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Jobs with Multiple days planning with PSO

  • February 24, 2026
  • 3 replies
  • 19 views
S
Do Gooder (Partner)
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  • SAWI
  • Do Gooder (Partner)

I have a customer scenario involving PSO where they need to schedule jobs that run continuously for several days—some even lasting more than two months. Each job requires only one resource, but it must operate 24/7. Currently, they assign two resources per job: one works a 12‑hour day shift, and the other works a 12‑hour night shift.

For the initial assignment, they want PSO to select the resource who is geographically closest to the activity. After being assigned, the resource will remain on the project site until the job is completed.

Do you have any ideas on how we could configure this scenario within PSO? 

​@Alexander Heinze ​@anmise ​@Paul Smith 

    3 replies

    S
    Do Gooder (Partner)
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    • SAWI
    • Author
    • Do Gooder (Partner)
    • February 25, 2026

    can we use this rules & rule parameters in scheduling dataset to consider
     

     

    P
    Hero (Employee)
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    • Paul Smith
    • Hero (Employee)
    • February 27, 2026

    Hi,

    I’m not entirely clear on the requirement here, but here’s a few things to note:

    1. The rules you mention apply to the rota planning within the resource planner, and not to scheduling.
    2. There is no restriction on the scheduling side as to how long a shift can be. It is not uncommon for there to be multi-day shifts for a resource.
    3. It is possible within PSO to split an activity across multiple resources if this is required - this feature was added fairly recently.
    4. For long running project work like this, once the resource is selected it’s quite common to just block the resource out with a private activity or similar.

    If this doesn’t answer the question, please provide some more details and I’ll try again!

    Thanks,

    Paul

    S
    Do Gooder (Partner)
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    • SAWI
    • Author
    • Do Gooder (Partner)
    • February 27, 2026

    Hi Paul,

    Thank you for your response. To provide more clarity on the customer scenario: the customer delivers 24/7 operational support for external parties located in very remote areas. When technicians are deployed to these sites, they typically remain on location until the job is fully completed, which can sometimes take several months.

    To utilize their resources efficiently, the customer assigns three technicians per site. at a given time only two technicians is working on shift (check the image bellow) They follow a 12‑hour shift structure combined with a 20:10 rotation rule (20 consecutive days of work followed by 10 days of leave). Since technicians do not have predefined working hours initially, the roster is prepared based on the actual start date of the assignment. An example of the roster setup is shown below.
     


    What is the best posible way to handle above senario in PSO?

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