Forum FAQs & Help

112 Topics

CGMRUNALSidekick (Partner)

asked in Forum FAQs & Help

getting below error while navigate the project material and service screen

110

5 months ago

abdelmalek.mecheriDo Gooder (Customer)

asked in Forum FAQs & Help

Send Work orders on the move rather than tasks

Hello,On IFS Cloud when we send a Work Order on the move to IFS MWO Maintenance, it is the tasks of this Work Order that are displayed in the application, is it possible to display only the Word Order and not all of the tasks?Thanks

5 months ago

AbdelaliDo Gooder (Partner)

asked in Forum FAQs & Help

Passing Contexts parameter through command group

Hello everyone,I created a navigation link command on a custom page.To be able to navigate to the destination page (Manual Supplier Invoice) I need to pass two parameters. First one is the Invoice_id (which is a normal navigate filter) and the second one is the company (Context paramater).Thus, on the Manual Supplier Invoice page the company is a global Value. Can someone help me with passing the contexts parameters for the company?The destination link should be like this –https://***-uat.ifs.cloud/main/ifsapplications/web/page/ManualSupplierInvoice/Form;$filter=InvoiceId eq 844;contexts=Company:RRR0006Thanking you in advance

270

5 months ago

abdelmalek.mecheriDo Gooder (Customer)

asked in Forum FAQs & Help

change the layout of a report title

Hello, I would like to change the layout of a report title, but it is in .rdl format and I don't know which software to open it with to modify it, do you have a solution? Thanks

301

5 months ago

bhavuk.chhabraDo Gooder (Customer)

asked in Forum FAQs & Help

System Fields under User 1 to represent on Action Template

Hi All, We have a requirement where we need to show the values of the fields FieldDate-1 and FieldDate-2 under User 2 Group on the Action Template. Please let me know the keyword used for above fields in action template. RegardsBhavuk

6 months ago

ZIGESAMMDo Gooder (Customer)

asked in Forum FAQs & Help

Navigate to URL with parameter for showing specific tab

Is it possible to Navigate with an URL that have a parameter to show a specific tab?Example: Show ‘Consist of’ on the Page ‘Engineering Part Navigator’ after loading the page

551

6 months ago

Daniel123Do Gooder (Customer)

asked in Forum FAQs & Help

RRP Load Analysis

My company uses IFS 10 and I have a question regarding RRP load analysis. We Master Schedule our finished parts but not subcomponents. Some of our subcomponents are processed through work centers in-house. RRP appears to only show the load of finished parts that are master schedule and in an MS set. Subcomponent demand is not showing up in RRP load analysis. This creates an issue by only showing part of the load on a work center when using RRP.I experimented in our IFS test environment by adding a subcomponent part to Master Scheduling. After running MS Level 1 and MRP the part still failed to show up in RRP Load Analysis. I need to see the total load on work centers from finished parts as well as subcomponent parts. Does anyone have insight into what RRP is looking at and how to add subcomponent load to RRP?

240

6 months ago

Romain_SNPDo Gooder (Customer)

asked in Forum FAQs & Help

Ifs aurena agent

Hello, when I try to install for google chrome ifs aurena agent, I got this error :(Value cannot be null. Parameter name : cert)I’ve already added the chrome extension (ifs aurena extension).The address i’m setting up is correct and working for many other user using also chrome in the same company.My windows is 64bitsAlso it works for other people with the same system configuration in our company.Any help will be greatly appreciated !Regards,

1791

7 months ago

Thomas MillsDo Gooder (Customer)

asked in Forum FAQs & Help

IFS Assyst - Authorisation tasks sent to users in a multi-select lookup

Hello,We have a custom multi-select look up to contact users in a form within the customiser.In the process designer I am looking for a way to send separate authorisation tasks to all contact users selected in the lookup when the event reaches a particular stage in the process.I have managed to get this working for a single select lookup, but I am struggling to get this working with the multi-select lookup.Does anyone have any ideas on the best way to achieve this?Thanks very much for any help.(Tried to post this in the Assyst general sub forum but wasn’t able to select it)

170

7 months ago

ZhanHaoDo Gooder (Customer)

asked in Forum FAQs & Help

Quick report/lobby need to be granted manually?

Hi all, Can i check if the standard user accounts (not IFSAPP) cannot see the lobby or quick reports they created? Currently, Additional projections need to be granted manually rather than auto. Is there something that could be permission set to allow users to view quick report they create on the spot rather than look for system admin to request permission. Thanks.

913

7 months ago

TecSuraKuSidekick (Partner)

asked in Forum FAQs & Help

IFS connect timeout error in IFS8

Hi Team, we are getting very weird error in IFS connect as below . Please let us know if anyone aware about this . it will be helpful for us . java.net.ConnectException: Connection timed out: connect at java.net.DualStackPlainSocketImpl.connect0(Native Method) at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79) at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339) at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200) at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.net.Socket.connect(Socket.java:579) at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618) at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:160) at sun.net.NetworkClient.doConnect(NetworkClient.java:180) at sun.net.www.http.HttpClient

441

8 months ago

ckmyersSidekick (Customer)

asked in Forum FAQs & Help

assyst - Search Processes for Specific SVD

Hello,Is there a way to search processes for a specific SVD?Example:We have a team with an SVD, and they recently made improvements and no longer need a task to their SVD.I want to search all processes to confirm which send an event to the SVD and review to make sure if the task needs to be removed, or if it’s related to other work.

140

8 months ago

reitzben11Do Gooder (Customer)

asked in Forum FAQs & Help

Access to report scrap in Aurena

I am having trouble with granting access to users in Aurena to be able to report scrap on the Shop Order Operations Reporting screen. I have granted them access to ReportComponentScrapHandling but they are still receiving a insufficient privileges error message. Is there something that I am missing?

140

8 months ago

ckmyersSidekick (Customer)

asked in Forum FAQs & Help

functional user groups in assyst

Hello,Is it possible to create functional user groups in assyst? An example would be a user reports a service outage that affects a service are, we would want to log the ticket under that service area as opposed to any specific user.A simple example would be we want each province to be a “user”, as each is a service group. This would allow us to easily report on MI’s in specific areas.Thanks in advance for any feedback.

8 months ago

BWITTOECKDo Gooder (Customer)

asked in Forum FAQs & Help

Customer Reminder History

HI, I have some questions regarding Reminders to customers.I would like to generate an overview of all reminders send for each customer with an overdue invoice for activity measurement and check the success rate of all reminders. Is ‘Customer Reminder History’ the correct way to get this overview? What happens in case the email with the reminder message is not in use anymore, is out of office, etc where does the automatic or manual reply of the customer end up?

150

9 months ago

MTLZESHANDo Gooder (Customer)

asked in Forum FAQs & Help

compatibility for IFS9 Application?

Dear kindly elaborate for IFS Appliation 9, which type of compatibility should be required for windows software and hardware?

451

9 months ago

wrprabashHero (Partner)

asked in Forum FAQs & Help

Merge Community Account

Hi Community Admins, Is there a way we can merge community account from a previous to new ?. In my case i have join a new company and wanted to disconnect my previous account and connect with new e-mail address. Any thoughts?Thank you,Roshan

655

9 months ago

abdelmalek.mecheriDo Gooder (Customer)

asked in Forum FAQs & Help

user connexion date in IFS

Hello, is there a mean to have the last user connexion date in IFS? thanks

974

9 months ago

OXLCOLOMBODo Gooder (Customer)

asked in Forum FAQs & Help

Inventory Part Currently On Hand -PO total supply qty doubled

For some of our purchased parts the Inventory Part Currently On Hand - Total Supply Purchase Orders quantity is doubling the open PO Lines. The example part there is a quantity of 13 on customer order and purchase orders, but the Total Supply shows 26 (doubled). Checked all the purchase order lines, 2 lines are closed received completely and one line open for the 13 pcs.Also checked the Inventory, Sales and Purchase parts and Suppler for Purchase Part for conversion factors and everything is set to 1. Our team use this screen often and need to rely on the information. This is only recently been discovered, been using IFS Apps 10 for a year. Worth noting it’s not on all the parts just a handful of parts that are pass through and not on any structure and purchased with the same supplier.

983

9 months ago

jdavidyoung07Sidekick (Customer)

asked in Forum FAQs & Help

Updating DEV environment based on PROD changes

Hi, I couldn’t find a resource containing the information that we’re looking for, so I thought I’d log a question here.Our organization has a development and a production environment. We were wondering if there is a way for changes done in production to be automatically replicated on the development environment? In this case, we’re mostly wondering about changes that technicians may apply to singular Items, user profiles, etc. It would be great if those changes could be replicated in development automatically. Is there a feature for this? Does anyone have this set up? We are currently on version 11.2.3, soon to be updated to 11.7.2.

201

9 months ago

reitzben11Do Gooder (Customer)

asked in Forum FAQs & Help

Printing MRB Reports in Aurena

I am having issues being able to grant access to be able to print MRB report to users. They have full access to the MRB cases screen (Mrbcaseshandling). They receive this message however, “You are not allowed to execute the report” As IFS app, I can select the print MRB Report tab and it opens a screen called Report Format and Output, but the projection for the debug console still shows MRBCasesHandling. So I am not sure how to find the projection that needs granted to be able to access the Print MRB Report tab.Any suggestions/help would be appreciated!

391

10 months ago

PaulinaPiDo Gooder (Customer)

posted in Forum FAQs & Help

Changing button TAB to ENTER for skip to the next line

Hi,anybody knows how can i change to TAB to ENTER like move to the next line? Where iI can find this options in IFS APP 9

120

11 months ago

David1992Do Gooder (Customer)

asked in Forum FAQs & Help

Conditional formatting - Check box

Hello Community!I'm facing challenges while attempting to apply conditional formatting to a column containing checkboxes. I aim to have the row highlighted in a specific color based on whether the checkbox is checked or not. Despite trying the following approach, I haven't achieved success.Appreciate any assistance./David

1314

11 months ago

Romain_SNPDo Gooder (Customer)

asked in Forum FAQs & Help

Ifs report designer Remove duplicate product lines

Hello everyone,Using Conditions or functions, I wonder if you can remove the duplicate of the same named fields in a report ;Let’s say in the delivery note report, I have :Product A - 100 qty - 50kg (weight) Product A - 50 qty - 20kg (weight) Product B - 100 qty - 50kg (weight) I want it to appear like this :Product A - 100 qty - 50kg (weight) - 50 qty - 20kg (weight) Product B - 100qty - 50kg (weight) Is there a way to do it ? i can’t find the conditions or code to set it up.Regards

570

11 months ago

Priyanka.MasseySidekick (Customer)

asked in Forum FAQs & Help

CRM Panel - Is it possible to automatically reverse the name format when creating a new customer contact via the panel

Currently, when an email is received, the format of the contact's name is as shown in the screenshot below - The original format in the received email, as seen in the above screenshot, is lastname,firstname. Panel creates the contact in the same name format - Is it possible for the name to be automatically formatted as FirstName.LastName in the panel without requiring the user to manually edit the first/last names in the panel? So that when they create a customer contact via the panel, the name format is correct.

833

11 months ago

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