Supply Chain

Why the checkbox "Rebate Builder" auto selecting upon changes in customer order line?Test Steps:Create a customer order and add line Unselect the checkbox in CO line column “Rebate Builder” and save Change the order line quantity or wanted date System automatically select the “Rebate Builder” checkbox (even without saving)In the help it’s written that this box is selected by default. Shouldn’t this change be remembered, even if changes are made later on the line?

Hi All, Just wondering, is it possible to add document text to the original CO lines with a supply code INT PURCH DIR and have this document text copied to the connected CO in the Supply site (and possibly further to the Supply site shipment)?End goal would be that the logistics department receives additonal info with regards to the shipping of the package. Best RegardsRoel

Hi all, Wondering if anyone has dealt with unreceiving a part in IFS. Specifically, let’s say there is the following scenario: Receiver in warehouse receives items on PO 12345. After completing receiving, it is discovered that something is wrong with part/they over received/or something else causing the need to “Unreceive” parts.  Does anyone have this function turned on in IFS and if so, do you have some pros & cons and best practices on dealing with these situations?Any information on what potential implications could arise from unreceiving - first thought is Finance with invoicing, etc.  Thank you,Steph

Hi,I would like to know whether we can select only a necessary set of Action Usages from a certain Projection action and give only access to perform those selected Action Usages to a users.In this example I want to give a set of users only the access to Reserve and Create Picklist in shipment handling. I do not want this set of users to have access to other actions such as Deliver and Report picking. Thanks in Advance!

Hi,We’re stumbling upon an issue where the benefit we see in using Handling Units is not in reach.The use case is that we manufacture many small parts on different Shop Orders, these parts are engineered-to-order and therefore manufactured via DOP and automatically Pegged to the Top Level in the DOP Header. This results in automatically Reserved Qty as of Shop Order Receipt of these small parts.The issue we’re facing is that these parts can be up towards 100 different part numbers which we then want to attach to a Handling Unit for efficient inventory movement, but this is not possible without unreserving these parts.Neither is it possible to connect the same Handling Unit to multiple different Shop Orders, to receive them onto the connected Handling Unit.Any proposals on how to solve this issue, preferably with core functionality or configurations are highly appreciated.Thanks,Alexander

Hello ! I set up my intersite parameters but the DIRDEL isn’t working for the automatic reception of direct delivery, tho I paramters this way : Is there another parameter i forgot ? Thanks a lot, Paul

Parts Delivered to CustomerWhen the supplier has informed you that the parts are delivered to your customer and you have entered the direct delivery in your system, the purchase order is automatically closed. The status on the purchase order is changed from Released or Confirmed to Closed. The customer order receives the status Delivered, and the customer can be invoiced. This assumes that no partial deliveries remain on either order. If the supplier has partially delivered an order and for any reason is not able to fully deliver the order, it is possible to manually close the purchase order. We are trying to use the above process, but when the parts are received the PO is closed, but the customer order is NOT being updated, thus we are unable to invoice the customer.  Is there a setting or configuration needed to make this work? Supply Chain personnel get a Warning message when they register the Direct Delivery.  Message says that the customer o

Hi,I'm currently trying to add new command to the Suppliers page, which leads to SQL quick report based on this entity. I need the quick report to run just on the selected suppliers. Is there a way to do it? There is a possibility to add parameter when creating the command, but I cannot figure out how to make it work.Adding SQL Quick report command parameterI believe that selection should be based on SupplierId from the selected supplier(s). So I put it into the “Context value” on the right. But what should go into “Destination Attribute field?Also - is there necessary WHERE clause in the Quick Report SQL statement, or should I leave it without it? 

Hi,We are on Apps10 - looking at a way of ensuring 1 Purchase Order Direct CO line will go to 1 Purchase Order. We are using Order Processing Types to go straight to Released PO. It could be collecting a number of CO lines and putting onto 1 PO. We could also accept 1 CO linking to 1 PO - e.g. 3 products on the same PO that relate to the 1CO, but not another 4 that relate to a different one.Would like Standard functionally - but well versed in Custom Config if that is needed.Edit: just to add - we are using Non-Inventory Sales Parts sourced from a Non-Inventory Purchase Part. Many thanks, Matt

Hello community,We try to use REST APIs to manage the receipt of our purchase orders in 23R1. However we have a problem during this CreateArrivalReceipt call which returns us this error "message": "ORA-20110: ReceiveOrder.NOSERIAL: Serial No must have a value.". Does anyone have a solution to our problem?Thank you for your feedback

Hi to the community!I need help with the interco flow in 23R1 for a customer.I have set up an interco flow where the external customer order generates an internal purchase order. My sales item is set up with the "Direct Main Supplier" approval code.I'm having the following problem: when I release my external sales order, my purchase order is generated, but it's created in "Planned" status. I have to release it manually and press "Send order" for the internal customer order to be generated. In the background tasks, I get the following message:Does anybody know what I may I have done wrong ?When I send th PO manually, I have to register the “Media code” but I do not understand why as I have done all the parameters.

Hi all, For a client we’re trying to set up a Delivery Route linked to our internal customers with two departures per day. The Business Requirement is to have a shuttle leaving in the morning and in the afternoon. This shuttle will leave from the logistics warehouse and deliver to a route of internal production sites. We have created the following Delivery Route for this:IFS > Delivery RouteThis Route was attached to all internal customers on the address level. When creating a CO the route is automatically filled in the Order Details. When adding a CO Line, the Planned Ship/Date should change according to the Wanted Delivery Date and pick the departure in the morning or in the afternoon. The Planned Delivery Period should then fetch this information in order to display a period linked to the assigned ca

In the Purchase Order page, is it possible to turn off the message that appears when you modify the receipt date of a line on the PO? See attached image. We have PO’s with dozens of lines, and if they are modified, the user has to answer the message for every line. Is there a way to just ask this one for the PO or have it defaulted to a certain answer, or choose to turn it off? 

Hi all, If you have customer order linked to a shop order and driving demand by issuing purchase requisitions, is it possible to toggle a setting to stop the demand without unpegging the SO? We basically want to not drive demand for a particular CO, but be able to turn on the demand when needed.  Thank you!

We have a custom solution that is erroring out - error message below - calling the DOC_ISSUE_API.  This code has been running for over five years without issue.  We have spent a few days troubleshooting and debugging and have not been able to pinpoint the issue.  The data set looks clean, so we are not sure where to look next.  Any advice/guidance would be appreciated. Thank you in advance.      

Hello,I just created a BT from a customer order and I don't see my BT linked. I don't understand why on the cloud because on Aurena it works like this.  I created my BT 546 from my *1976 sales order and I don't see any Connected work orders. thank you for your help  

Hi,When enetering a new customer order line and selecting F8 for a list of Sales Part No’s is it possible to restrict the list of available Parts by a list specific for the Customer, rather than all available Sales Parts? 

Hi all!I have an issue where the customer has delivered a line with price 0. Now they want to change the price on the line or add a new line to correct this. The Supply Code is Purch Order Dir which makes it a bit tricky. What is the best way to handle this? Invoice line 2 with 0, do RMA and create credit invoice and then add a new line? As it is now the order is closed for adding lines. Thanks!  

Hi there,I was just wondering what the purpose is of the procedure Application_Search_Sys.Sync_Index__.We have 70 scheduled tasks set up to run this procedure every 30 minutes over various search domains. Three of these are failing each time - DesignObject, PurchaseOrder and CustomerOrder - but we don’t appear to have any users complain.So my questions are:Are these 70 tasks part of the IFS standard set up?Do they need to run and what benefit do they have?If they do need to run do they need to be so frequent? Examples of the failures are:Schedule id 173 : DesignObject ORA-20110: Cannot update record after it has been approved.                     Schedule id 197 : PurchaseOrder Warning

Hi,We’re one IFS Cloud One 23.1. One of our business unit does autopsies on membranes used for water treatment. They don’t have any service contract with customers, out of the blue customers simply raise a PO and send their membrane in for autopsies, once the autopsies are done the membranes are discarted. What I would like to do is generate a work order or shop order from the customer so the employees can clock their time and use consumables on the WO or SO without putting anything in stock at the end. Any idea would be greatly appreciated.Cheers and happy new year in advance !

Hello,We use both shop order warehouse pick list and consolidated pick list for a shop order at same time, currently only shop order warehouse pick list is printed out if we print report on a shop order. Is it possible to print out consolidated pick list for the shop order simultanously?Many thanks. 

Hello,We are using IFS Apps9, when we are moving stocks with availability control ID, IFS pops up the windows below, I set availability control ID same as to location, but I can’t see it is set to the to location; and even in the original location, availability control ID is also removed.Does anyone have the same issue or how should I fix it?Many thanks. 

Hi, If I have Shop Order where we are going to manufacture a specific product with eng rev X. The Eng rev X requires underlying material to have a certain eng rev to go into this structure. However, when reserving material to the shop order it is till possible for me to reserve other revisions that are too low even if the product structure points at a higher revision required to manufacture the product with eng rev x.  Is there a way to make sure that a product structure connected to a shop order only points to the material with correct revision in the inventory?

Is it possible to create an MRB on a PO receipt of a subcontract part?When I RMB on an inventory part receipt, I get the option to create an MRB, but I don’t get that option for a subcontract item.  IFS10 UPD9  

Hello, How does MRP consider safety lead time? I have input a safety lead time and am using planning method A for a top level manufactured part. When I create a customer order for this part, I do not see the safety lead time being considered in the start date, finish date, or need date of the shop order. I also do not see the safety lead time be considered for any shop order requisitions for any of the component parts. See detailed example below: Part A - safety lead time is 5, part planning method ACustomer Order created for 800 pieces with wanted delivery date of 01/10/2024, and picking lead time of 1 and external transport lead time of 2, so planned due date is 01/07/2024.Shop Order Requisition is generated for this top-level part with need date of 01/07/2024 and start and finish dates of 01/06/2024. Why doesn’t the shop order requisition have a start and finish dates of 01/02/2024?Shop Order Requisition is generated for a componen