Forum FAQs & Help

IFS Cloud 24 R2 on IFS Cloud services. A customer are currently using SSO with Multi-Factor Authentication, and when IFS Support needs to assist with debugging in their environment, dedicated accounts must be created. This process is taking significant time, causing delays and frustration. The project is now in a critical phase, and any delays in addressing support cases could jeopardize the planned Go Live.Could you please advise how Unified Support typically handles this situation with other SSO customers, and if there are alternative secure approaches we can propose? i’m not community post below is relevant as it 5 years old and pre IFS Cloud 

Hi everyone,We are currently reviewing the transition from IFS Applications 10 to Aurena and would like to know if there are any official IFS materials or documentation that detail the UI changes between the two.For example:•    In App 10, the Project Navigator window was used for project-related work.•    In Aurena, this seems to have been replaced by the Project Definition window.We have already checked the release notes spreadsheet but could not find specific references to this change. Similarly, we were unable to locate a comprehensive document that outlines the overall UI transition or mapping from App 10 to Aurena.Could anyone confirm if such documentation exists, or share guidance on where we can find resources that highlight these changes?Thank you in advance for your support.

Hello everyone,Using Conditions or functions, I wonder if you can remove the duplicate of the same named fields in a report ;Let’s say in the delivery note report, I have :Product A - 100 qty - 50kg (weight) Product A - 50 qty - 20kg (weight) Product B - 100 qty - 50kg (weight) I want it to appear like this :Product A  - 100 qty - 50kg (weight)                     - 50 qty   - 20kg (weight) Product B - 100qty  - 50kg (weight) Is there a way to do it ? i can’t find the conditions or code to set it up.Regards     

I’m trying to set up a testpoint/parameter and don’t know what value type to assign to it. Please can someone explain the differences between them?

Hi everyone,I’m just trying to learning Report Studio and Im trying to create barcode. In 24r2 documentatiton, on the barcode page, it says you can simply drag and drop barcode element and bind data from field list to see barcode. However, I can't see the barcode icon in the toolbox.Barcodes - Technical Documentation For IFS Cloud Also in toolbox page in documentation, barcode icon cant be seen. Toolbox - Technical Documentation For IFS Cloud How can I see barcode icon from my toolbox?Thanks. 

Server error messages:fbe56f9c-b74a-4b11-b859-4405d753d800Ifs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndSystemException: Unexpected error while calling server method AccessPlsql/Invoke ---> Ifs.Fnd.FndServerFaultException: ORA-06550: line 7, column 36:PLS-00302: component 'WRITE_DESCRIPTION_SERVICE__' must be declaredFailed executing statement (ORA-06550: line 7, column 36:PLS-00302: component 'WRITE_DESCRIPTION_SERVICE__' must be declaredORA-06550: line 7, column 7:PL/SQL: Statement ignored) in Ifs.Fnd.AccessProvider.FndConnection.ParseErrorHeader(FndBuffer buffer, FndManualDecisionCollection decisions) in Ifs.Fnd.AccessProvider.FndConnection.UnMarshalResponseHeader(Stream responseStream, FndManualDecisionCollection decisions) in Ifs.Fnd.AccessProvider.FndConnection.HandleHttpSuccessResult(HttpWebResponse result, FndManualDecisionCollection decisions, String operation, FndBodyType responseBodyType, Object responseBody

The title says it all.. I am using VBA to query the IFS database and once I get my results back, I want to close the connection. How can I do that? The obvious/usual methods (my_conn.Close / my_conn.Dispose) do not seem to work.. Function QueryIFS(query As String, Optional silent As Boolean = False) As FndDataTable Dim conn_uni As FndConnection Dim oCmd_uni As FndPLSQLSelectCommand Set conn_uni = New FndConnection conn_uni.ConnectionString = <redacted> conn_uni.CatchExceptions = silent conn_uni.Locale = "en-US" conn_uni.setcredentials <redacted>, <redacted> Set oCmd_uni = New FndPLSQLSelectCommand Set oCmd_uni.connection = conn_uni conn_uni.CommandText = query Set QueryIFS = conn_uni.ExecuteReader() 'NOW WHAT ? HOW DO I CLOSE conn_uni ? Set conn_uni= Nothing 'this just releases the memoryEnd Function 

Hi,Some user have problem to log in to Excel add in. It used to work but they started to get problem. When they click on Login, (Se the picture below) then it supposed to open up the web window to go to IFS Cloud log in start page but nothing happend. We have tried to clean the cashe and unistall/deleate but no help. Maby problem with pop up windows problem? Does someone could advise us what we can do more? 

Hoping someone can give some help or advice.I am just starting on the IFS Cloud journey and Workflows seems to be a big part, I have done the IFS Academy training but the exercises done do not help with me with my current scenario. In Apps 10 this was achieved by a custom event which checked the new and old variables and then wrote some details to a history file (custom entity) when a subcontract status changed.  I am struggling to  get this off the ground.  

Hi, To access the build place we need to have a code on microsoft authenticator app. How can I add an ifs account to the application? ThanksFabrice

Hello,I want to register the sender email as an Azure App. This is because Microsoft will discontinue their support for basic authentication for client submission(SMTP Auth). Do we have any documentation for this. Currently we have Azure AD configured under IAM Provider but “Senders” are configured under basic auth. But “Mail Sender” is configured in basic authentication. Please guide what needs to be done. Thanks,Mani

 Is there a way to change/edit the filters on the Event Search in assystWEB?I know we can use affected_user_name:"Joe Bloggs" to find all associated tickets to that user, but it would be good to just be able to type their name in with fields specifically for affected user, summary etc. When using the search, it tends to be a case of sifting through each ticket individually to find the one you’re looking for. This is a pain when someone pops in without a ticket number.  

IFS Applications 9.According to the documentation, the Broadcast Message Service checks for active messages every hour. Please advise on how to modify this parameter. The service needs to run a check every 15 minutes.We found where to change this only for the IFS Web Client However, we can't find how to change this parameter for IFS Enterprise Explorer.Any advice would be appreciated.  

In Page Designer, Fieldranking is supposed to set the order of columns in the list element. When I do this on Business Opportunities, it doesn’t seem to work. We Go-Live in October and setting a column order for heavily trafficked pages is something we want to do to help our computer illiterate sales people.Looking for instructions on this page designer feature.Thanks.

The report shows an error after I click the preview button multiple times in succession(If the clicks are not consecutive, no error occurs.), but it returns to normal after some time passes. How to check and fix the issue.  

I have manually reserved an inventory part & quantity in “Inventory requisition” where the supply code = Inventory Order & the status is now showing as “Reserved”. Q- How do you unreserve the Inventory & quantity so the status is changed back to either “planned or released”?

Hello I want to automate the ProjectForecast and create BPA wich set the project as reviewedI do not understand what is missing, Any Idea ? 

Read in few other forums that report designer will be replaced by Report Studio. Is that true and is there any time frame on it?

Hi,The following code works in the database when run.select        COH.DATE_ENTERED,       COH.ORDER_NO,       COH.ORDER_ID,       COH.CONTRACT,       COH.CUSTOMER_NO,       COH.CUST_REF,       COH.C_DEPOT,       COH.STATE,       COA.addr_1,       COA.addr_2,       COA.addr_3,       COA.addr_4,       COA.addr_5,       COA.addr_6,       COA.address1,       COA.address2,       COA.address3,       COA.address4,       COA.address5,       COA.address6,       COA.zip_code,       COA.city,       COA.state,       COA.county from ifsapp.CUSTOMER_ORDER COH left join ifsapp.CUST_ORD_ADDRESS_2_UIV COAon COA.order_no = COH.ORDER_NOwhere to_date(COH.DATE_ENTERED,'dd/mm/yy') between to_date('&DATE_FROM', 'dd/mm/yy') and to_date('&DATE_TO', 'dd/mm/yy') and COH.ORDER_NO like 'H%'and COH.CONTRACT like '%' || upper('&SITE') || '%' However, when running the code in a quick report. I receive the following error:   

HiI’m trying to create an event action that send an Application Message butwhat vakue should we put in the parameter Connector  and in the Address Data ?I tried FTP, SENDER_FTP1 regards

We have following requirement as response for REST request We tried following sample development to get the response in required format. But we get following error. We tried in the in IFS cloud and it works fine. Is this limitation in Apps10? Any alternative way of getting this done in Apps10?   

We are currently on 22r2 and planning to go live on 24r2. In 22r2 when we trying to preview a report we can only see a limited no of Date/Number Formatting but in 24r2 we can see a lot. I have found in new system it is fetched from Report Locale window. Is there a way to set these records active/inactive?   

Hello,I'm having problems with preventive maintenance on the IFS APP10. I would like to put preventive maintenance on the IFS but I don't understand how the information passes from one stage to another. When I create a MP action with the necessary information, I don't see any transformation into a BT on the day of the intervention or any alert telling me that there is preventive maintenance to be done.Does anyone have a document, diagram or anything showing the flow and path taken by preventive maintenance (MP action, programmes, etc.)?Thank you very much,Luken 

Hi all,I am wanting to call a DVLA api to get some vehicle information, can someone advise on the best way to do this please.  Using Apps10 update 24

 Hi everyone,I’m just trying to learning Report Studio and Im trying to create and bind table. When Im try to bind the table and preview, I only see the first row of the table. I cant see the other rows.I dragged and dropped translated text and field list labels into to report. And this is what I see. What should I do to see all the rows in the table? Thanks.