Forum FAQs & Help

How to Report Inappropriate Content to a ModeratorIf you come across a topic, content or comment that you believe should be reported, please follow these steps:Click on the three dots at the bottom right of the post. Select "Report" from the dropdown menu. An external link was removed to protect your privacy. When to Report a Topic or Comment:Spam Advertisement Soliciting Harassment Private information (e.g., email address, phone number) Any other content that violates our An external link was removed to protect your privacy.If you're unsure whether a topic or comment should be reported, please report it anyway. A Moderator will review your report as soon as possible and take appropriate action if necessary.Thank you for helping us maintain a safe and respectful community.Best regards,The Community Team

310

5 months ago

IFS CommunitySidekick (Employee)

published in Forum FAQs & Help

The 'Best Answer' Feature: Benefits, Functionality

At IFS, we are committed to fostering an environment where knowledge is easily accessible and shared effectively. One of the key features that aid this mission in our IFS Community is the 'Best Answer' feature. Understanding how this feature works and its benefits can greatly enhance your experience within the community.What is the 'Best Answer' Feature?The 'Best Answer' feature is designed to highlight the most useful response in a discussion thread, allowing users to quickly identify the solution to a query. When a response is marked as the 'Best Answer,' it gets prominently displayed, making it more visible to all community members. This feature ensures that valuable insights and solutions don't get lost in the multitude of posts.Benefits of the 'Best Answer' FeatureQuick Resolution: Users can swiftly find the most relevant solution without having to read through all the responses in a thread. This saves time and increases productivity. Enhanced Clarity: Highlighted best answers pro

2840

5 months ago

Grzegorz ByrskiSidekick (Employee)

published in Forum FAQs & Help

Keep using your IFS Community account when changing companies - Email Update

Transitioning to a new company? No need for concern.Carry your IFS Community profile, along with all your hard-earned badges, to your next adventure. Simply send a message to community@ifs.com with your updated email address, and we'll promptly apply it to your account.There's no requirement to start a new account; however, feel free to refresh your profile picture and enrich your 'About Me' section whenever you wish. 😊Follow the following link to find out more on how to update “My Profile’ section. - How to update my Community profile

2490

5 months ago

Grzegorz ByrskiSidekick (Employee)

published in Forum FAQs & Help

How to Update "My Profile"

Discover how to refresh your IFS Community profile with ease.Please make sure you are signed in to IFS CommunityClick on your avatar Click on My profile Click on “Edit Profile” Edit “My Profile” fields.Forum Signature -This will appear at the bottom of your posts.Once you are happy with the edits, click Save changes. Please note if you wish to update your username and/or email address please contact us at community@ifs.com and we will gladly assist you.

480

5 months ago

KristenGastaldoSuperhero

posted in Forum FAQs & Help

Introduce Yourself

Hello Community! Let’s all get to know each other. Reply below with these details: Who are you?What’s your industry and profession?What IFS products are you using? How long have you been using them?Where are you located?And a fun fact: You can share your favorite vacation spot, favorite book, place on your bucket list, picture of your pet, etc. Anything you’d like to share!

328652

11 months ago

KristenGastaldoSuperhero

published in Forum FAQs & Help

Getting Started in the IFS Community for Customers

New to the community? Check out this presentation on how to join, create new topics, and get involved. This presentation is specifically for our customers and mentions areas of content that are not available to the general community, but restricted to customers (but may be available to partners and employees as well). Please ask any questions you might have in the comments section. If you have any issues, please email community@ifs.com.

146911

1 year ago

KristenGastaldoSuperhero

published in Forum FAQs & Help

Working from Home Tip: How to Improve Your Community On Screen Experience

It could be that some people, working from home, does not have a big nice screen, and especially not multiple screens as some have at work. Some are surely working on their laptops. Something that is important then is “screen real estate.” Here is how to remove “cruft” on the screen, and how to enable full-screen mode. Enable full-screen mode by pressing F11. By default, the menu bar is hidden (which is good if you have little room on the screen). Press and release the Alt key to show it. Keep the IFS navigator hidden, and use the shortcut panel instead. Learn the keyboard shortcut Shift+Ctrl+F to show and focus the navigator filter. (press Escape to close it again) Show and hide the Attachments section using Ctrl+2 (the other context panels can be opened and closed using the numbers 1 and up.) In general, learn the standard keyboard shortcuts. If you are using a laptop, perhaps you have now mouse and are using the trackpad and the keyboard might be a more efficient alternative. Some f

9721

4 years ago

IFS CommunitySidekick (Employee)

published in Forum FAQs & Help

How to: Attach images and videos to your post

This article describes how you can add images and videos to your post. Upload imagesYou can upload images from your pc to your post by clicking on the small photo icon in the text editor: All common file formats for images are supported (.png, .jpg, .gif)After a successful upload, you can either leave the image in the attachment, or you can choose to embed it into your post. To do so, simply enter it at the part of the post where you would like to have the image embedded. Embed videosAdding videos to your post can be done by clicking on the 3 dots in the top right corner, from there please select “Embeded media” You can add videos from Youtube, Vimeo and Dailymotion.Note: Please paste the original video url, not e.g. the url for embedding videos.Regards,The Community Team

9153

5 years ago

Himantha YasawardanaDo Gooder (Employee)

published in Forum FAQs & Help

What is an IFS Hero?Tutorial

What is a Hero?Let’s start with what a hero is - someone who is admired for their achievements, noble qualities, and courage. Ultimately, we see them as someone who helps others. So, what is an IFS Hero?An IFS Hero is someone who helps the community. They’re members of our community who offer advice, help with solutions, and share their knowledge and expertise. They make this community a resource; a place to come when you need help. How do you become a Hero?Joining the community gets you started. Welcoming others, asking questions, and participating in conversations gets you closer. Offering advice, answering questions, and having others notice and recongize your contributions gets you to hero status. But that’s not the end of it - afterall, there are SuperHeros …

23243

5 years ago

IFS CommunitySidekick (Employee)

published in Forum FAQs & Help

How to: Edit your own post

If you made a mistake while writing your post, or if you simply want to add more information, then you can do this by following these steps:Please go to the post which you would like to change. Hover your mouse over the three dots on the right bottom corner, and click on "Edit":Note: When you are new to the community, the time in which you can edit a post is limited to 60 minutes. Users with a higher rank have no limit for editing their posts. Should there be private information in your post which you would like to see removed, please report the topic to a Moderator. How to report inappropriate contentRegards,the Community Team

6473

5 years ago

KristenGastaldoSuperhero

published in Forum FAQs & Help

IFS Community Guidelines

Thank you for joining the IFS community! You're on your way to becoming a hero.Our MissionWe’ve created this site so that our users, partners, and customers can interact with our team and with each other - to exchange tips and ideas, and collaborate on techniques related to our products and services. The community is open to everyone, so we’ve created guidelines to make sure it stays beneficial to all.These guidelines are to clarify what we do and don't allow in our community. If you see a topic that appears to break the rules, please report it.In general, anything unlawful, libelous, defamatory, obscene, profane, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable or injurious to third parties will be removed.Be respectful and constructive.We're a very diverse group so you're going to see a variety of experience and knowledge. Remember to be respectful and constructive with your commun

14130

5 years ago

IFS CommunitySidekick (Employee)

published in Forum FAQs & Help

How to: Unsubscribe from topics and subforums

You've probably noticed that you receive an email-notification when someone replies in a topic which you have started / been active in. This is a tutorial to explain how to turn off these notifications.General settings for notificationsYou receive notifications of topics or subforums which you have selected as Favorites. Topics you have started are set as Favorites by default, but you can change this in the settings on your Profile page, found here:Note: This will not unsubscribe you when you have subscribed to an entire subforum. Should you receive notifications for new topics in a specific subforum, then you will have to visit this subforum and click on "unsubscribe" in the top right corner in the subforum overview.Unsubscribe to specific topicsYou can also do this for an individual topic by clicking the Subscribe button at the bottom of the post. It stays grey to indicate that you're not subscribed to that topic:Should you have any further questions then please don't hesitate with a

7850

5 years ago

IFS CommunitySidekick (Employee)

published in Forum FAQs & Help

How to: change your profile settings

This article will show you how to find and edit your profile settings on our community. You can find the Settings page here.On this page, you can change the several settings, like what you would like displayed and when you’d like email notifications, etc:Note: If you want to change your subscriptions, please visit our dedicated tutorial for this here.Should there be any questions or issues, please let us know!Regards,the Community Team

8810

5 years ago

IFS CommunitySidekick (Employee)

published in Forum FAQs & Help

How to: start a new topic

This article will show you how to start a new topic on our community.Note: Please use the search function on the main page first to see if your question is being discussed in an already existing topic.Finding the right place for your topicFirst, you will have to select the correct category your question is related to.Once you are in the right Category and Board, you can simply click on "Create topic" next to your profile picture: Choose if your topic is a question or a conversationDecide if your topic is a question or a conversation. A conversation is a normal discussion topic. If you make your topic a question, you can mark a reply from another user as the best answer. This will help other users who are having the same question to find the solution quicker. For more details regarding “Best answer” please refer to the article - The 'Best Answer' Feature: Benefits, FunctionalityCreate a titleNow you will have to define a title for your topic - choose a title which is short but descripti

21360

5 years ago

IFS CommunitySidekick (Employee)

published in Forum FAQs & Help

New to our Community?

Hi and welcome to our Help Center! :)Here are five tips to help you get started: 1. Complete your profileEverybody likes to know who they are speaking with. By completing your profile, you let other users know more about you and your experience, so they’re better able to answer your questions.In order to complete your profile information, select "My Profile" from the avatar menu There you can add:A profile picture (you can add a picture of you or what you like) A signature (a sentence which will be displayed at the bottom of all of your posts) The country and the city where you workFor more detailed instruction please refer to this article: How to Update "My Profile"2. Don't be afraid to ask questionsSometimes forums can be a bit intimidating and new users may be afraid to start a discussion or post a new question Don’t be! The community is here to help you - and more than likely, someone else has the same question you do. Should a reply to you (or one in an already existing discussio

17380

5 years ago

wrprabashHero (Partner)

asked in Forum FAQs & Help

How to move a Question raised from one Area to another

Hello Experts, Is there a way to move a post i added accidently in FSM group to Service Touchapp (MWO) group ?Also is there a way to delete a question added (at least when no one answered yet) ?Thank you,Roshan

5 days ago

ChrisEdgingtonDo Gooder (Customer)

asked in Forum FAQs & Help

How to create new topics / questions?

I have another account that I created using another email address. On that account, when I try to create a new topic or question here in the forum, I get an error that says I don’t have permission for that category. Is there something special that has to be done to my account in order for me to have rights to post? This account I’m posting from is representing an IFS customer - so maybe it has more rights by default - and non-customers are not allowed to post?

11 days ago

gboyle_03Do Gooder (Customer)

asked in Forum FAQs & Help

Integration of Power BI into IFS Cloud

Hi everyone, I am experiencing some issues integrating Power BI into the IFS Cloud, I am new to using IFS and Power BI so any insight would be much appreciated.I am hoping to understand if the issues that I raise are either based within IFS or Power BI.Below, I will add images to show my process and where potential issues are coming from. [Image 1] - Inputting the URL.Have I correctly inputted the URL with the additional suffix? [Image 2] - Sign in button.Should this page come up if I am already signed into Power BI?[Image 3] - Window pops up and immediately disappears.This occurs after pressing the sign in button.What should be shown on the window? Should it be an authenticator window? Would this issue be based in IFS or Power BI?[Image 4] - Option to open within a new tab or sign in again. Why am I being asked to sign in again, if I am already signed into Power BI? [Image 5] - The result of clicking on either link. Refreshing the page has no impact, still comes up with ‘page not foun

120

13 days ago

bhraauSidekick (Employee)

asked in Forum FAQs & Help

"Restore Archived Data" functionality in IFS Cloud

"Restore Archived Data" functionality in IFS Cloud Has anyone managed to restore archived data in IFS Cloud ? It is not working in 24R1 for me even when there are Archived Data in the same IFS Database.

13 days ago

joostartsDo Gooder (Customer)

asked in Forum FAQs & Help

Copy lobby page

I created a lobby page in a lower environment, but when I use the export ‘full format page’ and import that file in another environment, this gives issues. Not all data sources are copied and links are lost in the data elements. Anybody having the same issue?

331

1 month ago

ahmad134Do Gooder (Partner)

asked in Forum FAQs & Help

IFS Cloud - time out waiting for the condition

Hello IFS Community,I am facing an issue during a fresh installation of IFS Cloud where I encounter the error "timeout waiting for the condition." We are currently installing it on a Nutanix server. Do you have any suggestions regarding this error? Thank you.

272

1 month ago

mwmalplDo Gooder (Customer)

asked in Forum FAQs & Help

IFS Cloud search with variable

Hi,in IFS 10 we could search in advanced searches with variables like (‘&enter_variable’).How is the syntax in IFS cloud? Couldn’t find something in Technical Documentation for IFS Cloud.Thank you. Regards, Alexandra

160

1 month ago

Fatih YILDIRIM GumabsDo Gooder (Customer)

asked in Forum FAQs & Help

Report Rule - Trying to get the customer id and print the correct label

Hello, I am trying to create a new report rule that helps me to print the only handling unit layout that was created for the specific layout. I have created the rule like this: Expression 1 : I have tried both APTR and ‘APTR’ for the Expression 2. Only one part number is going to be related for only one specific customer. That’s why i have referenced sales part cross reference. And also part nos are same with the catalo nosThis label should have been printed on the shop order handling unit structure , before packing. When i print this label from the shop order , i am waiting from that system that i chooses the correct layout for me. But it still chooses the labels according to the report definition sequence. I want the system to choose the label i have defined on the action of the report rule.

713

1 month ago

mhmtyyDo Gooder (Customer)

asked in Forum FAQs & Help

Pdf report queue issue

Hello All,We have a reporting problem on IFS Cloud 23R1When we want to get PDF report, it sends to queue most of time. and we are waiting minutes to get the report.When we restart the App Server, it's working as well but after a few hours it happens againI guess thereDo u have any idea to solve it

274

1 month ago

JannetteCHero (Customer)

asked in Forum FAQs & Help

Prompted for login information each time I run a quick report with Crystal Reports ?

I have created a crystal report which uses an IAL, however when I run it via a quick report it is prompting for login details. When I supply the password I am getting the following: How do I resolve this please.

150

1 month ago

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