Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

 Some users are receiving an error message “The File Type is not available” when trying to use a certain file type in External File Assistant. I have confirmed that changing to a different permission set resolves this issue, but I have not been able to pinpoint what needs to be granted in the orignial permission set.How can I determine what projection or other grant needs to be added to the permission set to resolve the issue? I have tried using the debugger but the projection listed (ExternalFileAssistantHandling) is not the issue.  11:36:49 INFO - REQUEST method "GET"11:36:49 INFO - REQUEST uri "https://abc.def.com:12345/main/ifsapplications/projection/v1/ExternalFileAssistantHandling.svc/GetDefaultFileTypeInfo(Company='DHP',FileType='ExtPosPayCheck',ProcessOption=IfsApp.ExternalFileAssistantHandling.ProcessOptionsEnum'Online')?odata-debug=json"11:36:49 INFO - REQUEST protocol "HTTP/1.1"11:36:49 INFO - REQUEST headers {"Host":"abc.def.com:12345","sec-ch-ua":"\"Not_A Brand\";v=\"8\",

To experts,The customer is using IFS 8.Can you tell us what kind of impact this will have on IFS in the following situation? 1. Application behavior when packet drops occur during TCP-based communication• Application-side tolerance for retransmission, delay, and session maintenance• Conditions under which timeouts, retries, or disconnections occur at the application layer 2. Are the following impacts possible in IFS?• “Connection unavailable” or “response delay” on the user side• Failures or interruptions in batch or API processing• Abnormal behavior such as re-login or session termination 3. Acceptable packet loss level (guideline)• For example, “1–3% is acceptable” or “multiple packets lost consecutively within one second may cause issues”• If there are any performance metrics or recommended network conditions based on application specifications, please provide them. Thanks,Eri

Hello,  Where can I locate the <namespace> for Client Credential Authentication? Referred here as part of url  <https://docs.ifs.com/techdocs/24r2/030_administration/010_security/040_iam_settings/035_iam_clients/020_authenticate_external_integration/300_client_credential_flow/ Thank you

Hi!We noticed a problem with with permission when creating new suppliers with supplier template for finance users. It works only for the default company. Adding this FND_ADMIN permission seems to fix that problem but it is other way gives them permissions they would not need. Now I would need some help to identify what part of the permissions should be added to admins that they could hadle also other companies than just default one?

Is there any possibility to change the below bacground image in Apps10?  

Community, any idea where does the below PO line Pre-posting info resides?  which file name? does these info stay in the same file forever or removed after posted to GL?We need a quick report that needs these info. 

Hi Guys,My IFS cloud dot net print agent service is not starting. what could be the reason?Service start failing  MonitoringLog  Windows service has been created with a service user in the local admin group Print agent folder access has been set by executing the powershell script IAM client is enabled and configured correctly with the secret. Regenerate secret did not work as well  Print agent installed VM can reach the IFS URL without any network issues IFS pods are in healthy state BATCH2 queue is enabled and having executions in parallel mode setTIA

Community, In Inventory Transaction History window, we can see accounting information in Accounting tab. We would like to create a report that show not only inventory transaction ID but also the accounting info. when I am browsing the file MPCCOM_ACCOUNTING that are under tab Accounting, I don’t see any data column could be the keys that can be linked with inventory transaction, e.g. Transaction ID, Site, Part No…. how we could make this report? any idea? 

Hello,Here is the pattern I want to follow:I have a custom field of type enum (boolean) in the CustomerInfo entity named “regrouping nrc.”I have the same custom attribute, with the same name, in the CustomerOrder entity.What I want is for the value of the custom attribute from CustomerInfo to be selected by default.The problem is that I can’t set a default value by logic (PL/SQL) for an enum (boolean) type.It works for strings, but I need to keep the page design with a switch button, so I can’t use a string type.I could create a custom enum with a default value like null, which would allow me to trigger it by event and fall back on the CustomerInfo attribute. That would work, but we’re afraid that users might ignore this attribute when creating an order, which could lead to errors at the end of the process, especially for customer invoicing.If you have any ideas on how to implement a fallback default value for a boolean, please share them 🤙Have a good day,

Hello everyone,I try to add a navigation link between Shop Floor Workbench page and NRC Connection Objects page.The search parameter is the keyref of the nrc connection page, which contains Contract and PartNo (available from Workbench page), like : (startswith(tolower(KeyRef),'contract=vern^partno=ac130m39403'))The problem is I’m not able in any way to make it workIf I use the variables as filter value, it will add simple quote ( ‘ ) as prefixe and suffixe of the value, which break the search syntax.Like : (startswith(tolower(KeyRef),'contract=’vern’^partno=’ac130m39403'’))I can’t make a search by contract and by partNo because partNo is not available as search / filter on the NRC Connection pageIs there a way to make this link works ?

Hi Guys,In IFS cloud versions since there are no database end users what’s the workaround to update end users manually?Use case is we have a customer who has recently upgraded to IFS cloud 22R1 and they are having 1000+ users who need to access the environment. Instead of changing passwords from the application user window one by one wondering is there an easy method of doing this.TIA   

Hello, I am currently facing an issue when automatically trying to unblock a customer order via a workflow.I am doing the following call:which has worked in the past to unblock a blocked customer order, but results in the following error:ORA-00034: cannot COMMIT in current PL/SQL session ORA-06512: at "IFSAPP.ORDER_COORDINATOR_GROUP_API", line 1762 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 12697 ORA-00034: cannot ROLLBACK in current PL/SQL session ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 2381 ORA-00034: cannot SET SAVEPOINT in current PL/SQL session ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 2368 ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 2368 ORA-06512: at "IFSAPP.CONNECT_CUSTOMER_ORDER_API", line 272 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_FLOW_API", line 266 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 16585 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 13182 ORA-06512: at "IFSAPP.CUSTOMER_ORDER_API", line 6152 ORA-06512: at "IFSAPP.C

Hi,I'm trying to add preposting details to a work order using a workflow (we're currently performing this process manually through an assistant). When I check the projection call for adding a preposting, it appears as shown below.I attempted to add an IFS API type user task in the workflow, but I wasn't able to find any entity set or projection call that can be used to add preposting to a work order.Is it possible to perform the actions currently done through assistants using a workflow?Many thanks for your inputs on this issue.Best regards,Uvini

I have a custom attribute (Cf_Customerpo) in the ReturnMaterial entity. It is published and present in the Return Material Authorization page. I can see the field in the api doc for the ReturnMaterialAuthorizationHandling.svc/ReturnMaterialSet.  I want to use this attribute in a BPA workflow but it is not being recognized.   Any idea on how to refer to this custom attribute?  

Anyone know where that exists so I can change them to the right company address? 

Hi All, In the MWO Application, When we click on the 'Complete' Button in a task, it opens the assistant page and prompt the technician to answer a few pages as a sub-workflow. when ‘Complete’ button is clicked, it opened this assistant page. How can we configure this to achieve the same for custom logic?  Is it possible to create/ modify this assistant page through configuration?I am using IFS Cloud 24R2 environment.Thanks in Advance. Regards,Sandya S

hi Anyone knowwhat is the sql query of  fetching data from database in user sessions of  IFS_AURENAThanks a lot 

When debugging Oracle PL/SQL applications, understanding the call stack is essential — especially when dealing with deeply nested procedures or unexpected behavior. While DBMS_UTILITY.FORMAT_CALL_STACK has long been used for this purpose, it’s limited to ~2000 bytes and often truncates valuable information.In this article, I’ll show you how to use Oracle’s UTL_CALL_STACK package to log the full call stack automatically using a trigger and an autonomous transaction — a technique that’s especially useful in enterprise environments. 🔧 Why UTL_CALL_STACK? Oracle 12c introduced UTL_CALL_STACK, which provides structured access to:Full call stack without limits Lexical and dynamic depth Line numbers Fully qualified subprogram namesThis allows for precise and complete tracing of execution paths — perfect for logging and diagnostics. 🧱 Step 1: Create a Logging TableWe’ll store the call stack in a dedicated table:CREATE TABLE call_stack_log ( id NUMBER GENERATED BY DEFAULT AS IDENTITY PRIMARY

I’m using a BPA to update the value in this field: The update is succesfully made in the database:But the page does not reflect the change: Is this a limitation of this particular assistant window? The page is Inventory Parts In Stock - select a row - Handling Unit - Attach to Handling Unit The virtuals are INVENTORY_PART_IN_STOCK_HANDLING_ATTACH_PARTS_TO_HANDLING_UNIT_VIRTUAL_VRTandINVENTORY_PART_IN_STOCK_HANDLING_PART_IN_STOCK_TO_ATTACH_HU_VIRTUAL_VRT

Hey! We receive customer sales orders via external EDI integration. The inbound JSON payload is correctly processed by IFS, and the sales order is successfully created in the system. The item EAN (GTIN) is included in the JSON and is correctly matched to the internal part using the Sales Part Cross Reference setup.Problem:Although the matching of the part using the EAN works as expected, the system does not apply the quantity or price conversion factor defined in the Sales Part Cross Reference (conversion factor field). As a result, the ordered quantity and unit price are not converted accordingly when the order is created.Question:Is there a specific field, tag, or switch that must be included in the inbound JSON for IFS to apply the defined conversion factor from the Sales Cross Reference? Or is there any setting or configuration that needs to be enabled to allow this automatic conversion?Goal:We want the conversion factor to be dynamically applied from the Sales Cross Part Reference

We have Java-based Print Agents on IFS Applications 9 UPD 13. When they crash, like during a Windows update, they produce files like $ROOT\agents\$ID\crash_logs\crashlog_0.csv.Is there a setting I can change somewhere to stop this from happening? End users resubmit their jobs that don't come out right away, so if a job dies, I want it to stay dead.As a workaround, we could remove the crashlog_0.csv file with a startup script, but it would be nice to avoid unnecessary complexity in our total solution.

In IFS Cloud, PL/SQL event actions ("Execute Online PLSQL Block") have a character limit. While the system allows up to 4000 characters (and this limit can be bypassed via direct edit), the effective limit for exporting Application Configuration Packages (ACPs) containing these actions is approximately 3980 characters. Exceeding this limit during ACP export results in the following error: JSON{ "error": { "code": "DATABASE_ERROR", "message": "Database error occurred. Contact administrator.", "details": [ { "code": 19202, "message": "ORA-19202: Error occurred in XML processing" } ] }} This issue is specific to ACP exports. If the event action logic is not delivered via ACPs, this character limit does not apply, as the underlying database column is a CLOB, which can handle significantly larger text blocks. Therefore, the problem only arises when exporting ACPs containing PL/SQL event actions that approa

I want to skip an error if any for single csv file row and log the error in the log file.Current behavior if an error raised from a row executing entire file is halted. There is a keyword called catch error but seems only works with test files.Is there any way to achieve this?

Hello IFS Community, I’m running into an issue with a custom PDF_REPORT_CREATED event action that needs to use a specific sender. I’m sending the email with this procedure: COMMAND_SYS.Mail( sender_ => 'YY_MAIL_PU', from_ => 'IFS@noreply',to_list_ => to_email_, cc_list_ => to_buyer_email, subject_ => 'PO ' || order_no_, text_ => mail_body_, attachments_ => attachments_ ); When I trigger an Event Action of type E-Mail, the message sends and the specified sender is used correctly.However, when I use Execute Online SQL (calling COMMAND_SYS.Mail as above) the email fails to send with the desired sender.Any ideas why sending via COMMAND_SYS.Mail would fail or ignore the sender, while the E-Mail event action works? If there is a default sender it will user the default one but it is not the correct sender to be used. Thanks in advance! 

When scheduling report below error appears. Does anyone know which type of security permission is required? This error also appears when scheduling report via IFSAPP user. Error (ID: 315a5654-e668-4120-8f76-fff01489fdf1) while invoking opertion: Insufficient privileges to export the quick report to Excel. Caused by: ifs.fnd.base.SystemException: Insufficient privileges to export the quick report to Excel.