Hi,
I’m running into an issue and haven’t been able to find a solution.
Our inventory is set to Reserve and Backflush. When we issue a shop order, the system correctly reserves the available on-hand quantity and creates a shortage entry in the Shop Order Materials with Shortage table.
Example:
We require 20 units, but only 10 are on-hand. The system reserves the 10 units and we proceed with manufacturing. A shortage of 10 units is recorded.
Later, 8 additional units arrive from the supplier and are made available in the warehouse. We manually reserve these 8 units, pick them, and send them to the shop. However, the remaining 2 units are not flagged as a shortage. The system shows no further shortages, and the final 2 units are not captured.
Are we missing a step in the process that would allow the system to recognize and track the remaining 2 units as a shortage?
Thanks in advance for your help.