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Question

Drop off from location

  • August 29, 2024
  • 2 replies
  • 97 views

Rasika Lakmal
Superhero (Customer)
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I'm trying to move parts from Bay 12 to Bay 13 using the Transport Task, with my Drop-Off Location currently attached to Bay 12. However, the functionality doesn't work when the Drop-Off Location is connected to Bay 12.

 

It only works when I connect the Drop-Off Location to Bay 13. Is this a limitation of the Drop-Off Location functionality?

2 replies

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  • Sidekick (Partner)
  • 56 replies
  • September 2, 2024

Hi Rasika,  this is because when you execute the Transport Task, the system will automatically create a new Transport task, between the drop-off location & the destination location (bay 13)

The drop off location should be applied to the end location. In this case, Bay 13 rather than Bay 12.


Rasika Lakmal
Superhero (Customer)
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  • Author
  • Superhero (Customer)
  • 214 replies
  • September 2, 2024

@WyrJamesG Thanks for the reply . Do you think that it’s a limitation of the functionality because our warehouse users need to create the Drop off location to attaching From Location and I don’t see any reason why functionality should be only limited to Drop-off To location?