Forum FAQs & Help

 Is there a way to change/edit the filters on the Event Search in assystWEB?I know we can use affected_user_name:"Joe Bloggs" to find all associated tickets to that user, but it would be good to just be able to type their name in with fields specifically for affected user, summary etc. When using the search, it tends to be a case of sifting through each ticket individually to find the one you’re looking for. This is a pain when someone pops in without a ticket number.  

IFS Applications 9.According to the documentation, the Broadcast Message Service checks for active messages every hour. Please advise on how to modify this parameter. The service needs to run a check every 15 minutes.We found where to change this only for the IFS Web Client However, we can't find how to change this parameter for IFS Enterprise Explorer.Any advice would be appreciated.  

In Page Designer, Fieldranking is supposed to set the order of columns in the list element. When I do this on Business Opportunities, it doesn’t seem to work. We Go-Live in October and setting a column order for heavily trafficked pages is something we want to do to help our computer illiterate sales people.Looking for instructions on this page designer feature.Thanks.

I have manually reserved an inventory part & quantity in “Inventory requisition” where the supply code = Inventory Order & the status is now showing as “Reserved”. Q- How do you unreserve the Inventory & quantity so the status is changed back to either “planned or released”?

Hello I want to automate the ProjectForecast and create BPA wich set the project as reviewedI do not understand what is missing, Any Idea ? 

HiI’m trying to create an event action that send an Application Message butwhat vakue should we put in the parameter Connector  and in the Address Data ?I tried FTP, SENDER_FTP1 regards

We have following requirement as response for REST request We tried following sample development to get the response in required format. But we get following error. We tried in the in IFS cloud and it works fine. Is this limitation in Apps10? Any alternative way of getting this done in Apps10?  

We are currently on 22r2 and planning to go live on 24r2. In 22r2 when we trying to preview a report we can only see a limited no of Date/Number Formatting but in 24r2 we can see a lot. I have found in new system it is fetched from Report Locale window. Is there a way to set these records active/inactive?   

Hello,I'm having problems with preventive maintenance on the IFS APP10. I would like to put preventive maintenance on the IFS but I don't understand how the information passes from one stage to another. When I create a MP action with the necessary information, I don't see any transformation into a BT on the day of the intervention or any alert telling me that there is preventive maintenance to be done.Does anyone have a document, diagram or anything showing the flow and path taken by preventive maintenance (MP action, programmes, etc.)?Thank you very much,Luken 

Hi all,I am wanting to call a DVLA api to get some vehicle information, can someone advise on the best way to do this please.  Using Apps10 update 24

 Hi everyone,I’m just trying to learning Report Studio and Im trying to create and bind table. When Im try to bind the table and preview, I only see the first row of the table. I cant see the other rows.I dragged and dropped translated text and field list labels into to report. And this is what I see. What should I do to see all the rows in the table? Thanks.

Hi Everyone,Is is possible to IFS HR module to add an ½ day public holiday in Substitute schedule in Working hours schedule ? Thank you in advance.

Hi Everyone,Does anyone have an existing userguide in Aurena for managers explaining how to: Authorize a leave request? Approve a timesheet? Approve an expense sheet? Any documentation, guide, or screenshots would be very helpful.Thanks in advance!( an why not also a userguide for end user also)

I am receiving an error saying “unc paths are not supported. defaulting to windows directory”  when trying to install Application Server locally  using  IFS Developer studio. Could anyone guide me  how I can avoid that error. ? Thank you! 

Can anyone tell me if it’s possible to manually connect or peg an estimate to a business opportunity and even a certain business opportunity revision? 

We would like to be able to display messages (announcements) in assystNET based on Contact User Query Profiles like you can with FAQ’s. The current method of using CSGs to do this is too cumbersome and requires a level of complexity that is just too much to administer

AttributeError: 'NoneType' object has no attribute 'getServers'

Our customer has noticed that their P/N on our paperwork is incorrect. Looking for a way to correct in IFS APPS 10 but can’t find any way to amend the current Customer’s Part Number in the customer order or Sales Part Cross Reference screen.Is there a way to correct the typo without having to create a new Sales Part Cross Reference part? And if so will all the customer order lines need to be cancelled and reentered?Customer order has over 100 lines with the incorrect customer P/N.

Hi I have a couple of barcode printers (low volume) and I have successfully setup the IFSPrintAgentConfiguration to point to a single IFS Cloud environment by following the IFS Documentation https://docs.ifs.com/techdocs/24r2/070_remote_deploy/400_installation_options/005_operational_reporting/020_install_print_agents/.  I would now like to connect the same printers to another IFS Cloud Environment.   Has anyone done this.  Is it possible to use the same installation of the IFSPrintAgentConfiguration?  

Bonjour, Mon entreprise utilise l’IFS comme ERP. Je suis actuellement dans le service de la maintenance et j’aimerais savoir si parmi vous,  certain utilise le module maintenance de l’IFS dans votre entreprise afin qu’on puisse venir voir le fonctionnement. En attentes de vos réponses, Luken BARCOS

Dear Heroes,I want to create an Execute Online SQL type Event Action to a particular table. I want to fire the event when the Rowstate column value equals to “Cancelled or Returned” both. How should I give the Conditions.I gave this like below. But it’s not workingNEW:ROWSTATE = Cancelled;Returnedhow to do this???

i want the tool thank you

Hello everyone,I'm experiencing an issue using the JSch library to establish an SFTP connection with an OpenSSH server configured on Windows. The error returned is com.jcraft.jsch.SftpException: Bad message.Here are some details about my setup:SFTP Client: JSch version 0.1.54 SSH Server: OpenSSH for Windows version 9.5Complete error message: com.jcraft.jsch.SftpException: Bad messageInterestingly, I can successfully connect to the same OpenSSH server using GUI clients like FileZilla and WinSCP, but the issue arises specifically when attempting to connect from our middleware server using JSch. Has anyone else encountered this type of error or have any suggestions on specific configurations to check or modify on JSch or OpenSSH?Thank you in advance for your help and suggestions.

dear All,any help?I want to calculate 8 fields and display the total in another fields

Can we stored emails as documents in IFS cloud ?  like say xxxxx.msg or