Hello,
We have inside our company some orders, where our customer is sending us material for production. Sometimes to much and we would like to send it back with the finished goods over a supplier return shipment connected to the normal customer shipment.
Is this process working or do we have to create 2 different shipments for one delivery?
Hi
As per my idea this process is not supported in a single shipment document in IFS. Customer shipments and supplier return shipments are handled as separate flows in the system since they are based on different source documents and ownership transactions. You can, however, send them in the same physical transport and reference both shipment numbers in the delivery note if required. Please refer to the following URLs as well, which may provide additional insight and support:
Regards,
Nikila Dissanayake
Hi Nikila,
thanks for help.
Than we have to create 2 shipment for one delivery
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