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Is it possible to embed a URL in an IFS Cloud field to launch an external web system with SSO?

  • March 17, 2026
  • 2 replies
  • 33 views

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Hello,
Is it possible to embed a URL in a field value (for example, a custom attribute or standard field), so that when a user clicks the field value in the IFS Cloud UI, it opens an external web system, and the user is automatically authenticated via Single Sign-On (SSO)?

If anyone has implemented a similar use case, I would appreciate your guidance.
Thank you.

2 replies

jbush0419
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • March 17, 2026

@NECMIOH - the approach depends on your specific SSO setup and requirements.

Basic URL Links in Fields

For simple clickable URLs, you can create read-only custom fields that display as hyperlinks. This works well when you have fixed URLs or can build dynamic URLs using context data from the current record. The IFS client will automatically render properly formatted URLs as clickable links.

Dynamic URLs with Context

If you need URLs that vary based on the current record (like passing customer ID or work order number to your external system), you can build a calculated custom field that constructs the URL using available data. For example: https://yoursystem.com/login?customer=${CUSTOMER_ID}&context=${ORDER_NO}

SSO Integration Considerations

The trickier part is the SSO authentication. A few approaches you might want to consider/test:

  • SAML/OAuth flows: If your external system supports SAML or OAuth, you can structure the URL to initiate the SSO flow directly..
  • Token-based: could you pass authentication tokens or session identifiers in the URL parameters?
  • Trusted domains: Configure both systems to recognize each other as trusted authentication sources

Alternative: Navigation Commands

You might also consider creating custom navigation commands or quick actions instead of relying solely on field clicks. These can be configured to open external URLs with more control over the authentication flow.

I've seen this implemented successfully for SharePoint integration, external reporting systems, and third-party project management tools. The key is usually in the SSO configuration between IFS and your external system rather than the URL embedding itself.

the URL embedding part is pretty straightforward...it's the SSO handoff that typically requires more planning with your security team.

Hope that helps!

-jason


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  • Author
  • Sidekick (Partner)
  • March 18, 2026

@jbush0419 

Where do I set the following? Is it for a field in the page designer?

https://yoursystem.com/login?customer=${CUSTOMER_ID}&context=${ORDER_NO}