 200.2.0000 of report designer, but also tried a few older versions. When I connect to our customer IFS Cloud environment and develop or load an existing layout I cannot use the online preview functionality from the server. It says the PDF is rendering but then nothing happens. When I preview the layout using a local stored .XML file it is working just fine. Does anyone have an idea what might cause this issue?

We have some problem in Docman and code behind it is in Java.Where can I find the actual message that was created during runtime?Where are these logs?Is anything to be enabled regarded logging  in order to see this?  It is 24.1.4, Remote deployment.

In a MRO Shop order, we define the quantity of a material demand in the  “Qty Per Assembly’ field. when we try to reserve the material , the system allows to reserve more than the qty mentioned in the Qty per Assembly field. at this moment system only throws an information message.  after the first issuance of material, system allows to directly issue any quantity of material ( based on the availability in inventory ) to the shop order. at this point of time, system doesn't throw any error. Is there any way to configure the system to stop this behaviour such as site level setting to control it for MRO flow.As my understanding this is a standard functionality required for Batch Process Manufacturing. Any insight would be appreciated.

Hi IFS community/MRO specialists,In IFSAPP 10,MRO work scope is released, MRO interim order released, and disassembly work orders are automatically disassembled.MRO assembly orders are not reserved or started, if assembly routing revision changes for the assembly part and relevant maintenance level routing is updated and activated.How can the current routing revision (phased in and old revision phased out) to be updated in existing MRO assembly shop order?I have tried re-releasing of define work scope and recalculating the maintenance levels, but the routing revision did not get updated. 

Hi, I am trying to post Json data to a Rest web service. I couldn’t send the Bearer authorization token to the routing address. I set Authentication Method as None on the Routing Address. I sent the authorization token by a header parameter. However, the header parameter is not seen on the Application Message. Then, the response message returned the “401: Unauthorized access” message. What is the problem? Routing AddressApplication Message The ScriptDECLARE access_token_ VARCHAR2(5000) := ifsapp.sfn_bt_variable_api.get_degisken_degeri('MEDITEK_WS_TOKEN'); options_ VARCHAR2(5000); bxml_ CLOB;BEGIN

Hi,We’ve been having problems recently with the IFS PrintAgent, which is perplexing and causing us operational issues as we need a reliable print service to run some of our Depot operations. The behaviour we are seeing is that the PrintAgent will periodically crash. When we see the crash, we normally have this error in the PrintAgent log (sometimes there is no error logged):[016] 30/05/2025 06:25:54: Error: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.Any print jobs that were submitted at the time of the error get stuck in “Remote Working” state, and have to be restarted.We see the following Windows Event log error at the same time as the crash events:Faulting application name: IFSPrintAgent.exe, version: 1.0.3.0, time stamp: 0x609183ecFaulting module name: ntdll.dll, version: 10.0.17763.7240, time stamp: 0xd2a47020Exception code: 0xc0000374

Is there a way to change the session expiration value in 24R2?  In 24R2, the default is 1800 seconds (30 minutes).  This is incredibly frustrating and far too short.

Hello IFS community,I dont see the difference between tardy orders and passed due orders in MSO. (illustation attached)I looked at the start, finish and need dates but i dont see a logical conclusion.Can someone help me pleaseThanks in advance