IFS Solutions

30957 Topics

RiSpenceSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM6 Web Client responsiveness - browser cache

I’m curious if anyone using the FSM6 Web Client (u25) has any tips or recommendations on how to resolve significant response delays when users are navigating between screens, running searches, saving transactions. We are currently working through some infrastructure recommendations following a ‘health check’ but wondering if anyone has identified or implemented any specific changes to help improve responsiveness.

363

3 months ago

pnaughtonSidekick (Customer)

posted in Service (Touch Apps, MWO, MRO)

Maintenance Mobile Work Orders MWO App - is it used widely?

We are considering use of the MWO (Mobile Work Order) processing for our Maintenance Engineers. We’d like to install the app on their phones. But first we would like to find out if it's used by other companies and if this is a reliable solution. Has anyone used MWO? Has it proved reliable? We use IFS9 and have about 50 Maintenance Engineers who work at our plants so they'd be connecting via WiFi from their phones. We have fairly extensive knowledge of IFS and use it quite widely.

128213

3 months ago

Ashni NayantharaDo Gooder (Partner)

asked in Finance (Financials)

Handling Canadian ITC

Hi Experts,I'm trying to understand how IFS is designed to handle Canadian ITC tax. I would appreciate any documents, instructions on how it is done and also I'm trying to understand whether there are any extensions to enable this . I was unable to find out anything related to this in the standard IFS applications.

130

3 months ago

AbdessamadSidekick (Partner)

asked in Data Migration

Migrate open supplier invoices from 7.5 to 23R1

Hello, I want to migrate my posted supplier invoices from 7.5 to the cloud version.To avoid double accounting of expenses, the expense postings must be replaced by an extra-accounting account,Is there any way of doing this migration that takes this requirement into account? What tools do you recommend for this migration? Best regards

777

3 months ago

HaroDo Gooder (Partner)

asked in Products (Manufacturing, Products, Engineering)

Scrap items with serial number

Hello,How to send in scraps many items with serial numbers in one operation?Note that if you select just one item the button is available but if select more, button disappear.In advanceThanks

270

3 months ago

niklas.wagner

asked in Warehouse Data Collection (WaDaCo)

IFS Scan It on Zebra VC8300

Hi,we have a number of Zebra VC8300 devices in use in our warehouses and we would like to install the IFS Scan It application on them. Unfortunately, we get the error message that the application is not compatible with this type of device. This does not seem logical to us as the Zebra VC8300 is a new and common device on the market. Does anyone have any experience of running IFS Scan It on this Zebra device? Does IFS plan to support the Zebra VC8300 in a future application update? Or do we have to run IFS in the web browser?Many thanks in advance for your support!Best regardsNiklas -------Application: IFS Scan It https://play.google.com/store/apps/details?id=com.ifs.cloud.ScanIt&pcampaignid=web_shareWe use IFS Cloud

15710

3 months ago

ikarachchiDo Gooder (Partner)

asked in Finance (Financials)

General Ledger report with Counter account - missing counter accounts

Hi All,One of our customers is generating General ledger report with counter accounts and there are some vouchers with blank counter accounts. For example, vouchers with voucher type Q - Opening balance and H - Currency Revaluation. Is there any functional document to refer how the counter account is generating? Thank you!

392

3 months ago

RogerBDo Gooder (Customer)

asked in Upgrades & Updates

Move IFS to a new server

We have IFS App9 running on a Windows 2012 server but the business has decided that we need to upgrade the server to Win 2022 as 2012 is no longer suported.They want to build a new server and then MOVE IFS over to it.Is there a way to move the entire existing IFS build from one server to another?Not just the IFS_HOME but also the entire Middleware software as well?Thanks

583

3 months ago

AbdessamadSidekick (Partner)

asked in Finance (Financials)

STDCIN1 Multiple invoices import

Hello, I have a question about invoices import using STDCIN1.The template works fine when I import a single invoice including when it have multiple linesBut when I try to import multiple invoices i get imports errors. Any thoughts why ? Best regards

393

3 months ago

jumpmodel_seanDo Gooder (Partner)

asked in Finance (Financials)

Error: Identical tax codes are not allowed

Running into this error when trying to create a Return Material Authorization. Any ideas where it’s originating or how to resolve?

673

3 months ago

FLopesDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Sending Custom Attributes to PSO

Good morning, I created a custom Field called Cf_Wo_No in Request: Does anyone know how i can send this field to PSO, i think it’s through here: But when i put in the custom value expression #CF_WO_NO# it gives: Can someone help with this.with the best regards,Francisco Lopes

496

3 months ago

BawLakshBDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intercompany (between 2 companies) transfer starting from a CO to PO only

Hello, I have the following scenario and would like your advice about it:2 intercompanies involved - Primary and subsidiary company involved in non stock parts.The primary company created a customer order and generates the purchase order to the subsidiary company. Following several links on IFS, if a company starts from a customer order, the following happens:3 companies are involved:1 external CO generates1 Internal Purchase order and 1 Internal CO. For intercompany flow between 2 companies, it starts with the following:1 internal PO generates 1 internal CO. In my case it involves a transaction between 2 internal companies and it starts from a customer order. Is it feasible ? Thanking you for your feedback. BRLakshmi

1067

3 months ago

signilsSidekick

asked in Data Migration

Logged in username

Hi, I have forgotten the api/function call to get logged in users id, so I can pass it to a migration job. Please help

1514

3 months ago

JDSPREHSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Documentation for Mail Sender to connect to M365 Exchange

Hello, Wondering if anyone can help me with the configuration of a mail sender to use modern authentication with M365 Exchange. I have been working with our IT vendor, but they are looking for some additional documentation. My implementation partner was unsure, so I reached out to support, they told me to request a consultancy service. The consultancy group forwarded the ticket to my implementation partner. Glad I pay for "Platinum Support" #momentofservice. So, I am left asking the community for documentation of the product. I have seen https://docs.ifs.com/techdocs/23r2/030_administration/030_integration/300_ifs_connect/010_configure_connect/060_transport_connectors/configure_mail_transport_connector/Looking for something beyond that. Thanks in advance!Paul

661

3 months ago

GayanDHero

asked in Finance (Financials)

Copy Posting Controls and Details

Hi,Does any one has script that can copy Copy Posting Controls and Details from one company to another? Thanks

2226

3 months ago

arjenheijboerDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Print Manager 'Invoice' jobs in status 'Inactive'

In IFS Cloud 22R2 we have in Print Manager ‘Invoicing’ jobs in status ‘Inactive’The ‘restart’ option is available. What does this status mean?What will the restart trigger?

1346

3 months ago

anuradhauhDo Gooder (Customer)

asked in HCM (Human Capital Management, Payroll)

lieu leave configure in IFS 9

I want to set a lieu leave holiday in IFS 9 but after enter the leave day in substitute schedule it doesn't show as an annual entitlement

231

3 months ago

LinkSuperhero (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

How to define a number range for purchase orders

Dear experts,is there a way to define a number range with a prefix for purchase orders?For example:Prefix: 12Format: 00000000PO ID: 1200000001

947

3 months ago

ArcPierreLSidekick (Partner)

posted in Products (Manufacturing, Products, Engineering)

Enhance the PDf viewer zoom

Hi, I’d like to suggest some enhancement for the very useful Quick Preview feature IFS Cloud offers for some files types when using Document Management.Currently, we can : Rotate Zoom in/out with a slider (with no real-time preview)I suggest 2 other functionnalities that would be more ergonomic to use, especially with touch devices :Zoom In and Zoom out buttons : zoom in or out by increment (10% ?) Full page : auto scale the document to display the full picture (if image) or full page (if PDF) This would seriously increase the ergonomy to view some technical drawings in the Shop Floor Workbench screen for example.Best regards, Pierre

272

3 months ago

XitThilaBSidekick (Partner)

asked in HCM (Human Capital Management, Payroll)

Current and Available balance values are different

Hi Team,I need the help of experts to identify the difference between the current Balance and the Available Balance columns of the Current Balance Summary Window.We set the current balance value as 25 each year on the 1st of January.When we register interval as absent with an ANNUAL wage code, current and available balance values are usually reduced simultaneously.But here, current and available balance values do not match. What may cause this issue? #APPS9

261

3 months ago

ChrisEdgingtonDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Run Workflow on Status Change

We are running IFS cloud. I want to run an IFS Workflow when a ShopOrder Status changes to RELEASED. I spent way too much time trying to set this up and getting lots of unintuitive errors messages from the workflow designer and IFS when trying to test, deploy, etc. Anybody ever done this and have some pointers? Thanks,-Chris

573

3 months ago

KrisBrmmlDo Gooder (Customer)

asked in Supply Chain

Inter-site Purchases

There was a topic previously discussed regarding Inter-site Direct Deliveries. Part of the answer was that by using the ‘Int Purch Dir’ at the external customer order line, it creates a Purchase Order on the Demand Site (Site A in this case), and a Customer Order on the Supply Site (Site B in this case) to be delivered to the customer directly. Once done go to ‘Register Direct Delivery’ and search for internal PO number there. Once you complete with register direct delivery, Internal PO will be closed, and the External customer order will be able to be Invoiced / Closed. However, we are finding situations where the connected Purchase Order is still in an arrived status and is not closed. The items are showing shipped, arrived, and shipped on all the connected items, but the PO just remains open. I don’t know if it is something that we need to change a setting on, or if we are doing something in error, but I am seeing that we have over 20,000 purchase order lines from one site to ano

1834

3 months ago

bdoucetteSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to fix the error: The custom object cannot be published since it is currently locked by another process or user

Hello,We are using the entity ‘CustomerOrder’ with custom attributed. We noticed that this entity config was no longer published, and when attempting to publish it, we get the following error “The custom object cannot be published since it is currently locked by another process or user”.Is there a way to get around this? It’s been stuck in that status for quite a while now. Is there a background job we can look up and cancel if this is occurring?Any and all advise would be greatly appreciated.Thanks,Bryan

200

3 months ago

jdohertySidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop floor Workbench

When “Enter As” is clicked from the Shop Floor Workbench screen (see below), I want to capture the Employee ID or Name but it doesn’t seem to be stored anywhere and is not accessible from the console window.Can anyone advise how I could capture this information? Thank you.

592

3 months ago

Manikandan96Do Gooder (Customer)

asked in Finance (Financials)

FIELD (VOUCHER TYPE) IS MANDATORY FOR PAYMENT AND REQUIRES A VALUE

I am getting the error as voucher type is mandatory when the posting the invoice in manual supplier invoice screen

671

3 months ago

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