HCM (Human Capital Management, Payroll)

Hi allI have mentioned this before, 1 year ago, when we went live with IFS Cloud.  We are now on 25R1su7…. still no improvement regarding Norwegian requirement for travel expence sheet.  It is required that the address MUST be shown in the layout, when you print the travel expenceIs it a policy from IFS side NOT to meet land specific requirements? I have sent the same issue to support, with attachment showing witch law and were to find it… nothing happens… IFS want us to fix it ourselves, use a partner or order a cusomization…. Why? It is a legal reqirement and should be handled by our ERP system.

Hi All, Could you kindly advice how to add Digital Signature in the Person Competencies Window Is there special  functionality to add this part. Kindly advice. Many thanksSanduni

On the standard induction screen you can link pages. Can this be used to link back to induction documents policies that reside in document management? If so, how does the employee mark it as complete so we have digital record that they have read the documentation. Please advise. 

We recently applied SU22, going from 24R1 SU6 to SU22.  After we applied the SU, their were two areas in IFS that did not work anymore.  We could not use the time clock app, it would not pull the company name after trying to perform normal IN / OUT clocking’s.  The other, we could not perform month end financials.  We have always used the out of the box IFS lobby (since Apps 10) for month end and certain reposting transactions were not showing in the lobby to close. The fix for the Time Clock app for anyone who comes up against this is to check your Company Details under HCM and make sure you have a Company ID Alias defined.  In our case we just put 1 in this field.  If this is not defined, apparently, time clock can’t pull the company name. We are still waiting for a root cause on the month end issue. Does IFS provide anything that calls out changes in their system when they now require certain basic data fields?  Or do they just release SU’s and wish you good luck? No where in the te

Hello,I would like to know if it is possible, in standard IFS functionality, to make the attachment of a document mandatory when an employee submits a specific type of absence request (for example, sick leave).Context:We would like to ensure that a supporting document (e.g. medical certificate) is systematically provided when employees request certain absence types.Question:Is there any standard configuration in IFS (Cloud) that allows making document attachment mandatory based on the absence type?If not, has anyone implemented a workaround (e.g. using custom events, validation rules, or other configurations)?Thanks in advance for your help!

Hi,Does anyone know how this basic data works. Does this control the data in Employee payment files? E.g.  if we make the address details not visible will that create employee payments without address details?  

Hi all  -  We have an Expense Code set up for hotel stays for our field service techs.  These stays are billed to our customers at a per diem rate.  We use the expense code to reimburse our techs on their reports, but is there a way to add a “Quantity” to the Add Edit Expense Dialog, so we can easily pull the number of nights from the expense report, to add to the work order for the customer?  Currently the techs are asked to put the number of nights in the description, but we are looking for a dedicated field that will be used for the sole purpose of “Hotel Nights”.   We have added the custom attribute to the Expense Line on the page, but we cannot get the custom attribute to display in the Add/Edit expense dialog, when creating an expense.   The goal is to enter the quantity of hotel nights in the Add/Edit Expense dialog, in order to populate to the Expense line when a new expense is added or edited.     

We have setup a report based on a quick information source - Business Reporter and Quick Report.  The query looks like below. The issue is - the results do not yield the end-user who is running the report. This must be an issue in HCM access, but haven’t found a cause yet. Appreciate if you can give us some pointers to look at. Thank you!

Hi,Does anyone know whether SmartRecruiters ATS is currently used by IFS customers?IFS provides a generic integration framework for connecting third-party ATS solutions, so in principle SmartRecruiters could be integrated. I’m interested to understand whether there are any known implementations or examples of its usage within the IFS customer base.Any insights would be appreciated.Thank you in advance. Regards,Sashikala

Hi,We are missing the comment field in the Widget. Is it as designed or is it just a mistake that the field  isn´t in the Widget?Regards,Karolina 

After an update last November some of our users get an error message when trying to register absence, saying “cannot register absence as there is not enough space in the schedule”. Even though there is sufficient hours left in the schedule.Other employees on the same schedule are able register same absence without an error message.Any experiences or idea on this? Or is it a bug?

Team calendar is a good tool for the leader to get a quick overview of their team members and when they are planned to be present or on absence. The only absence that are not displayed are the ones related to deviation cycle with absence, they will only be presented when the calendar days has passed.Doesn’t matter how I setup the deviation cycle.Or am I missing something?

Hi all,I need support with the following customer scenario in IFS.Employees accrue vacation monthly based on seniority:Year 0 to 3: 10 hours per month Year 4 to 17: 13.36 hours per monthAccruals should vary based on employee status:During Short Term Disability (STD): accruals continue During Long Term Disability (LTD): accruals stopExample:Greg starts on 01 Jan 2025 07 May 2025: STD starts → accruals continue 20 Aug 2025: LTD starts → accruals stop from this dateWe are using Absence Thresholds, Employment Types, and Degree of Occupation to achieve this.Issue:When prorating accruals, IFS seems to use calendar days instead of working days.Example (Aug accrual):Customer expectation: Aug 1 to Aug 19 = 13 days (based on working days) Working days in Aug = 21 Calculation: 13 / 21 × 10 = 6.19 IFS calculation: Aug 1 to Aug 19 = 19 days (calendar days) Total days in Aug = 31 Calculation: 19 / 31 × 10 = 6.129 Questions:Is there a way to define working days vs non working days for absence ac

We are using the job cost management setup for employees and need to manually run the Calculate job cost per company daily , unlike other calcuations in IFS this one does not have the option to create a schedule from the user interface. I was trying to create a new database task schedule however I dont see any name to call using Calculate, job or cost .  Does anybody has created something like this?  

Hello Community.I have a question about 'Validity Period for Analysis' for Competency.When a period is set , what can be analyzed ?Please tell me which screen displays the analysis results.Thanks & Best Regards.

Hi!We are experiencing an issue where absence actions are not being generated. For example:An employee reports a 9-day sick leave absence in Time Card. This should generate an absence action. We have not changed any parameters in the Absence Group Function. Absence actions are generated for Company A but not for Company B. I have tried to identify what differentiates the two and tested various scenarios, but without success. If anyone has an idea where I should look, I would greatly appreciate it. This scenario is in a CFG environment in Cloud 24R2. We are not experiencing this issue in IFS9. 

Hello everyone,We use APP10 / Aurena. In 2025, we defined an absence limit for an absence type. The 2025 ANNLV reduction of 29 hours was intentional as Kallum sold 29 hours annual leave at the end of the year. We manually adjust the absence parameter for everyone that sells annual leave. Therefore the 2025 ANNLV limit is correct with 156 hours. Hower, the reduction of 29 hours should only affect the 2025 limit and not the 2026 limit. I don’t want those 29 unused hours to be carried over. But it’s the case, the hours for 2026 should be 17+26. The absence group configuration does not allow carry-over as the “Carry Forward Absence Type” field is empty.The root cause of the issue is that the -29 hours limit unused is automatically carried over to the 2026 limit… How can we ensure that this negative balance is not carried over to the following year? 

When an absence function is configured to split absences at the end of the month, the system correctly reflects the split in the Absence Periods window. However, the calculation based on the reporting date in the Absence Limit Day window appears to be incorrect.Example Scenario:For November 2025, an absence is entered from 28.11.2025 to 01.12.2025.Since 29th and 30th November fall on weekends, the expected absence duration should be:1 day for November 1 day for DecemberAlthough the system correctly splits the absence period across the two months, the Absence Limit Day calculation does not reflect this split accurately.Environment Details:Reference Case: CS0466379 Test Environment: 25R1 TEST LKPSteps to Reproduce:Configure an absence type with a function to split absences at month-end. Enter an absence that spans across the end of a month. Observe the results in both the Absence Periods and Absence Limit Day windows.Observation: According to the defined absence functions, the logic appl

Could someone advise what I should expect the ‘Summary’ Column to show here on Time Registration and/or if there’s some task we need to be running in order for it to be populated?ThanksLinda

We’ve run into an issue where a cancelled holiday absence is still being counted in the employee’s Absence Limit Day usage. The system shows 19 days used, but it should be 11, because one of the absences was cancelled.I’ve checked the absence records and the API logic, and it looks like the usage isn’t being recalculated after the cancellation. Does anyone know how to trigger an absence recalculation in Apps 10, or how to correct the used‑days value?If I right click on the cancelled line Absence details it only seems to populate with some data but seems to be missing Period information? Screenshots below:Any guidance would be appreciated. 

Hello Community,I have created some qualifications with an Expiring Qualification reminder template.I can see the expiring qualifications, but the system doesn’t send any notifications.Are you aware of an extra setup? Maybe an event?Thank you!  

Apps 9 included a toggle on the ‘Authorization’ screen re time authorisation - ‘Summarize Employee Data’ to condense employee lines into 1 where they are linked to more than one position/org code.Is there a way to replicate this in IFS Cloud? i.e. currently employees who are linked to more than one assignment/org code show up multiple times in a row..  

Appreciate if you could share your experience related to seamless/built-in integration of the Applicant Tracking Systems with IFS. Any recommendations or watch-outs? 

Hi All - please can someone help me with my self service\my personal information in Cloud 23R2.I have a dummy user/person/employee called director.This user has valid personal data (private contact information in this example - but there is also work contact info, related persons and documents) They also have a valid assignment with an access role assignedaccess role is configured as belowaccess roleThe company property fields include a valid YES record for the “SELFACCESS - Allow Access to Myself” property When logged on as this user, it is possible to create an absence request, my employment information screen, and my calendar works ok too. BUT - it is not possible to view the data in my personal information screen (nor the my personal information change screen)Please can someone help me to identify what is going wrong here?Edit - if I grant the director user HR Application Manager Access, the my personal information screen populates as expected.Many thanks in advanceDave 

Hi All,It was observed that there is a column COMPANY_TERMINAL_CODE in PERSON_COMPANY_TAB table. Could you please let me know how to configure Company Terminal Code from the IFS Cloud front end?Best regards,Tharindu