Forum FAQs & Help

 Hello IFS Community,I am facing an issue during a fresh installation of IFS Cloud where I encounter the error "timeout waiting for the condition." We are currently installing it on a Nutanix server. Do you have any suggestions regarding this error? Thank you.

Hi,in IFS 10 we could search in advanced searches with variables like (‘&enter_variable’).How is the syntax in IFS cloud? Couldn’t find something in Technical Documentation for IFS Cloud.Thank you. Regards, Alexandra  

Hello, I am trying to create a new report rule that helps me to print the only handling unit layout that was created for the specific layout.  I have created the rule like this:  Expression 1 :  I have tried both APTR and ‘APTR’  for the Expression 2. Only one part number is going to be related for only one specific customer. That’s why i have referenced sales part cross reference. And also part nos are same with the catalo nosThis label should have been printed on the shop order handling unit structure , before packing. When i print this label from the shop order , i am waiting from that system that i chooses the correct layout for me.  But it still chooses the labels according to the report definition sequence.  I want the system to choose the label i have defined on the action of the report rule. 

Hello All,We have a reporting problem on IFS Cloud 23R1When we want to get PDF report, it sends to queue most of time. and we are waiting minutes to get the report.When we restart the App Server, it's working as well but after a few hours it happens againI guess thereDo u have any idea to solve it

I have created a crystal report which uses an IAL, however when I run it via a quick report it is prompting for login details.  When I supply the password I am getting the following: How do I resolve this please.  

Hi All,I cannot see anything in my SCOPE TOOL login. Do you have any comments to rectify the issue?Best regards,Theja

Hi everybodySince yesterday at midday, all ours printings in direction of one specific printer stay systematically in Remote Waiting.Notice that :- the printer is a network printer and works perfectly (it's possible print from another application).- the printer agent has been restarted few times, and run.- PDF reports are correctly generated.- We remarked that the printer in default, stopped works after it was in error of printing, resulting of version change of the printer during the printing.Thank you in advance for your help. 

in custom screen we need to change the save location of attachment to outside folder or to cloud location instead of database,so all the attachments should go in separate folder on same server or on cloud location but doesn’t save in database. idea is that that attachments are of different sizea that consume space in DB we need to separate the location.it this possible?thanksyasir 

Hello,I hope this message finds you well.I am reaching out as I need assistance with the BASE SERVER DEV module. I have only one attempt remaining to validate this module, and I am encountering difficulties with the related knowledge.Attached are the five multiple-choice questions (QCM) I am struggling with. Any guidance or support you can provide would be greatly appreciated.Thank you in advance for your help!Best regards, 

Hi, We have been working on several integration projects which involve either sending data from IFS or pushing data into IFS mainly through RESTful API’s. For some of our external systems calling into IFS I was thinking it would be good to check the status of our IFS instance before commencing with the operation. Is there a suitable IFS Rest API I can call which shows the status of our IFS instance? I would prefer doing this rather than calling something else to see if our IFS instance is operational.We are currently running IFS10. Many Thanks,Dan

Hi all,In IFS Cloud, it is possible to view all the NCR (Non-Conformance Report) information for end users without granting them access to all sites and companies by using specific configuration settings and  roles or any other options available ?Kindly let me know the solution.Immediate response is highly appreciated. Thanks.

Hi there, We are currently trying to gather data on turn around times for approvals within IFS across all object types.  This will be used for KPIs for administrative activities/tasks across the business. The challenge we are facing is that Apps 10 does not say when an approval route was started within the Approval Routing view.  Has anyone else overcome this challenge and if so, how did you do it?

Hi.  A correction invoice has been raised and posted but it is incorrect. I wan to create a correction invoice on the correction invoice to reveres it but it is not allowing me to.  I used to be able to do this.  Can anyone advise the easiest way to credit the correction invoice?TIATracey

Hello,I have a SVD group that would like to have a form prepopulated with specific options, or save it as a template, so when they make the request again they would only need to add the clients contact information. This would be for something they get on a regular basis and to save time submitting the request.Example: Site Support gets request from a client while they are supporting another client on site. When they return to their desk the would then open the “pre-filled form/template” add the user name and submit it with the “default” values. Thanks in advance for any comments and/or help.Craig 

SSO integration between Microsoft Entra ID and IFS Cloud with OpenIDConnect protocol.Microsoft Entra ID has a single sign out function.is it possible to single sign out IFS Cloud?If so, what is the logout URL for IFS Cloud?If you have knowledge or have experience implementing single sign out with IFS Cloud, please link information.

Hi Team,User can't be able to approve the invoices, all options are greyed out. Error message:  

Under Engineering parts the field “Provide Code”  is a drop down box that is currently defaulting incorrectly.  How can I change the default of this field?Logical Unit:    EngPartMasterView:        &AO.ENG_PART_MASTER_MAINPackage:        &AO.ENG_PART_MASTER_APIDefault Where:    Default Order By:            Attachment LU:    EngPartMaster Control:        colsProvideWhat's this ID:    colsProvideSQL Column:    PROVIDEEnum:        &AO.ENG_PART_PROVIDE_API.EnumerateClient Field Flags:    FIELD_Required, FIELD_Insert, FIELD_Update, FIELD_Query, FIELD_Attribute 

Hi, I have a “ins” file that exported from “Solution Manager/Business Reporting & Analysis/Information sources” making right click and selecting the “Export” option; then how I can import this file in the “Information sources” again.

Hi everyone, We have created a custom lookup field which fetches the assyst user profiles of the users. And we are trying to execute a fulfil task assigned to that Assyst user’s SVD. But unfortunately, the expression doesn’t seem to work when assyst user profiles are fetched in the custom field, while it worked when we fetched contact user profiles in the field. Please help with this issue.Thank you in advance.

Is there a way to basically transfer ownership of ideas, posts, questions etc. that were created in the IFS Community to someone else?Use case is someone is leaving our company, and we would like these moved to another team member.

Hi, I’m still fairly new in IFS and doing VAT Return. I need to reconcile Tax Proposal vs Tax Transactions. I need to understand what the difference between the 2 is so as to understand why they do not always match, thanks 

I have ordered a report & when i go to ‘Print Report’ the Date/Number formatting is defaulting as en-US. In the layout the RDL is set as locale and my browser Edge is set to English British language & date format. Where/how do i set the formatting as default to en-GB instead. This is catching a lot of our users out and one would think this should be a fairly basic and straightforward requirement of system capability to default to GB options - we are a UK based company. Thanks 

Can user account signature be used to replace forum username.

Hello there,Is there any way to change community account e-mail? I need this feature but i did not found anywhere at the user settings on community.ifs.com. So can anyone help me otherelse i have to create New account, but wont to do this.Best regards.

As the authorisation of work tasks is possible in two screens (PREPARE WORK ORDER and WORK TASK TRANSACTION), the authorisation is carried out differently.In the PREPARE WORK ORDER screen, the Jt_Task_Transaction_API.Authorize function is executed; in the WORK TASK TRANSACTION screen, the Authorise__ function with the 'CHECK' parameter is executed first.If my event is called from the PREPARE WORK ORDER screen, my programming works, from the other window does not work. This is because the new status "Authorised" is already saved in the NEW:ROWSTATE variable in the PREPARE WORK ORDER screen, but not in the other case. There it is still "Reported". Is there a way to find out where the event is being called from? Here is my script in the event: IF '&NEW:ROWSTATE' <> 'AUTHORIZED' AND '&NEW:ROWSTATE' <> 'TRANSFERRED' AND NOT ('&OLD:ROWSTATE' = 'AUTHORIZED' AND '&NEW:ROWSTATE' = 'REPORTED') THEN IF time_pers_diary_api.Is_Transferred('&NEW:COMPANY', '&NEW: