Forum FAQs & Help

Hello,We have a custom multi-select look up to contact users in a form within the customiser.In the process designer I am looking for a way to send separate authorisation tasks to all contact users selected in the lookup when the event reaches a particular stage in the process.I have managed to get this working for a single select lookup, but I am struggling to get this working with the multi-select lookup.Does anyone have any ideas on the best way to achieve this?Thanks very much for any help.(Tried to post this in the Assyst general sub forum but wasn’t able to select it)

Hi all, Can i check if the standard user accounts (not IFSAPP) cannot see the lobby or quick reports they created? Currently, Additional projections need to be granted manually rather than auto. Is there something that could be permission set to allow users to view quick report they create on the spot rather than look for system admin to request permission. Thanks.

Hi Team, we are getting very weird error in IFS connect as below . Please let us know if anyone aware about this . it will be helpful for us . java.net.ConnectException: Connection timed out: connect  at java.net.DualStackPlainSocketImpl.connect0(Native Method)  at java.net.DualStackPlainSocketImpl.socketConnect(DualStackPlainSocketImpl.java:79)  at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:339)  at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:200)  at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:182)  at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:172)  at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)  at java.net.Socket.connect(Socket.java:579)  at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:618)  at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:160)  at sun.net.NetworkClient.doConnect(NetworkClient.java:180)  at sun.net.www.http.HttpClient

Hello,Is there a way to search processes for a specific SVD?Example:We have a team with an SVD, and they recently made improvements and no longer need a task to their SVD.I want to search all processes to confirm which send an event to the SVD and review to make sure if the task needs to be removed, or if it’s related to other work.

I am having trouble with granting access to users in Aurena to be able to report scrap on the Shop Order Operations Reporting screen. I have granted them access to ReportComponentScrapHandling but they are still receiving a insufficient privileges error message. Is there something that I am missing? 

Hello,Is it possible to create functional user groups in assyst? An example would be a user reports a service outage that affects a service are, we would want to log the ticket under that service area as opposed to any specific user.A simple example would be we want each province to be a “user”, as each is a service group. This would allow us to easily report on MI’s in specific areas.Thanks in advance for any feedback.

HI, I have some questions regarding Reminders to customers.I would like to generate an overview of all reminders send for each customer with an overdue invoice for activity measurement and check the success rate of all reminders.  Is ‘Customer Reminder History’ the correct way to get this overview?  What happens in case the email with the reminder message is not in use anymore, is out of office, etc where does the automatic or manual reply of the customer end up?

Dear kindly elaborate for IFS Appliation 9, which type of compatibility should be required for windows software and hardware?

Hi Community Admins, Is there a way we can merge community account from a previous to new ?. In my case i have join a new company and wanted to disconnect my previous account and connect with new e-mail address. Any thoughts?Thank you,Roshan 

Hello, is there a mean to have the last user connexion date in IFS? thanks

For some of our purchased parts the Inventory Part Currently On Hand - Total Supply Purchase Orders quantity is doubling the open PO Lines. The example part there is a quantity of 13 on customer order and purchase orders, but the Total Supply shows 26 (doubled). Checked all the purchase order lines, 2 lines are closed received completely and one line open for the 13 pcs.Also checked the Inventory, Sales and Purchase parts and Suppler for Purchase Part for conversion factors and everything is set to 1. Our team use this screen often and need to rely on the information. This is only recently been discovered, been using IFS Apps 10 for a year. Worth noting it’s not on all the parts just a handful of parts that are pass through and not on any structure and purchased with the same supplier.

Hi, I couldn’t find a resource containing the information that we’re looking for, so I thought I’d log a question here.Our organization has a development and a production environment. We were wondering if there is a way for changes done in production to be automatically replicated on the development environment? In this case, we’re mostly wondering about changes that technicians may apply to singular Items, user profiles, etc. It would be great if those changes could be replicated in development automatically. Is there a feature for this? Does anyone have this set up? We are currently on version 11.2.3, soon to be updated to 11.7.2.

I am having issues being able to grant access to be able to print MRB report to users. They have full access to the MRB cases screen (Mrbcaseshandling). They receive this message however, “You are not allowed to execute the report” As IFS app, I can select the print MRB Report tab and it opens a screen called Report Format and Output, but the projection for the debug console still shows MRBCasesHandling. So I am not sure how to find the projection that needs granted to be able to access the Print MRB Report tab.Any suggestions/help would be appreciated! 

Hi,anybody knows how can i change to TAB to ENTER like  move to the next line? Where iI can find this options in IFS APP 9

Hello Community!I'm facing challenges while attempting to apply conditional formatting to a column containing checkboxes. I aim to have the row highlighted in a specific color based on whether the checkbox is checked or not. Despite trying the following approach, I haven't achieved success.Appreciate any assistance./David  

Currently, when an email is received, the format of the contact's name is as shown in the screenshot below -   The original format in the received email, as seen in the above screenshot, is lastname,firstname.   Panel creates the contact in the same name format - Is it possible for the name to be automatically formatted as FirstName.LastName in the panel without requiring the user to manually edit the first/last names in the panel? So that when they create a customer contact via the panel, the name format is correct.

Hi all,Good day...IFS cloud 22R2 has almost 14 IFS syntax function for user to find various data.(Annenx X)Can anyone help to show various example on how to use IFS Syntax Function in Annnex A to retrive data header in Annex B ? Annex A Sample Syntax Function:=/!=/>=>/<=/<=/</../`/!`/%/!%/<>/!<>/;Annex B Sample Data Header:Date, Year, Period,Amount,Cost Centre, Project, Assets, Project Details,User ID  Best regardsAby  

Just a heads up post for all to acknowledge that the Community Solution Area discussions, the topics, the individual posts,  the personal details of members and message histories and many documents are all viewable in public internet without the need to log in. Logging in gives you the possibility to post and have access to some additional content.The ones seeking ways for cyber attacks, the competitors, the sellers all can have valuable content from here.Especially important to acknowledge this when sharing certain details about yourself and the companies you work with. They are open for all to see.My expectation would be that all the content would require a log in and the registration woul have a saparate verification to identify and prevent fake identities and accounts. Of course the openness has advantages too and several big players like Microsoft and Oracle have similar open communities too where yu can read without a registration or login. There is also strong analogy to web-for

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Hi, I am trying to find a screen on IFS that will show me which documents (attachments) are not checked in or not approved/released. Is there a screen to show properties of all attachments to IFS? Or all attachments on customer orders etc? Thanks

Hi,our project team has a problem with time reporting in a project. There is no problem to add work time on the 'Day' tab, but on the 'Week' tab the system does not allow to add time. I have given all permissions. I also have the same message on the IFSAPP user. Reporting work time on the 'Week' tab would be much faster. Now we have Update 17.Please help.RegardsDaniel 

I am trying to provide access to our users to be able to select the List… button in the Create Count Report screen. As of now it shows as greyed out when the cursor is inside the Warehouse field. How might I be able to grant permission for this button to be used? I can’t seem to locate it in the Presentation Objects by Component tab for the permission set I am trying to grant it to. I am not sure how to find what the name might even be to search for it. Photo included below with the button highlighted.Thanks in advance!

Hi,Can anyone tell me what a Weblogic license is? We have been running IFS APP 10 for three years and haven’t heard aboute it before. 

Success Units (SUNs) are a unit of measure based on level of effort, and not hours, that allows IFS to assign value to specific actions taken in support of a customer’s requests.

Hello,What are some IFS Academy courses that are beneficial to take for someone that is looking to get into IFS development/maintenance? I would ideally like to start using the IFS Developer Studio but I’m not 100% sure which courses are worth the price tag that can provide a basic tutorial to help build a skillset out.Thanks,Bryan