Forum FAQs & Help

Hi,I am having an issue when adding a Global Command using Page Designer for an overview (table) window in IFS Cloud. (24R2)When I add the command to the header section, it still requires me to select a record for the command button to be enabled.My goal is to have the command button visible and enabled at all times, regardless of whether a record is selected or not. I also tried adding the command within command groups, but that didn’t work either.Has anyone managed to achieve this? Any guidance would be appreciated.    

Hello, I have a custom menu which runs a crystal report via a quick report passing it a parameter.  Is it possible to do the same and add an extra step which will send an email to the user requesting the report.Thanks

Hi I have to upgrade IFS Application 10 to IFS Cloud when install completed . I found  all namespece status is pending . Please suggest how to check root cuase.Please see as attachment. Database convert from non-cdb to cdb and plugin pdb database. Run install.tem for change to upgrade version.

Hi everyone, I am experiencing some issues integrating Power BI into the IFS Cloud, I am new to using IFS and Power BI so any insight would be much appreciated.I am hoping to understand if the issues that I raise are either based within IFS or Power BI.Below, I will add images to show my process and where potential issues are coming from. [Image 1] - Inputting the URL.Have I correctly inputted the URL with the additional suffix? [Image 2] - Sign in button.Should this page come up if I am already signed into Power BI?

After I batch create users, I would like to find a way to mass update those user’s email. Does anyone have a suggestion or know how that can be done?

I cannot respond to most of the thread on the forums :(  I used to be able to respond to any community post but I don’t see that option anymore 

Hi IFS TeamI was thinking, say, when someone searches through the IFS Community, can the KBs also show up? I am referring to the search results in this link. Knowledge Base - Service CenterIt would be great if you can make them linked. At least for known errors, it would help us, customers, that a fix is planned in a SU for a future version. Thanks,Asela 

I would like to create a quick report that allows multiple WO_NO entries.Unfortunately, I get the error message‘You may only specify a single value for the Report Parameter: Work_Or’.I have tried thousands of variations, but nothing works.However, the condition ….AND woco.wo_no in (54046, 54037) works.

We have identified a performance issue for a customer, FACT_PROJECT_CONN_DET is taken 3 + hours to do internal IFS data mart refresh. The Refresh for FACT_PROJECT_CONN_DET is taking 3+ hours to run on each refresh. They have set a separate refresh category to run this overnight, but as they informed it is now impacting their month end process as they cannot run data mart jobs in parallel. With the timely manner performance issue got worse up to 9+ hours with the growing data load of 7+ million in the environment.Note:Highest time-consuming SQL query running when refresh data mart for FACT_PROJECT_CONN_DET.INSERT INTO PROJECT_CONN_DET_MVTSELECT * FROM ( SELECT F.*FROM PROJECT_CONN_DET_MVS FWHERE ((F.PROJECT_ID) IN (SELECT P1.PROJECT_ID FROM T1512369F9074D569E0635904F_TAB P1))OR ((F.ACTIVITY_SEQ_KEY) IN(SELECT A1.ACTIVITY_SEQ FROM S1512369F905BD569E0635904F_TAB A1))OR ((F.ACTIVITY_SEQ_KEY,

HiI’m looking for an API to create an outbound sync application message in IFSCloud..it is the equivalent of the function Plsqlap_Server_API.Post_Outbound_Message 

Can I see my Community notifications in the Community itself? I currently get them in my emails, but the mails are cluttered already (yes there is a folder for Community). I have subscribed to some groups, so I get mails from them as well. I am sure this is common for most others as well.I can see a notification when there is a private message. Similarly, is there a way to see notifications i.e. mentions, replies, best answers inside the Community portal itself?  

Hi While trying to login with azure ad it is showing the below error, Can anyone guide me with this please? Regards,Mani

Hello Experts, Is there a way to move a post i added accidently in FSM group to Service Touchapp (MWO) group ?Also is there a way to delete a question added (at least when no one answered yet) ?Thank you,Roshan

I have another account that I created using another email address. On that account, when I try to create a new topic or question here in the forum, I get an error that says I don’t have permission for that category. Is there something special that has to be done to my account in order for me to have rights to post? This account I’m posting from is representing an IFS customer - so maybe it has more rights by default - and non-customers are not allowed to post?

I created a lobby page in a lower environment, but when I use the export ‘full format page’ and import that file in another environment, this gives issues. Not all data sources are copied and links are lost in the data elements. Anybody having the same issue?

 Hello IFS Community,I am facing an issue during a fresh installation of IFS Cloud where I encounter the error "timeout waiting for the condition." We are currently installing it on a Nutanix server. Do you have any suggestions regarding this error? Thank you.

Hi,in IFS 10 we could search in advanced searches with variables like (‘&enter_variable’).How is the syntax in IFS cloud? Couldn’t find something in Technical Documentation for IFS Cloud.Thank you. Regards, Alexandra  

Hello, I am trying to create a new report rule that helps me to print the only handling unit layout that was created for the specific layout.  I have created the rule like this:  Expression 1 :  I have tried both APTR and ‘APTR’  for the Expression 2. Only one part number is going to be related for only one specific customer. That’s why i have referenced sales part cross reference. And also part nos are same with the catalo nosThis label should have been printed on the shop order handling unit structure , before packing.

Hello All,We have a reporting problem on IFS Cloud 23R1When we want to get PDF report, it sends to queue most of time. and we are waiting minutes to get the report.When we restart the App Server, it's working as well but after a few hours it happens againI guess thereDo u have any idea to solve it

I have created a crystal report which uses an IAL, however when I run it via a quick report it is prompting for login details.  When I supply the password I am getting the following: How do I resolve this please.  

Hi All,I cannot see anything in my SCOPE TOOL login. Do you have any comments to rectify the issue?Best regards,Theja

Hi everybodySince yesterday at midday, all ours printings in direction of one specific printer stay systematically in Remote Waiting.Notice that :- the printer is a network printer and works perfectly (it's possible print from another application).- the printer agent has been restarted few times, and run.- PDF reports are correctly generated.- We remarked that the printer in default, stopped works after it was in error of printing, resulting of version change of the printer during the printing.Thank you in advance for your help. 

in custom screen we need to change the save location of attachment to outside folder or to cloud location instead of database,so all the attachments should go in separate folder on same server or on cloud location but doesn’t save in database. idea is that that attachments are of different sizea that consume space in DB we need to separate the location.it this possible?thanksyasir 

Hello,I hope this message finds you well.I am reaching out as I need assistance with the BASE SERVER DEV module. I have only one attempt remaining to validate this module, and I am encountering difficulties with the related knowledge.Attached are the five multiple-choice questions (QCM) I am struggling with. Any guidance or support you can provide would be greatly appreciated.Thank you in advance for your help!Best regards,

Hi, We have been working on several integration projects which involve either sending data from IFS or pushing data into IFS mainly through RESTful API’s. For some of our external systems calling into IFS I was thinking it would be good to check the status of our IFS instance before commencing with the operation. Is there a suitable IFS Rest API I can call which shows the status of our IFS instance? I would prefer doing this rather than calling something else to see if our IFS instance is operational.We are currently running IFS10. Many Thanks,Dan