Supply Chain

Received qty is 27.688, however available qty shows 27 onlyHow to overcome this please ? Thanks in AdvanceShibu

Has anyone had issues with material reservations on Parked Shop Orders preventing a Purchase Req from generating on Shop Order Outside Operations?  Normally, once a Shop Order is created in the Planned status (usually from a Customer Order), we will put the Shop Order on the Parked status while approvals and verifications are being done.  And, once everything is in order, it is unparked and then put to Released status, which triggers the Purchase Req for a Shop Order Outside Operation.   Unfortunately, there are times in which material for a Shop Order on Park status will get reserved on the Shop Order Materials Tab (normally because it is in high-demand and the team is trying to ensure it is not used elsewhere).  If this happens, though, the Shop Order when unparked will go straight to a Reserved status, and will not go back to Planned status.  It will also never go to a Released status, nor is there a way to manually “release” the Shop Order unless you

Hi,We have a setup where site A place purchase order to Site B and site B purchase from external supplier for direct delivery to site A, see below picture.We have tried different setups in supply chain matrix to define transport lead time from external supplier to demand site A but so far without success. Does anyone have an idea if this is possible and if so how? 

Hello everybody :We're facing an awkward situation. Previously, printing the delivery note included all lines from the customer order. For example  whether they were delivered or not But now, we are just getting the line of the delivery action : The print is being done from the Print Delivery Note for customer orders page :    Any idea why or how to analyse please?   

When a shipment is changing the status to complete, we need to collect commercial invoice and packing list operational reports in PDF format, to build the documentation package for the carrier. What would be the way to link an event/BPA  on the shipments table with a process of automatically generating these two operational reports and sending them to a SFTP location? Is there a way to maybe generate an XML file (same as an E-Invoice process) which can contain the PDF attachments base64 encoded and embedded in the XML?Any hints would be kindly appreciated. 

Hello All! Has anyone ever used IFS alongside any point of sales applications such as Shopify? We are a manufacturing business but the other half of our operations are Retail/Sales based. Would be useful to hear if anyone has had a similar experience, and how they managed to get set up :) Thanks!

Hi we are looking into standard lead times automatically being added to promised dates when entering Customer Order Lines.Currently, even if the Expected Lead Time has a value, the initial Promise Date will still be sysdate. We do get an informational text stating that the suggested date should be sysdate + Lead time, but it allows the line to remain at sysdate.Based on what we read from other forum posts, it seems like this is the opposite to how standard practices work, but we are not sure why our system allows this. Why does the first promise date (during new line creation) not automatically include the Expected Lead Time?

We are experiencing an issue with IFS where customer orders are being placed on credit hold during shipment completion by the logistics department, preventing them from closing shipments. Our standard procedure is for credit limit checks to occur during order release by customer service, followed by credit team review and release if necessary.Recently, however, logistics has reported frequent instances of orders being blocked upon attempting to complete shipments. Could you please confirm if there are specific settings within the customer setup that determine when IFS performs credit limit checks and applies credit holds? Specifically, are there any settings that could trigger these checks during shipment completion?Following was set up in basic data and only credit checks at order release and not in any other points Thanks

Hi, We discovered an issue with a RMA of an order line of a serialized part. (We work in IFS-cloud)We sold a serialized part which now has been returned and we need to dismantle into components (some of them serialized too).The RMA was received into arrival and now that we want to identify the Serials before moving it to stock, we get an error “The current position Xpart_noX, XserialX is issued.I think in this case that the RMA is connected to a CO line that has a serial delivered to it, should recognize that the serial part is being returned and not asking for a new serial or saying that the serial is not possible to return.Do you guys have an idea why would this be happening or/and a workaround to solve the issue? Thanks in advance.

Hello, Does anyone knows if it is possible to match automatically the supplier invoice line with the certificate generated from a sub contract?  I used posting proposals and it is possible only to match the certificate manually.  Thank you for your help,Cristina 

When creating a customer order that is having a Credit control group assigned to a customer with following setup(Credit check enabled at Release Order / Create picklist / Deliver Order) After creating a customer order when the user is trying to create the picklist at shipment window the order getting blocked if the credit limit is exceeded as it’s enabled to be credit checked at the pick list creation. But in a scenario of the user wants to unblock the order using Handle blocked orders and continue with the warehouse operation to arrange the shipment by creating the picklist, the system is blocking the order again as it’s stopping the order flow.  So, if the user wants to complete the picking and proceed to the shipment, The subject customer’s credit control group should be released from the whole credit check.

Do we have a functionality in IFS to register charges/costs in Shipment Orders (no customer order link)? The company may use Courier service company (e.g uber) to move parts between different sites in the same company and the cost want to be registered.  Thank you! 

We have some parts where we have to pay the supplier an excise tax fee.  We typically purchase a part in a UOM of an Each with a purchase UOM of a Pound, and then we have an inventory conversion rate to get it to the Inventory UOM of a Pound.  The purchase charge is a rate at a per Pound unit charge.  I don’t know if something changed when we updated to version 24R1, but some charges I had set up before are showing the charge amount as a Unit Charge in a pound Price UOM.  I am now seeing where I added some recent charges, and the UOM is pulling in as an Each.  It does not look like I am able to update the UOM.  Where does the UOM for the Charge rate pull from and is there a way to change that?

Hello IFS Community, Looking for any customers who is successfully managing changes on intercompany purchase order direct orders.  Process is  Create customer order for external customer.Enter customer order line with supply option int purchase direct where supplier is setup as inter-site supplier in IFS Release customer order which auto generates the intercompany purchase order. Release the intercompany PO. The above process is fine if we don’t need to make change but we live in the real world where changes can happen through human error or parts in stock are not available or faulty.  If we attempt to correct the errors or shortfall of stock by adding a new customer order line on the external customer order.   IFS will auto generate and create a new internal purchase direct order for each change rather than allowing the changes be added on same internal purchase o

Dear all,Is there any way for Transport Tasks with order type Kanban Card never to be mixed with other Transport Tasks (e.g. order type = Shop Order) ?For example, is there any way that when the Kanban Circuit is active and the Kanban Transport Task is created, couldn't teh Transpor Task be fixed? 

Is it possible to preview the Pick List for a Customer Order prior to printing it as you can for a Shop Order in IFS CLOUD

Hi,I have added some workflows for the standard Supplier Performance Evaluation KPI workflow (srmGetAutomatedKpiValues).When I run the 'Get All Automated KPI Values' button from the header, three KPIs display incorrect values. However, when I execute the same action using the line-level button, the values are correct.Have you encountered this issue before, or do you have any idea what might be causing it? Thanks!

Hello, I have a question about: All customer orders go into MAG1, we treat it as the central office. However, sometimes a decision is made to send something from MAG2, because it is closer to the customer. Then we change the supply code to direct delivery and the system creates an internal purchase order and an internal customer order between MAG1 and MAG2 to technically transfer this original order from the external customer to another location.Therefore, the shipment in MAG2 is to the target customer and not to MAG1, despite the fact that the order technically shows the customer MAG1.However, on this internal order in MAG2 with the customer MAG1, the system has transferred information about the target customer and their address, therefore the shipment in MAG2 is created correctly to this target customer and their address.All the necessary data from the source order is transferred to this technical internal order. So why doesn't cross-referencing information tr

On Inventory Part I have this recurring issue where I add “Inventory Part” to the search options, and it persists while by browser window is open, but whenever do a full reset / refresh it goes away Is there an additional step that I need to take to persist this or is this a bug?  I tried resetting the fields, and then it was site, inventory part, Accounting Group.   I added inventory part description and then on reload inventory part was missing again 

Is there a better way for Customer Order Line splitting and discount entering to be more user friendly

Hello Community;Is there a list or chart which provides the field names fetched by PDF_PARAMETERS for a emailing a Customer Statement?  Customer Statements are not included in the chart on the E-Mail Reports help page.  For example, when we try to add &PDF_PARAMETER_2 to the subject line of the email, it does not fetch the Customer ID as I would expect.  Are the defaults for Customer Statements different?  We are not having issues getting the emails to generate and send, that is functioning correctly.  We are unable to update the email itself.Any help would be appreciated.  Thanks! 

We have a custom requirement to override ‘PurchaseOrderLinePartList’ an  Error as below get raised when trying to customized this list .No Error comes when tried as below but the custom column do not appear in Purchase Order Page. Standard List has been defined using clone. Appreciate any inputs to resolve this issue.Thanks!

Hi all Does anyone know if there is a significant difference between “Return Part” and “Return Parts” in “Inventory Parts in Shipment Inventory”?Except that with Return Part I have a “better” overview and with “Return Parts” I can edit all lines in one window. Thank you and best regardsMarco  1.) 2.) 

Hi everyone,On IFS Cloud.If we replace a buyer with someone else, is there a way to update all the supplier details where the old buyer was listed? Thanks for any help.  

In the help documentation, there is an appointment scheduling function under warehouse management.   It looks like this would be used to schedule the receiving and shipping docks.   I see it in the help, but am not able to see it in the application.   it looks like it may be in a component called TransportationManagement, which I dont see in our 24R1 environment.