Supply Chain

One of my customers need to transfer inventory part from one site to another (same company). And looking if it is possible to add freight costs to the Item cost when it is received at the new site.I tried to do the transfer via a shipping order but I do not see the order in “inbound shipment-->register arrival” window. Can I please get some assistance on this matter.

Hello IFS community,I would like to know if there is any possibility to build specific approval process/workflow for any record in IFS. In my case, I want to build the approval process for changing one attribute on Sales Part and it needs to be approved by 2 people (so the related Task is not an option). We have 22R2 IFS Cloud version. Approval process should be like this:Person A will create a new request for changing the attribute (via custom defined screen on custom table) Person B and C will receive the notification, go to IFS and approve/reject the request Person A is notified about the resultDo you know about such option of module,Thank youJan

Hi All, Playing around with “Request Management” & “Work Task - Service”, I noticed something strange.I created a Work Task - Service with Material. The material demand shows up on the IPAP - so far so good, but when I run MRP, it does not generate a Shop Order Requisition. Although I would expect this since there is not enough material on stock of my manufactured part.I’ve added my steps below. Anybody have any suggestions? Best RegardsRoel   Process:Step 1: generate New ‘Request’ in Request ManagementStep 2: adding Work Task because I used an empty ‘Service’ from my “Service Catalog”Step 3: adding material to my Work Task, QTY = 6 Step 4: Request is Released - we can see the material under “Request-Service Work”Step 5: the demand is visible on the IPAP, but we only have 2 on stock so we need additional 4 PCSStep 6: Running MRPUsing background jobs to Making sure MRP is finished  Result: Nothing is happening on the IPAP. The MRP runs - demand is there but no Shop Order Requisition

Hi all,Our customer wants to start using master scheduling level 1, level 0 & S&OP in IFS Cloud. However, in their product strategy there are many possible SKUs (colors, sizes) in a product group, which makes it difficult to forecast each item because many variants/items are only created to order.The question is whether anyone has experience with a work around or adjustment where the product forecast is initially defined at product group (intermediate) level to drive MRP & capacity load from there and where consumption is aggregated from item to group level.It is important to note that the customer does not use Configure to Order. Thank you for thinking along and sharing recommendations.Willy

Hi!Case:Direct Delivery orders CO + PO were done Customer Order lines were unpegged from the PO After that related Direct Delivery Purchase Order was closed with “register direct delivery” (and the supplier invoice was matched and paid) Now the Customer Order is hanging in status released (unpegged from the original closed PO). How to cancel the wrongly closed direct delivery PO? RMA from CO is not available since the order was unpegged. Nor can we do an RMA manually from scratch as the CO is not delivered. 

Many technicians get the below error on their mobile devices while updating service order details. "There was a problem sending your update for service getserviceorderThe system will update to check for a successful update" We have tried IISREST on application servers as well as done mobile application reset but it didn’t help. 

In shipment handling unit structure how to print packaging Label?ex: once the order is create > release the customer order with shipment > going to shipment > shipment handling unit structure > and print the packaging label/lable? in ifs cloud

The delivery note is not being created when delivering lines in “Deliver Customer Order Lines.” It IS being created when delivering the customer order through “Quick Order Flow Handling.”Is it only designed to work when using quick order flow handling?Stop after Deliver Order is unchecked.Quick Flow Order Handling picks and delivers all reserved order lines. If we want to deliver a single line, We would want to use Deliver Customer Order Lines, correct? Why would the delivery note not be created if using Deliver Customer Order Lines? Thanks!Eric

I get the error “The shipment order line object has been removed by another user” when I try to connect these below lines from Available order lines to the shipment lines..  There are lot of other lines from the same customer order and with the same status and they got attached to this shipment. But the above lines gives me this error. Any idea what could be wrong ? P.S. I already tried adding a separate shipment and connecting these lines, still the same error

Hi,What is the difference between “Initiated” and “State Date” fields of an application message. Can the values for these two fields be different by hours.  Any particular reason for this difference and what are the time zones applicable for these fields ? (Initiated time is behind 4 hours) Best RegardsThakshal

Hi All,There is a Maintenance Purchase Requisition with status Closed including 13 lines. (same part, same qty with different task numbers)  The linked Purchase Requisition and Purchase Orders has 36 lines relevant to this MPR. The system does not allow to delete lines from MPR after creating the PO & also before creating the PO, if you delete a line from MPR same line will be deleted from the PR. In such instances, how can these scenarios be created within the IFS? Is this being a bug in the 22R2? Appreciate your thoughts. Thanks.

We use App10 for Supply Chain, Shop Order and Finance and we run MRP every day.What would happen if we turn of MRP?How will that affect us? RegardsAnna

Good afternoon; I have a client who performs a good number of direct deliveries for which they need to generate a serial object.  Is there a workaround for the inability to record part serial numbers during the register direct delivery process?  Is this on the development list to be corrected?   Thank you!

I would like to manipulate the Lot/Batch Number for By-Products as it’s received on the Shop Order. Currently, the Lot/Batch number for By-Product will automatically generate the same Lot/Batch group for the overall order. I would like the By-Product Lot/Batch Number to be in the same family of the component part the by-product was created from. Example of current scenario:Shop Order 123 lot batch number= 123-*-*-1 andBy-Product from that Shop order auto generates lot batch = 123-*-*-2 Goal:Single component used in the Shop Order 123 is from PO 321 therefore, component lot/batch no = 321-*-*-1I would like the By-Product Lot batch to be 321-*-*-2 (same beginning as the component lot batch) when it is received on Shop Order 123. I know the ability to manually enter the information is possible but increases the chances of user error greatly. Can by-product be auto generated to match the sequence of the component lot batch?

I’m trying to scan Barcode ID when identifying multiple serials during reservation and picking on a shipment.The problem is that after first scan and choosing Next, IFS Cloud does not bring you back to the scanning field. You need to manually click in the scanning field to continue. This means you cannot scan multiple parts without having to operate the keyboard also. Not very efficient.!Any ideas on how to do this is highly appreciated.

Hi,In the inter-site flow, when an external customer order is in the release state and a particular order line is canceled along with a cancellation reason, the cancellation and cancellation reason will be updated in the internal purchase order of the demand site. However, only the cancellation reason will not be updated in the internal customer order at the supply site.There is another community post addressing the same issue below. I am raising this community post to consider this improvement for the future, as multiple customers have expressed the need for it.“In interstice flow not propagating the cancellation reason to the supply site | IFS Community’ Best regards,Vihan

Hello All, In the creation of functional role and end user roles in the permission sets, I granted all access to the projection CustomerOrderHandling to  a functional role and then to an end user role. So I configurated the permission sets correctly, but after creating a customer order and adding a sales part with its quantity, I want to release the customer order but i get this message of permissions! Do you have an idea please about what could be the problem? thanks 

“When multiple valid agreements exist for the same customer, site and currency, the system will per default retrieve the agreement with the lowest ID to the customer order, and display this in the customer order header.” Is there any logic to selecting the lowest ID?

Why when I register again a purchase order to warehouse then a material cost is without charge ?  When I did steps:I receipted a purchase order to warehouse by price with charge ( 20,00)  I  returned a purchase order and I receipted again a purchase order to warehouse - BUT by price without charge ( 10,00) Why ?I need material cost with charge.   

 Hello,We encounter an error when running the Execute step of the rental transfer between 2 different projects.At the "Execute" step, an error message appears: "Only Receive into Arrival and Inspect at Arrival are allowed for non-inventory parts." The item used in the test is an inventory item.The error doesn't seem to correspond to the situation.Have you encountered this situation before?Thanks for your help   

Hi,We have just switched to UPD11. We have noticed that from time to time, when we fill in customer order line, system gives the message “The filed Discount % must have a value”  When comparing to previous update I can see that before, when we filled in the CO line, filed “discount %” was filled in automatically with 0. Now, when we add CO line, it is filled in with 0, but when we fill in sales part number is emptied. It is filled with 0 again when we save the whole line – but unfortunately not always. Than we get above message and must fill in 0 manually. Does anyone face the same issue in UPD11? Could that be a bug?Best regards,Bernadeta

Hi all, just discovered that if you add a part requisition line by searching in the supplier column the “Order Proc Type” is not fetched. If you search by part no it is fetched.  Is this an error or is there an explanation to this?  The Order Processing type is connected to the part no  

When quickly registering a customer we would like to make it madatory to enter a Delivery Address. You can make address lines madatory via address set up, however the template customer must have these fields populate before you get to the Delivery Address window below.  Does anyone have any ideas how we can ensure users are amending the address lines?  

Is it possible to identify which Template Customer ID was used when quickly registering a customer. I can see the check box showing the customer was quick registered but I cannot identify the template used. Thanks in advance.  

We have supplier Kanbans, Signal Type is Electronic, and we want to create Purchase Orders in the Planned status upon Kanban replenishment. On Inventory Part > General, the Default Supply Type is set to Order. Upon using Kanban Replenishment Request, a Purchase Order is created, but it is always created in the Released status. Is it possible to have these Kanban replenishment POs created in the Planned status? We are using v10.