Supply Chain

Hi Experts,Is there any specific reason the Cancel Order Line RMB option is unavailable for the Customer Order Lines screen when selecting a single row or multiple rows? The example is in APP10. IFS Cloud is the same.In the Customer Order window > Order Lines tab, this RMB option is available The Cancel Order Line RMB option is not available for the Customer Order Lines screen when selecting a single row or multiple rows.Business impact :The RMB option requires manually canceling lines from multiple customer orders in a scenario of part substitution, e.g. Part A is no longer available for supply by a supplier, and instead, they

Hi Experts,Is there any specific reason the Cancel Order Line RMB option is unavailable for the Customer Order Lines screen when selecting a single row or multiple rows? The example is in APP10. IFS Cloud is the same.In the Customer Order window > Order Lines tab, this RMB option is available The Cancel Order Line RMB option is not available for the Customer Order Lines screen when selecting a single row or multiple rows. Business impact :The RMB option requires manually canceling lines from multiple customer orders in a scenario of part substitution, e.g. Part A is no longer available for supply by a s

We had a customer set-up incorrectly to require delivery confirmation. The mistake was not noticed for several months and resulted in a large quantity of inventory reporting as inventory parts at customer.  Inventory transactions history recorded DELCONF-OU and DELCONF-IN transactions, but no DELIVCONF transaction. Our experience is the DELIVCONF transaction is created when the Delivery Confirmation of Customer Order is processed. Problem: The inventory that is incorrectly recorded as being at the customer does not show up in the Delivery Confirmation of Customer Order screen. Question: How do we confirm delivery of this inventory or otherwise record the cost of goods sold? 

Hello we are on Cloud 23R1 and just like in Apps10 Customer Order Type is not editable once the record is saved. This is probably our #1 frustration from our sales team. When it is imperative that an order type needs to be changed, we have our database admin run an sql update statement to change it in the database table. This seems to work, however are there any consequences from this process? And is there any other way to accomplish this? 

We are in need of a bar coded tracking system for inventory and non-inventory parts. I have virtually no knowledge of IFS.  So if I could get pointed in the right direction to get some insight into our options it would be appreciated.  Ideally I would receive into specific locations and then we could track movement, and change locations with a hand held scanner.  I’m sure this option exists, but am at a loss on where to start. 

HelloWe are using Apps 10.  We have had several instances of shop order requisitions that are fixed inside the Planning Time Fence disappearing one day and then, once MS is re calculated (normally a schedule overnight job) MS supply then pops up outside of the PTF to ‘correct' it, often that is leaving us with gaps in the production plan and also gaps in supply because of it. Is this a bug? Is it because they aren’t being converted to shop orders quick enough?  

Hi All Good Day to you,Currently we are working on an integration with Salesforce and Web shop for a customer on sales quotations and customer orders. There is a requirement for the customer where IFS needs to provide the other systems with information from IFS regarding Tax, Delivery Date (ATP), Export Control and Freight Cost. They want to be able to get these calculations from IFS without a Sales Quote or Customer Order being created (these are created at this stage in Salesforce or the Web Shop). At the moment customer is not using IFS Sales Quotations.Has any one of you come across similar scenario before where there is no Sales Quote or Customer Order yet in IFS but we provide the other systems with the calculations/information in the different areas? This can be a respond that IFS has to send to the other system based on parameters requested by the other system.Thanks in Advance.Maneesha.

HelloIs it possible to have the Planner added to the options when we Calculate MS level 1 Part? Instead of just being at site level or being able to filter on a selection of a few parts?A bit like when we Perform Site MRP we can select Planner?ThanksAbi

What is the best way to go about offering a “full line” discount on all items in our catalog?  We are wanting to offer a 3% “across the board” discount as a trade show discount but I am having trouble setting it up as a campaign.  The only option appears to be adding every sales part (over 600 so not a great option) or setting it up as a short term customer agreement and adding all of the sales groups.  Is there an easier way that I am missing?   We are on IFS Cloud 23R2 if that matters/helps.

Hi,We’ve recently upgraded from App8 to App10 UPD16 and are having issues with weights and volumes on our customer order lines.  Our Max Capacity tab on part catalog contains two handling units, one for PALLET category and one for PACKAGE category.  The order lines keep using the PALLET weight and volume instead of the PACKAGE weight and volume.  How can we define this to work on our customer orders?

Hi all,We use the Sales Quotations Overview in IFSAPP10 to distribute Sales Quotations to our sales personnel.One thing that we’ve noticed is that the coordinator (AUTHORIZE_CODE) is not editable from the list view, meaning we have to enter every sales quotation manually to change the “handler”.In the customer order overview, this field is editable, it has the Client Field Flags:    FIELD_Update, which SQ-list does not.Does any of you have a good solution to this, or working in another way to achieve the same result?Have you found another way in IFS Cloud?Or, should this simply be part of IFS standard code?Best regards

HI we are creating customer orders for direct delivery from our supplier.   For example Customer order lines x 3 created, all from the same supplier.  When we release the Customer Order it is creating 3 separate Purchase requisitions when we would only want 1 PR for the 3 lines.  Am i missing a setting somewhere.  Looking at the Supplier 4 Purchase, purchase part, inventory part there is not any obvious difference.  thanks 

hi IFS colleagues, :)I’m having an issue in doing the Deliver of the Shipment, error below, Portugual localization: does anyone had this error? and how solved? thanks a lot, 

Our supply chain group has found a use for adding lines to favorites in cloud.On the customer order lines overview, they are favoriting lines and when they go to the order detail, the hearts will show as filled in for lines that they’ve already touched. They use this to keep track of lines they’ve touched and lines they still need to touch to make changes. We have orders that have a lot of lines so they’ve found this very useful to keep track of lines they’ve touched. This favorites logic doesn’t apply to the purchase order lines overview page. When we add favorites to the purchase order lines and we go to details, you can’t see the favorites. It’s like the favorites don’t follow over to the purchase order. Does anyone know why this is? In my mind, it’s probably because the purchase order lines overview is a different view than the purchase order lines on the form. Purchase order lines overview combines part and no part lines but still, you’d think that if w

Hi all,Can you help me because i want to have the posting M189/M187 if i want to distribued the charges value in my purchase order (per amount for example) but i don’t know if it have a specific parameters to have the posting. When you look at the transaction history, you don’t have the posting M189 who, normaly impact the inventory value.thanks for your help.best regards

I am able to define the Hosted Supplier Catalog and import form the external flat file - but get a message that the “corresponding category does not exist” - what Basic Data am i Missing?

Hi, Why SHIPMENT ID doesn’t appear ?  

How to setup this type of Purchase Authorization  

Hello, I am looking into the Export control. As I remember in App9 or App10 version when I am trying to set up export control for Customer orders (Inventory Part type purchase) when connecting the license I had to create a supplier for purchase part and define the export control codes in there.In App9, in the connection log it shows the user that you need to create supplier for purchase part and define those export control basic data if you haven’t defined them. And in that version both Part catalog export control data and supplier for purchase part export control data required in order to fully connect the license.But in Cloud 23R1 version, even when I didn’t define any supplier for purchase part export control data, system allows me to connect the master part export control type and approve the entire license. In previous versions if we only connect one it appeared as “Partially connected”. 

What business process generates the inventory transaction DELCONF-IN?

One of our customers makes the delivery more products from one of Customer Order. The deliveries are performed from more supply countries. In each of the countries, the customer is VAT registered.Change of the supply country is needed to be performed after the Customer Order creation. It’s not known in advance.How to set up the Customer Order to be able the following invoices will have a different VAT ID, according to the supply country? In the standard, as I know, is possible to specify the supply country just on the Customer Order Header. Can anybody have the experience with them? Thank you for the help in advance.Pavel

Hi,  Has anyone seen the below error message? One of our users has experienced this but I am unable to recreate this scenario.  I have added up to 10 replacement parts, .e.g. Part A replaced by Part B, Part B replaced by Part C but still haven’t been able to determine the tipping point.  Thanks in advance 

We have a customer order where the line was originally setup with Supply code  Purch Order Trans.The part was received from the supplier and booked in but later returned to them for credit after failing inspection.The part has been shipped back to the supplier for credit with no replacement order.However we now cannot unpeg the Customer order Line connected to this or changed the line status to cancel. How can we cancel this line and allow the overall order to then be completed?  No option to unpeg  

Good Morning,Looking for some information relating to configured parts. Especially around unconfigured Customer Order Lines.If I create a customer order line for a configured part(supply SO), however I haven't configured this yet, how does the planning aspects see the components?CO header is still planned.Thanks,Jamie

How do I add multiple lines to a Purchase Order created from a Distribution Order in APPS9?