Forum FAQs & Help

I cannot respond to most of the thread on the forums :(  I used to be able to respond to any community post but I don’t see that option anymore 

Hi IFS TeamI was thinking, say, when someone searches through the IFS Community, can the KBs also show up? I am referring to the search results in this link. Knowledge Base - Service CenterIt would be great if you can make them linked. At least for known errors, it would help us, customers, that a fix is planned in a SU for a future version. Thanks,Asela 

I would like to create a quick report that allows multiple WO_NO entries.Unfortunately, I get the error message‘You may only specify a single value for the Report Parameter: Work_Or’.I have tried thousands of variations, but nothing works.However, the condition ….AND woco.wo_no in (54046, 54037) works.

We have identified a performance issue for a customer, FACT_PROJECT_CONN_DET is taken 3 + hours to do internal IFS data mart refresh. The Refresh for FACT_PROJECT_CONN_DET is taking 3+ hours to run on each refresh. They have set a separate refresh category to run this overnight, but as they informed it is now impacting their month end process as they cannot run data mart jobs in parallel. With the timely manner performance issue got worse up to 9+ hours with the growing data load of 7+ million in the environment.Note:Highest time-consuming SQL query running when refresh data mart for FACT_PROJECT_CONN_DET.INSERT INTO PROJECT_CONN_DET_MVTSELECT * FROM ( SELECT F.*FROM PROJECT_CONN_DET_MVS FWHERE ((F.PROJECT_ID) IN (SELECT P1.PROJECT_ID FROM T1512369F9074D569E0635904F_TAB P1))OR ((F.ACTIVITY_SEQ_KEY) IN(SELECT A1.ACTIVITY_SEQ FROM S1512369F905BD569E0635904F_TAB A1))OR ((F.ACTIVITY_SEQ_KEY, F.OBJECT_TYPE_KEY, F.KEYREF1_KEY, F.KEYREF2_KEY,F.KEYREF3_KEY, F.KEYREF4_KEY, F.KEYREF5_KEY, F.KEYR

HiI’m looking for an API to create an outbound sync application message in IFSCloud..it is the equivalent of the function Plsqlap_Server_API.Post_Outbound_Message 

Can I see my Community notifications in the Community itself? I currently get them in my emails, but the mails are cluttered already (yes there is a folder for Community). I have subscribed to some groups, so I get mails from them as well. I am sure this is common for most others as well.I can see a notification when there is a private message. Similarly, is there a way to see notifications i.e. mentions, replies, best answers inside the Community portal itself?  

Hi While trying to login with azure ad it is showing the below error, Can anyone guide me with this please? Regards,Mani

Hello Experts, Is there a way to move a post i added accidently in FSM group to Service Touchapp (MWO) group ?Also is there a way to delete a question added (at least when no one answered yet) ?Thank you,Roshan

I have another account that I created using another email address. On that account, when I try to create a new topic or question here in the forum, I get an error that says I don’t have permission for that category. Is there something special that has to be done to my account in order for me to have rights to post? This account I’m posting from is representing an IFS customer - so maybe it has more rights by default - and non-customers are not allowed to post?

"Restore Archived Data" functionality in IFS  Cloud  Has anyone managed to restore archived data in IFS Cloud ?  It is not working in 24R1 for me even when there are Archived Data in the same IFS Database.

I created a lobby page in a lower environment, but when I use the export ‘full format page’ and import that file in another environment, this gives issues. Not all data sources are copied and links are lost in the data elements. Anybody having the same issue?

 Hello IFS Community,I am facing an issue during a fresh installation of IFS Cloud where I encounter the error "timeout waiting for the condition." We are currently installing it on a Nutanix server. Do you have any suggestions regarding this error? Thank you.

Hi,in IFS 10 we could search in advanced searches with variables like (‘&enter_variable’).How is the syntax in IFS cloud? Couldn’t find something in Technical Documentation for IFS Cloud.Thank you. Regards, Alexandra  

Hello, I am trying to create a new report rule that helps me to print the only handling unit layout that was created for the specific layout.  I have created the rule like this:  Expression 1 :  I have tried both APTR and ‘APTR’  for the Expression 2. Only one part number is going to be related for only one specific customer. That’s why i have referenced sales part cross reference. And also part nos are same with the catalo nosThis label should have been printed on the shop order handling unit structure , before packing. When i print this label from the shop order , i am waiting from that system that i chooses the correct layout for me.  But it still chooses the labels according to the report definition sequence.  I want the system to choose the label i have defined on the action of the report rule. 

Hello All,We have a reporting problem on IFS Cloud 23R1When we want to get PDF report, it sends to queue most of time. and we are waiting minutes to get the report.When we restart the App Server, it's working as well but after a few hours it happens againI guess thereDo u have any idea to solve it

I have created a crystal report which uses an IAL, however when I run it via a quick report it is prompting for login details.  When I supply the password I am getting the following: How do I resolve this please.  

Hi All,I cannot see anything in my SCOPE TOOL login. Do you have any comments to rectify the issue?Best regards,Theja

Hi everybodySince yesterday at midday, all ours printings in direction of one specific printer stay systematically in Remote Waiting.Notice that :- the printer is a network printer and works perfectly (it's possible print from another application).- the printer agent has been restarted few times, and run.- PDF reports are correctly generated.- We remarked that the printer in default, stopped works after it was in error of printing, resulting of version change of the printer during the printing.Thank you in advance for your help. 

in custom screen we need to change the save location of attachment to outside folder or to cloud location instead of database,so all the attachments should go in separate folder on same server or on cloud location but doesn’t save in database. idea is that that attachments are of different sizea that consume space in DB we need to separate the location.it this possible?thanksyasir 

Hello,I hope this message finds you well.I am reaching out as I need assistance with the BASE SERVER DEV module. I have only one attempt remaining to validate this module, and I am encountering difficulties with the related knowledge.Attached are the five multiple-choice questions (QCM) I am struggling with. Any guidance or support you can provide would be greatly appreciated.Thank you in advance for your help!Best regards, 

Hi, We have been working on several integration projects which involve either sending data from IFS or pushing data into IFS mainly through RESTful API’s. For some of our external systems calling into IFS I was thinking it would be good to check the status of our IFS instance before commencing with the operation. Is there a suitable IFS Rest API I can call which shows the status of our IFS instance? I would prefer doing this rather than calling something else to see if our IFS instance is operational.We are currently running IFS10. Many Thanks,Dan

Hi all,In IFS Cloud, it is possible to view all the NCR (Non-Conformance Report) information for end users without granting them access to all sites and companies by using specific configuration settings and  roles or any other options available ?Kindly let me know the solution.Immediate response is highly appreciated. Thanks.

Hi there, We are currently trying to gather data on turn around times for approvals within IFS across all object types.  This will be used for KPIs for administrative activities/tasks across the business. The challenge we are facing is that Apps 10 does not say when an approval route was started within the Approval Routing view.  Has anyone else overcome this challenge and if so, how did you do it?

Hi.  A correction invoice has been raised and posted but it is incorrect. I wan to create a correction invoice on the correction invoice to reveres it but it is not allowing me to.  I used to be able to do this.  Can anyone advise the easiest way to credit the correction invoice?TIATracey

Hello,I have a SVD group that would like to have a form prepopulated with specific options, or save it as a template, so when they make the request again they would only need to add the clients contact information. This would be for something they get on a regular basis and to save time submitting the request.Example: Site Support gets request from a client while they are supporting another client on site. When they return to their desk the would then open the “pre-filled form/template” add the user name and submit it with the “default” values. Thanks in advance for any comments and/or help.Craig