Supply Chain

Hi team,Has anyone seen this error message before and knows how to solve it? This comes when we print Customer Reminder Proposals. {"error":{"code":"DATABASE_ERROR","message":"Database error occurred. Contact administrator.","details":[{"code":20110,"message":"ORA-20110: PrintJobContents.MISSINGOWNER: The report layout has no layout type owner (printing solution) defined."}]}}

Morning Experts, We must standardize some of our parts. So, in some cases, we have 1-1 (one part become another part), but we have cases of 2-1, 3-1 and event 4-1. Knowing the supersede function takes work just 1-1, here yy problems:How can we substitute the part? How to move the inventory quantities from the parts to the new one?We are using 25R1.Thanks, Gianni Neves

Is it possible to add history logging for sales parts in IFS10, could not find them at all from the list. Have need for these three new history log contigurations: Sales part/ Active ,Sales part/sourcing option,Supplier for purchase part / status

 I want to replace  alternative structure and routing that is, the alternative *  becomes in alternative 1 and alternative 1 becomes  alternative  *. For example:In the sitation 1 (S1), alternative * S1 = alternative *  S1 alternative 1 S1 = alternative 1 S1 In the sitation 2 (S2), alternative * S2 = alternative 1  S1 alternative 1 S2 = alternative *  S1I tried differents methods:Create a new revision and copy alternative 1 S1 like alternative *  S2 and alternative * S1 like alternative 1 S2 Create alternatives in revisión 1 and choose manually revisión 1 and alternaitve 1 when the shop order is creating.  Update masive the alternative of shop order.These methods are not valid for clients. Are there another methods to replace alternative?Thanks

Is there any way to define a structure and routine other than * in an article?  An example:  The structure and routine of an article whose name is 1 is changed.  But when creating the OF, the system defaults to *. Is there any way to choose the alternative structure and path 1?Thank you.

We have set up the ORDERS message with the XML tag <MESSAGE_TYPE>QUOTATION</MESSAGE_TYPE>  but the order is still coming in as an order where do you amend this  so that it creates a quotation.   Thank you

Hello, we get this error on certain shipments and unsure how to decipher it. the quantites are then picked but the handling unit is dropped ( it remains in shipment inventory but no longer on that specific shipment). Any insightwill be appreciated.  

I am attempting to use refill putaway to help replenish set locations from other storage zones. In this example, I would like to achieve the following:2 storage zones - one is classes as the ‘picking’ face (which is all ground level locations), the second is bulk storage (all locations above ground level). Use the refill job to replenish the picking storage zones from the bulk storage zonesCurrently I have defined the following:2x Storage zones which represent the ground level locations and upper levels in the warehouse Added records in putaway basic, ranking the zones ( priority: 1 = pick, 2 = bulk) Set up inventory part record to refill from putaway zones  Defined putaway zones on inventory part (priority: 1 = pick, 2 = bulk)This set up works fine and when I run the refill all putaway zones task, a transport task is created to move the part from the bulk storage zone to the pick storage zone. However, IFS will treat this as if there is infinite capacity in the location. I do not want

Getting this error message 

Hello, running on IFSAPP10 Enterprise Explorer.I want to be able to consolidate Multiple Lines on a Transport Task into one, of the the same part no. So when the Transport Task is generated I want it to summarize all the QTY of one part no into one line, so that the worker in WaDaCo (Redaco) only has to handle the Part once, not 17 times in the example down below.The context is that these Parts are placed in a special environment for longer life-span (plants), and when there is something to pick from that environment - a Transport Task is created to move it into the normal environment for the normal e-com picking. So the picking for the actual Pick List and Customer Order is not made here in the transport task.How do I solve this? I still want to handle multiple parts and customer orders in the same transport task.  

Hello,I am facing below error , how to solve it.Regards,Kruthika

Hi everyone,A customer ordered 5 pieces. We shipped and invoiced all 5, but the customer says they only received 4. We want to send the missing 1 piece again, free of charge.Do we need to create a credit invoice for the 1 piece?Or is it okay to just create a new customer order with price 0.00 and deliver the missing item?Also: how should we handle the inventory?Since only 4 were physically delivered, should we adjust the stock before sending the replacement? Thanks for your help!Lebeat

Hi All,We are using Apps 10 Aurena and when we Register Arrivals of a PO for Inventory Parts we select to Print Barcodes, however we only get 1 Barcode label for the first line and not all lines as expected.Is this standard IFSIs this an issue with APPS 10Does cloud work differently Appreciate your feedback

Does anyone know how to tell where the due at dock value come from on the Purchase order lines in cloud. in Apps 10 we could check the system information and see the SQL column, but would like to know how to get the same information (system info panel) in Cloud.  thanks 

Is there functionality in IFS Cloud that can allocate work center time for planned customer orders and/or engineer to order products?  When we quote our ETO products, which typically ship with standard products, we include lead time for engineering time, but we cannot schedule the order until the routings and structures are buildable in IFS.  This can be a 1–4-week window of time after an order is placed where the load of the order is not visible for the scheduling team to work around.    Are there any new tools that help with time allocations for orders without complete information to aid scheduling?  I think in IFS 10 there were methods to estimate the ETO products utilizing routing and structure estimates, can that be used to help create placeholders until the structures and routings are made buildable?  If there is information on this topic elsewhere, I’d like to attain more information on the capabilities. Thank you,John

Hello,My purchase Requisition is in status - planned.but i would like to cancel it. how to do it ? bcoz their is no cancellation option both at header and PR line levelKindly help me with it.Regards,Kruthika 

Hello - We are on Apps10 update 17.  I am looking for the best practice to correct a price on a customer order once the invoice has been created for the wrong amount.  We are currently creating a credit memo from an RMA and then creating a new customer order with the correct price.  These transactions do create inventory receipts and issues that I am looking to avoid as inventory is correct.Thanks

Dear team, Is there a reason for not to consume Project Misc Demands by Master Scheduling unless the supply option is PMRP and you run MS for the project? If you have a project misc demand with supply option MRP and the same part is defined as a MS Level 1 part, it does not create supply either by MRP or by MS.

Hello,We’re implementing the ability to print barcode labels at point of receipt, however if we select multiple receipt lines it will not ask if we want to have a different pack size per line, is this by design?TIAMat

We have discovered a handful of shop orders that are not pulling in the phantom part number into that specific column. I have found 1 Customer Order that has 2 of the exact same cases on the order, one shop order has the phantom part no showing and the other does not.  Phantom ShowingNo Phantom ShowingThe shop orders were released on the same day. We use the CTO module; these are both the same configuration. In the past we knew it would not appear due to being a shop order brought over from IFS9 to IFS10.

Hi, When i create a Purchasing control plan with all basic data set up correctly (compared with IFS Cloud) and then create a purchase order, register this purchase order at arrival, the arrival can still be registered without filling in the mandatory control plan analysis filled in.  Sample frequency trigger is: At ArrivalInspection percentage is 100%Receive case is: Receive into arrival and inspect at ArrivalControl plan is mandatory for site and part. My experience with IFS cloud is with the manufacturing control plans, where clearly an operation cannot be approved without giving in these analysis results and where the option is available (button) to fill in these results. That`s what i`m missing in Apps10 Purchasing control plans. So, 2 issues:The purchasing control plan that is mandatory can easily be ignored when registering for arrival. It can also not be added afterwards (to a separate purchase order) No clear option to fill in the control plan analysis, Or how to fill in the re

Usage of Tax class to get the correct tax code is not working logically in ‘Int Purch Dir’ Scenario.The external customer order retrieves the incorrect tax code corresponding to the final customer delivery country instead of internal customer order delivery country. Any suggested workaround for this?IPD tax information in Customer does not work when two sites belong same company.

Hello All,could you please tell me where can i find in BPMS de the "general term of purchase"  library?Regards,Kruthika

Hello,Our team manages refill putaway zones for tech vans in our remote warehouse setup. Recently, we added storage zones and multiple inventory locations within the remote warehouse, allowing each tech to have assigned bins for replenished parts.Previously, running the refill for each van took just a few minutes. However, since adding the storage zones, each scheduled refill now takes over an hour to execute. We refill 40 vans twice a week on different days (Monday to Thursday, starting in the evening), but the refill process often carries over into work hours, which disrupts our team’s daily functions as they wait for scheduled tasks to complete.To address this, I created a separate batch queue configuration for the refill putaway zone. However, I believe that pulling from our main inventory is causing delays by interrupting parts reservations for customer orders and work tasks.Is there a specific system configuration or optimization that could help speed up the refill putaway zones?

We are trying to change the MRP type on the below.Can anyone point me in the direction of where to do this.