Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Hi, We are reaching out to you regarding an error we have encountered within our IFS system, specifically related to the Crystal Web Service configuration. We need your guidance and expertise to resolve this issue promptly. The error message we are receiving states: "Crystal Web Service Instance(s) are incorrectly configured or not reachable. Please contact your system administrator." We would like to inform you that we have thoroughly checked the Crystal Web Service and it is currently operational. Additionally, the IIS site is functioning correctly, indicating that there are no underlying issues with its configuration. In our troubleshooting efforts, we have attempted to disable the antivirus software temporarily but unfortunately it did not have any positive impact on the error. As a further step, we restarted the server in the hopes that it would address the problem, but unfortunately the issue persists. We are now seeking your assistance to determine the required actions to resolv

Hi All, We are currently working on an integration, and with ROPC authentication, we consistently receive a refresh_token with a lifetime of 7200 seconds (2 hours). This implies that if no API requests are made to IFS within this period, the connection is lost, which could easily occur overnight or over weekends. ["access_token" => "xXxX""expires_in" => 3600"refresh_expires_in" => 7200"refresh_token" => "yYyY""token_type" => "Bearer""not-before-policy" => 0"session_state" => "zZzZ""scope" => "audience email microprofile-jwt profile"] Is there any configuration or method available to extend the lifetime of the refresh_token? For reference, the customer is using version 23R2. Thank you in advance for your assistance. Nija

In custom screen we are trying to save attachments directly to FTP location via SFTP. we have IFS10 UPD 11 on premises. does IFS10 supports SFTP? in repository we don't find any option expect ftp. whereas most the FTP location like Microsoft azure supports SFTP (Secured) only. if SFTP is possible, how we can achieve that?

Hello! We want to add a Markdown text (with a guideline to end users) in page designer, and we wish to format the text and/or the background. TechDocs has a limited description of Markdown Text with regards to formatting, but in the example from page Balance Transfer Log, the markdown has yellow background: However, when I am using page designer to add markdown text, I dont have any other options than to alter the text itself - no formatting options. Are there any possibilites for formatting the text and/or background - and if so - how? Best regards, Henning

The Request Work Task page has a key value of Task No (Task Seq). The same page at the line level contains an assignment tab where the key value is 'task_seq'. How to navigate using line level task seq Element Design Datasource design How to navigate to using line level key value parameters

Hello,I'm struggling with making my report work to use a dynamic search filter under Pivot for part_no. Does anyone have experience with this? Note, I don't use pivot in SQL very often and tried different approaches. I tried creating a subquery for shop_ord without success. I've also tried using regex: part_no IN (SELECT trim(regexp_substr('&part_no','[^;]+', 1, level)) AS q FROM dualCONNECT BY regexp_substr('&part_no', '[^;]+', 1, level) IS NOT NULL ) I also tried to use query flags without any success. So, I'm a bit stuck and unsure whether this can be done. Does anyone have experience with this? My SQL: WITH weeks AS ( SELECT TO_CHAR(TRUNC(SYSDATE, 'D') + (8 - TO_CHAR(SYSDATE, 'D')), 'IW') + (LEVEL - 1) AS week_number FROM DUAL CONNECT BY LEVEL <= 21),data AS ( SELECT TO_CHAR(TRUNC(s.REVISED_DUE_DATE, 'IW'), 'IW') AS week_number, s.PART_NO, SUM(NVL(s.REMAINING_NET_SUPPLY_QTY, 0)) AS total_qty FROM SHOP_ORD s WHERE s.STATE IN ('Planned', 'Released', 'Reserved', 'Started') AND s.REVIS

Hi nayone seen this issue. We have an Airgap installation but when accessing all kind if iam pages we get a server error. When looking into the odata server log we find this jave exception stack com.ifsworld.fnd.common.exceptions.ODataProviderException:Error while invoking method iamUserList(). at com.ifsworld.fnd.storage.invoker.JavaOperationInvoker.invokeOperation(JavaOperationInvoker.java:166) at com.ifsworld.fnd.storage.invoker.JavaOperationInvoker.invoke(JavaOperationInvoker.java:91) at com.ifsworld.fnd.storage.invoker.BpaInvokerWrapper.invoke(BpaInvokerWrapper.java:168) at com.ifsworld.fnd.provider.processor.FndComplexCollectionProcessor.readComplexCollection(FndComplexCollectionProcessor.java:116) at org.apache.olingo.server.core.ODataDispatcher.handleComplexDispatching(ODataDispatcher.java:411) at org.apache.olingo.server.core.ODataDispatcher.handleFunctionDispatching(ODataDispatcher.java:207) at org.apache.olingo.server.core.ODataDispatcher.handleResourceDispatching(ODataDispa

Has anyone experienced an issue where a user adds a shortcut to their navigator, save their profile and then upon their next login it disappears? I also have had users report that they’ll add a column to a table view of a screen, save their profile and that also disappears upon their next login.

I have a lobby element that will filter out Shop Order Operations by selecting rows where the Need Date is between the two parameters WeekStart and WeekEnd. I used to be able to click into the element and get brought to Shop Order Operations with the datasource conditions, but since adding everything past “List” it errors out. I’ve tried a variety of solutions and nothing seems to be working, what am I missing?

IFS Cloud record windows have an Attachment section which offers generic services defined in Object Connections. Is there any documentation on these functionalities? Is there any Academy courses on Attachments section? Of course I can look for Help on each of the topics, but was just curious of there is some kind of comprehensive overview

Hi Community, I am currently working on an IFS Cloud Installation and would like to customize the default IFSAPP username during the setup process. I understand that IFS Cloud typically uses IFSAPP as the default application user, but due to specific requirements in my environment, I need to modify this to a custom username. Following F1 Links I found during the search, however unfortunately it won't work. https://docs.ifs.com/techdocs/22r1/070_remote_deploy/400_installation_options/130_add-on_cmp/maintenix/10_installing_mtx/#installing_the_co-deployed_databases https://docs.ifs.com/techdocs/22r1/070_remote_deploy/010_installing_fresh_system/200_installing_ifs_cloud/035_ifs_cloud_ifsinstaller/030_installation_parameters/#specific_certificate_for_pods I’d appreciate any guidance, best practices, or documentation links you could share on this topic. Thanks in advance for your help!

Hi. I wanted to check with the community if you know whether is possible to have scheduled Quick Reports to generate a .xlsx and have it copied to a SFTP location. So far, we have the Quick Reports scheduled what would we need to do from this point? Should we configure to generate the .xlsx and archive it? Do we need to configure the PDF_REPORT_CREATED event to generate an Application Message? Will this Application Message have the .xlsx file so we can configure a SFTP Routing Address? Or maybe a different approach is required. Thank you much for the help. Best regards.Gonzalo.

Hi, I’m exporting lobby pages from one environment to import into another (Cloud 23.1.3). Several of the lobby pages have link list elements that use datasources on the links. When exporting the lobby page, some of the datasources make it into the export file but not all (typically more are left out than included). I have not found anything to let me know why it’s not including all datasources in the export file. The result is that the lobby page is incomplete when imported into the other environment. Has anyone else experienced this issue? Thanks!

Hello, I created a small table in Dev and I have used postman and created a POST request and pushed some sample data into the table. Looking at the documentation(little confused by it), I can see that through IFS Connect there is Inbound for Routing Rules. In a real business scenario, do you know what steps are needed to allow us to receive data from a supplier via REST? Thanks Ross

Hi We are facing an issue on 24R1 on user connection. We configured a Azure AD authentication with SCIM module. User creation settings are as follows, as recommended in technical documentation. However, at first connection, when user clicks on Log in with SSO Azure CFG, he is asked to modify his password. After that, user can connect both way : with SCIM by clicking on “Log in with...” and by filling Username/password. Does anyone has any ideas on what is wrong on our configuration ? Many thanks

We can access value after modification and value before modification of a field in Aurena client as follows: We can use origianl.<field name> to access the value before modification Ex: DateApplied= Modified value is stored original.DateApplied= Value before modification is stored Best Regards, Buddhini Samarawickrama

I’ve deployed about 80 system changes this year (both configuration and development), and I’d like to move faster. I want to implement automated testing with the eventual goal of implementing continuous deployment. I need an automated means of signing off on system changes, for both IFS-supplied deliveries and our in-house developed code. A true end-to-end test would require us to drive simulations from the Enterprise Explorer GUI, then validate the system outputs. Has anyone done this? (We’re on Apps 9 UPD 13.)

Hello everyone, we have updated IFSSYS password in the reconfigure step, restarted MWS services and are seeing this error “Failed loading jdbc datasource details.” In IFS 10 Middleware Server Admin Console. Surprisingly, the database information under the General tab disappeared. Any idea on how to restore the database connection in the Middleware Server Admin Console?

we are using 24R1 and lets say Í want to navigate to the IFS Cloud Docs from there, e.g. page PO and this is what I get landed in I would expect this instead directly because searching for the exact topic is quite cumbersome For several other IFS screens too this is very inconsistant for me. is it the same for others? the screenshots are from IFS ref enviornment.

Hello everyone, We are in the upgrade process from IFS10 to IFS Cloud, and we are interested in hearing if you have experienced a boost in productivity since making the switch to IFS Cloud? Whether it’s through enhanced functionality, improved user-friendliness, increased automation, or any other scenario, your stories can inspire and motivate others in our community. We’d love to hear about: Specific features in IFS Cloud that have made your tasks easier or faster Examples of how automation has streamlined your workflows Instances where the user-friendly interface has saved you time Any other ways IFS Cloud has positively impacted your productivity Your insights are invaluable and can help others see the benefits of this upgrade. I’ll appreciate if you can share a user story, experiences or tips!

Dear IFS community, did you came accross trace files summing up large amounts of gigabytes during installations?Of course I’m available of a workaround increasing the storage :) The operational monitoring recognized the fully running trace directory and expanded the file system several times yesterday - in total, the file system was expanded from an initial 21 GB to currently 115 GB (!!). Is there any chance we can disable / limit / define trace creation path on our own for remote customers? Example error message looks like: 11:46:19 2024: CHPHPRD(3):Non critical error ORA-48181 caught while writing to trace metadata file (.trm) 11:46:19 2024: Trace file name: "/oracle/CHPH4/oratrace/diag/rdbms/chph4/CHPH4/trace/CHPH4_ora_66060760.trc" 11:46:19 2024: Error message: IBM AIX RISC System/6000 Error: 28: No space left on device 11:46:19 2024: Error message: 19 11:46:19 2024: Writing to the above trace file is disabled for now… Interestingly it is not disabled and continues: 11:46:41 2024:

We are trying to creat customer order lines using workflow but encoutouring the following error : IFS should provide the LineNo as a result of that call, why the LineNo is asked as a mandatory field? I hava attached a simple workflow but some variable should be adapted for your system if needed (define a local part and customer order and contract)

Hi everyone, I'm currently trying to add 888 panels using Novacura integrated with IFS, but I'm running into an error. I received an error message after logging in and navigating to the switchboard section to add the panels (screenshots attached). Has anyone encountered a similar issue or know what might be causing this? Any help or suggestions would be appreciated! Thanks in advance.

How can I assign a data source in a Crystal Reports template to an IFS invoice document, if the invoice is divided into several types (e.g., standard, collective) and uses several system reports (_REP)? For example: I prepared a Crystal Reports template for a standard invoice. I modified the "CUSTOMER_ORDER_IVC_REP" report by adding my own data. If I want to generate a PDF for a collective invoice, the system requires adding a Crystal Reports template with a connection to the "CUSTOMER_ORDER_COLL_IVC_REP" report. To generate a PDF document using Crystal Reports templates, it is necessary to prepare copies of print templates with data sources for different system reports. Is there a way to handle one template with a connection to different reports? Maybe there is another solution to this problem?

Hi, I’m testing Crystal Web Services configuration (IFS Cloud 22R1) and http://localhost/IFSCRWebSetup/Ifs_ReportService.asmx OpenReport test does not work. I have HTTP 500 error in one browser, and this message in the other: Crystal log cannot be started either. How to solve this problem? Regards, Marta Kobosz