Upgrades & Updates

Environment: IFS Cloud 25R1I am unable to remove or hide the new toggle button from the Assistants. There is no corresponding Assistant page available in Page Designer, so I am not sure how to control this element.Could any expert please guide me on how to achieve this?Problem description:In the Lead screen, under the Involved Parties tab → Contacts, when users click the “+” Add Contact button, the new toggle button appears. I need to hide or remove this toggle button from the page.Please refer to the attached screenshots for reference. looking for solution or any workaround method for the same. 

Hi All,I tried to request a release update from 25R1 to 25R2, but it failed.Has anyone encountered the same issue?Best regards,Feng  

Hi,In 25R2 , customers who use delivery continuity need to empty all cdbs and move code to relevant ddl/dml files to support online delivery.For customers who upgrade to 25R2 and dont use delivery continuity for now , can still do the same as above targeting future use of the feature and continue with offline installation? As per documentation this is possible as i understood?Best Regards,Wasana

Hi everyoneWe are upgrading Cloud from release 24R2 to 25R1. This is the first time we are upgrading to a new release with Modifications. We did 24R1 to24R2 with no mods previously.We have completed the first stage of the release process and run the Impact Analysis through the build place. We have  used the ‘Download Report’ option to get the various files generated as part of this process- excel, pdf, JSON and Source files.Should we now be using the update Analyzer tool to review the files generated from the Impact Analysis before we move on to the ‘Request the Release Update’ stage? The Tech docs are not clear on this: https://docs.ifs.com/techdocs/ale/020_lifecycle/080_release_update_studio/020_request_release_update/010_create_sales_quotation/If we should u

 Hello Community,We are currently running IFS Applications 10 with the following version details: Update: Update 14 Client Version: 10.14.21.0 Server Version: 10.14.8.0 We are planning our next maintenance window and need to confirm if there have been any new major Updates released for IFS Applications 10 after Update 14.Could someone please confirm: What is the current, latest official Update released for IFS Applications 10? (e.g., Update 20, Update 21, etc.) If possible, what are the corresponding Client and Server version numbers for this latest Update? Any guidance or links to the official IFS documentation (such as the F1 documentation or Support portal information) would be greatly appreciated.Thank you

Hello, We have updated from IFS 24.R1 to 25.R1 and as many times before we face multiple changes in API’s and Views. Im just interested if there is any recommendation how to work with this? If this still is the recommended way and we still want to improve our processes, I dont really now how we should keep being evergreen. Standard lobbys are of course good but never satisfies my colleagues. For example we have created a lobby based on view purchase_receipt_stat_uiv. And if we look at removed fields from this view there is a lot. Some of them are used in our lobbys that now of course stopped to work and there are pretty much job to recreate it and find usable values from other views. Regards,Johan Magnusson Removed fields in mentioned viewv1 ACTIVITY_SEQ ADDITIONAL_COST_AMOUNT ADDR_NO

I’d like to get an official statement from IFS when the Query Flags and Default Values functionalities for Quick Reports become available in IFS Cloud. Since these functionalities are part of the official Technical Documentation for Cloud – saying they are currently unavailable – I suppose that sooner or later they will be (re)implemented in Cloud as well.Quick Reports - Technical Documentation for IFS Cloud - We have a bunch of Quick Reports in Apps 10 with query flags and default values included, and the usage of these functions (specially the multi-selection and LoV options) save a lot of working time for our users every day, so we’d like to use these in Cloud too as soon as possible.

Hiwhen will the sizing guide for 25R2 be released please? thanksGary 

Hello,We recently updated our internal IFS Cloud solution from 21R1 to 22R1. After applying the update in all our use place environments, we have noticed that some of the existing page configurations are set to Baseline Status = "Behind".   When we go inside the Application Configuration Package for these configurations, we noticed that all these configurations are not synced. As per the IFS documentation, we should click on "Publish” button to get these configurations synced, but clicking on the "Publish” button does not change anything.  Does anyone know how to get these configurations back to “Up-to-date” state? Thanks in advance, Ashan De Co

Hi,We’re planning to install IFS Cloud using the air-gapped deployment method for security reasons. We’ve been waiting for the air-gapped option to be released which it was in 22R1. However, there is very little information or technical documents describing the process. Where can we find the installation guide and requirements for an air-gapped solution?Thanks

I know this sounds crazy, but we have reached out to our last 3 IFS sales people and none of them are responding and we want to buy more licenses!   and we can’t reach anyone in North America sales!    Does anyone know how to get in touch with IFS North America sales anymore?    We are in the Northeast and since Rick Bucchino left to work more on the product side, we can not get anyone in Sales to answer the phone to allow us to buy more licenses.   Any help (email/phone) would be appreciated!    Chuck Hamilton (Fresenius Medical Care - NxStage Medical Inc)

Hi everyone,I’m working on uplifting apps9 to IFS cloud 25R1 and I’m trying to determine whether there is any official or community-created mapping that links IFS standard BizAPIs to IFS Cloud REST APIs (Projections)So far, I have found a consolidated mapping document which gives information on uplift of few Bizapi's from following link:https://support.ifs.com/csm?id=kb_article_view&sysparm_article=KB0043022I am hoping if someone can help in : 1. A mapping sheet they created during a Cloud migration,2. An internal or partner reference that lists BizAPI → Projection equivalents,3. Guidance on how others have approached this mapping efficiently,Or confirmation that no such document exists and it must be done case-by-case.Thanks in advance!

Where is the link to the enhancement spreadsheet?

hello, How do I grant access to Page Designer? I have FND_ADMIN permission, that should be sufficient, no? KR

Please advise if changing the supplier after release of a quotation is possible.  We get an error that says it is not, have to cancel the line and re-enter it to choose an alternate supplier.This should be standard functionality even if it changes to revised status.  We should not be locked into the supplier only because we released the quote.

Hi,I’m seeking some guidance on Report Studio. This looks like a good tool for working with report layouts within IFS Cloud. I have picked up that there might be some limitations when working with custom fields and possibly with printing of these .rep reports. Can anyone share their experience on these limitations?Also, I checked the 24R2 and 25R1 Roadmap and do not see Report Studio mentioned.  Should we expect updates to the Report Studio functionality in upcoming Releases and/or Service Updates?Thanks

Hi guys, I would like to understand how the SU and GA versions works. So the specific question is: When I have for example 25R1, is it coming with all fixes release before this version? And the SU, if I install SU1 and SU3, Will I lose the fixes from SU2?Thanks,Gianni Neves

Hi All,Can anyone help me understand how to setup data to the Analyze Segregation of duties window? Best RegardsPramod 

We’re part way through IFS Cloud technical upgrade (IFS10 to 25R1). We have an inhouse team who did front end CRIM work in 10 and we decided that we’d do the CRIM uplift inhouse and into Build Place, rather than the front end.It’s been a very steep learning curve for the team to get up to speed and navigate through all the complexities of Build Place, the tools around it and the Branch, Sanity & Delivery builds. I’m just wondering how many customers have gone down this route in a technical upgrade, or either: Continued with customisations in the front end? or Outsourced the Build Place activities? It’s a hindsight question as we are progressing with the Build Place, but interested what others have done and the pro’s and con’s of itThanks Dave

Hi,  When will 25R2 release notes be available for customers? I believe we would usually have the Release Notes by now with 3 weeks to go until GA of 25R2.  I understand that I have the road map for 25R2 but it's the detailed release notes that I'd like. :)  Thanks Tom  

Hello, i have a weird issue. The first time someone logs into our IFS Cloud environment the login screen looks different. If i use incognito or InPrivate i am able to replicate the issue so i assume it is cache related. It started happening after our latest delivery (ServiceUpdate 24.2.10).First login:Second login:Any tips?

We have errors in 25R1.3 that has been solved in 25R1.4Is this service update available for customer ?

Hi @All,I´ve one question, we just installed Update 27 in APPS 10 and got now a strange error message, when we tried to change a weight (WEIGHT_NET in PART_CATALOG) for a part that is in use.The message tells us, that it is not possible to change a weight after there is a invoiced Shipment/customer order for that part.Is this a bug or a “new” function in IFS which cames with the update (we updated from 13 to 27)?Does anyone have experience with that issue?Thanks for any feedback.BRAndre

Can someone confirm what tables are not copied from Prod to UAT/CFG during a database clone? We are on 23R2 upgrading to 24R2 and I noticed that the database clones? I created a support ticket to learn this but they said I should post it in community instead. Thanks!

 …  where the numbers comes from, what are counted?