Forum FAQs & Help

Currently, when an email is received, the format of the contact's name is as shown in the screenshot below -   The original format in the received email, as seen in the above screenshot, is lastname,firstname.   Panel creates the contact in the same name format - Is it possible for the name to be automatically formatted as FirstName.LastName in the panel without requiring the user to manually edit the first/last names in the panel? So that when they create a customer contact via the panel, the name format is correct.

Hi all,Good day...IFS cloud 22R2 has almost 14 IFS syntax function for user to find various data.(Annenx X)Can anyone help to show various example on how to use IFS Syntax Function in Annnex A to retrive data header in Annex B ? Annex A Sample Syntax Function:=/!=/>=>/<=/<=/</../`/!`/%/!%/<>/!<>/;Annex B Sample Data Header:Date, Year, Period,Amount,Cost Centre, Project, Assets, Project Details,User ID  Best regardsAby  

Just a heads up post for all to acknowledge that the Community Solution Area discussions, the topics, the individual posts,  the personal details of members and message histories and many documents are all viewable in public internet without the need to log in. Logging in gives you the possibility to post and have access to some additional content.The ones seeking ways for cyber attacks, the competitors, the sellers all can have valuable content from here.Especially important to acknowledge this when sharing certain details about yourself and the companies you work with. They are open for all to see.My expectation would be that all the content would require a log in and the registration woul have a saparate verification to identify and prevent fake identities and accounts. Of course the openness has advantages too and several big players like Microsoft and Oracle have similar open communities too where yu can read without a registration or login. There is also s

Has anyone worked with cloud computing consultants recently? What criteria did you use to select them, and were you satisfied with the services they provided for your cloud migration or optimization project . Cloud Computing Consultants are seasoned experts who play a pivotal role in guiding organizations through the complexities of cloud technology. With their extensive knowledge of cloud platforms, these consultants help businesses make informed decisions, optimize resources, and enhance security. They specialize in areas such as cloud strategy development, cost management, and compliance. The invaluable support and insights provided by cloud computing consultants empower businesses to harness the full potential of the cloud, enabling them to stay competitive, agile, and secure in today's digital landscape."

Hi, I am trying to find a screen on IFS that will show me which documents (attachments) are not checked in or not approved/released. Is there a screen to show properties of all attachments to IFS? Or all attachments on customer orders etc? Thanks

I am trying to provide access to our users to be able to select the List… button in the Create Count Report screen. As of now it shows as greyed out when the cursor is inside the Warehouse field. How might I be able to grant permission for this button to be used? I can’t seem to locate it in the Presentation Objects by Component tab for the permission set I am trying to grant it to. I am not sure how to find what the name might even be to search for it. Photo included below with the button highlighted.Thanks in advance!

Hi,Can anyone tell me what a Weblogic license is? We have been running IFS APP 10 for three years and haven’t heard aboute it before. 

Success Units (SUNs) are a unit of measure based on level of effort, and not hours, that allows IFS to assign value to specific actions taken in support of a customer’s requests.

Hello,What are some IFS Academy courses that are beneficial to take for someone that is looking to get into IFS development/maintenance? I would ideally like to start using the IFS Developer Studio but I’m not 100% sure which courses are worth the price tag that can provide a basic tutorial to help build a skillset out.Thanks,Bryan

Hello IFS User Community,I am a member of an IFS Implementation project team, located in the UK, currently gearing up for our UK go-live.Following the UK go-live, the implementation project team then move onwards to our global IFS roll-out, implementing IFS across my organisation, with next step being IFS implementation across Australia and Singapore.In preparation for the implementation of IFS in the APAC region, are there any APAC-based IFS users on this User Community ? My intent of this question is simply to extend my working knowledge of global companies / organisations currently using IFS (outside of my current, albeit limited, knowledge of the UK IFS user base).Very many thanks in advance.

How to find IFS application 2003 Supported Platforms.

I wanted to update the Case Priority in the LCS Portal and im unable to do it, I have used the old LCS Portal and updated the case priorities and im unable to do it in the new portal.

Hi, I’m working on a facet of a large scale project to improve education materials.I’m exploring how an in-product help panel could be beneficial. I’m looking to understand expectation. If you’d like to provide feedback, please use this questionnaire. There are only 5 questions (2 required) and shouldn’t take much more than 5 minutes. Thanks. https://forms.office.com/r/TEuEtQd1Lb

How can I delete messages in my list of private messages?

There is an option to view my topics that are Solved. How is a topic set as solved?

Could you provide a definition of what IFS functions/areas are covered in which subforums? I’m not always sure which sub-forum to post my questions in. thanks

I’m trying to use support.ifsworld.com but want to use the Help functionality in order to understand how to update cases. But, if I press any of the Help options I get the following error message. Are there any instructions for how to use the support site?This site can’t be reachedCheck if there is a typo in dse1lcsas3.corpnet.ifsworld.com. If spelling is correct, try running windows network Diagnostics.DNS_PROBE_FINISHED_NXDOMAIN

Like many of us, I spend a bit of time at the end of the year reflecting on all that we’ve been able to accomplish. 2021 has been a year not without challenges - for many of us both professionally and personally. I hope that you’ve all had a year of good health with personal and professional accomplishments.The community has continued to grow this year, due to your steadfast contributions and company. This year we had: All these metrics represent individuals; people who have contributed - asking, reading, responding, and collaborating. We’d like to recognize a few of these people, as our: 

I have noticed that IFS10 documentation which was available in https://docs.ifs.com/techdocs/ is news removed.  As a consequence,  the links pointed to IFS10 technical documentation in forum questions are no longer working and forum members won’t have a common documentation to refer.Hope forum moderators will act on this.

Calling all IFS Customers and Partners:Within IFS RnD we are reviewing our User Education material offering with the goal of improving on usability and align it more to your needs. Therefor we would like to give you the opportunity to let us know what areas you feel we should improve upon and how you feel we should do this.If you are interested in letting us hear your voice and helping us improving on this, please send an email to: Linda Smit and mention “User Education” in the title.Thanks in advance for responding,Linda Smit,Principle User Education Specialist, Product ExperienceIFS Research and Development

How can I subscribe to KBA

HiWhy do I get this message when trying to private message someone in the community?My post does not come close to containing 10000 characters in the form of text.ThanksAS

Hello,   For the attention of IFS customers:Do you have an increase in the quality of the support service by switching to Gold contract or to Platinium contract? Thanks for your reply !!Arnaud G.

I see points listed on the leaderboard. How do you earn points?

Hi,This is about the way we use this community portal. I would like to filter answered questions, to review only open topics - and could not find a way to do it. Is there any way? What do you think - if it is not possible now - would it be useful?