Supply Chain

It's not allowed to receive shop order linked to a customer order line, when that particular customer order line is connected shipment which is in “Accepted “status. How to fix this error? 

Will you absorb tariffs levied by the USA, Canada and/or Mexico on your products? Will you increase your prices to match the tariffs? Will you pass on the tariffs as a separate sales charge for each of your products? Will you pass on the tariffs to all of your customers, or will some customers receive special deals or discounts? If so, how will you administer the different deals? Our company is just considering this now. I’m considering a single sales charge group and sales charge type for affected products. We may need to create a customization to pass the charge on based on origin and destination country. 

When duplicating a customer order line, why does the price not also get copied over? The quantity does but not the price. Our units are second hand so the price varies so we do not have fixed pricing on our sales part. What is currently happening is the price of £0.00 on our sales part is what is populating the Price on the duplicated line rather than the price from the line it was copied on. is there a way to change this, selecting price freeze doesn't seem to stop this.

 Hi, we have a general export license that we would like to add additional Export Control codes on. When changing the status from approved to planned to be able do changes this information will pop up I know we have connected licenses. I do not intend to do changes on already created data, I´m just gonna add more data and then set the license back to approved. Does anyone know if this will mess up anything?  BR  

Hi, I would like to get some information about why this issue occurs. It is not reproducible, but I have several orders where it has occurred.The topic is about the status Arrived after receiving from direct delivery.The status is not always present, but the position is set to automatic closing.I am sending the test plan in the attachment.

Hi Community,I’m facing a critical issue, while printing the COC/Delivery Note Report, document texts that are present in the customer order lines aren’t transferring to the delivery note. While printing the customer order confirmation report, its showing the respective document texts (notes) below each order lines but the same is not happening for the delivery note report. Its a crystal report and I’ve cross-checked that for both the report layout I’m having the field ORDER_LINE_NOTES but only for order confirmation it’s printing. Please help me find a fix. The below image belongs to Customer Order confirmation report where the notes are printed properly. The below image belongs to delivery note report where the notes from the customer order are not being transferred and not printing below each order lines like in the customer order. 

What calculations / reports use the Net Volume field in IFS Cloud?What is the use-case for this field?

If we define a Availability Controlneither Auto nor Manual Reservation andthe same for Order Issuebut let them nettable.What should the rollup of Usable Qty or Not Available Qty show?We got some parts back form project construction site and protected them,MRP is considering the qty, no PR is created.The Requisitioner of a Customer Order don’t see the reason directly in both screens.Inventory Part Availability Planning - Group Quantities  - Usable Qty / Available Qty no differenceInventory Part Currently On Hand - Groups Available / Not Available - nothing pointing to this set upSo we are missing the consideration for No Reservation / No Issue as information on both pages and in the calculation of how many we can really use regarding the Availability Control set up.Or a Warning about parts protected by Availability Control or a toggle to switch the rollup calculation method.Do we miss something?

In Apps 10 Enterprise Explorer, if we have a purchase part that has no assigned Supplier for Purchase Part record(s), we can RMB from the Purchase Part screen and select Supplier for Part from the menu. This will bring us to the Supplier for Purchase Part screen and will automatically start the creation of a new Supplier for Purchase Part record, automatically filling in the Purchase Part No from the source screen. The user just needs to complete the rest of the required fields and save.Similarly, if we are on a Work Order Part Requisition line and enter a purchase part with no Supplier for Purchase Part record, we can link directly from the RMB menu to the Supplier for Purchase Part screen and it will automatically begin the creation of a new Supplier for Purchase Part record, filling in the purchase part number from the source screen.But in Cloud 24R2, this appears to be working differently.When we link to the Supplier for Purchase Part screen, it does not automatically start the cre

Hello,  We are using IFS Apps 10 version 24.34.0 Regarding purchased parts. We are buying in injection moulded plastics where we have 1 common tool for 4 separate purchase parts.Is there a way to either link these parts together so that when a PO is raised it either automatically adds the other components or pops up a warning message.ORIs it possible to have 1 parent part number that then disaggregates into the other parts upon registering arrival ? 

We have a number of very old Return Material Authorizations (RMA) in our system that are connected to Service Orders. I'm looking to cancel them (they don't have any credits associated), or receive the non-inventory items (for the RMA's that do have credits).These were created in error years ago and I'm looking to do some cleanup.Has anyone gone through this exercise and know how to delete/cancel/receive RMA's connected to Service Orders? We get the following error when trying to remove credit approval, receive the non-inventory line item, cancel the RMA. I am in IFS Cloud 23R1   

In IFS 9.0, manufacturing shop orders are created with a ‘Planned’ status.In IFS Cloud, when the shop order is created, the status is ‘Released’.  How can this be changed to ‘Planned’ upon creation, automatically?  The status can be changed manually, but prefer ‘Planned’ status upon creation.

Hi all,It is not possible to fill up existing Handling Units in Stock. Whether from “Receipt” or from “Inventory Parts in Stock”. Do you know why? Starting position:I have a Handling Unit in Stock with a Part which have a Part Handling Capacity of 72pcs per Handling Unit.Now I have already this Part in a Handling Unit in Stock with 56 pcs.So in my eyes it should possible to fill up this Handling Unit with the same part, because there is still space for 16 pieces (72-56=16). Regarding the capacity settings- Part handling unit capacity is correctly maintained- Inventory part storage requirements is correctly maintained- Inventory location capacities is correctly maintained- Handling unit capacity is correctly maintainedbut I can't add the same part to the existing handling unit l either in receipt or in inventory parts in stock. So it can't find the existing Handling Unit in Inventory Location? Thanks in advance for your help!      

Hello IFS Community, We currently face an issue where our team has modified Operations after “Ship WIP” has been done on an outside operation. In the meantime, the operation was received and paid. Now we cannot correct it retroactively.  At the moment I think the solution would be to “reverse WIP Shipment” and reverse the shipment of the difference. As soon as I click on the field to change that value, the “ok” button goes gray. If I simply click “oK” then it gives me the error below:   Since the PO is paid I’m afraid im cornered and I cannot bring the Outside Operation to a status “Closed”.  Any help here would be apreciated. 

Is there anyway to track who approves/approved a staged payment? IFS10 UPD9

A producing company assemble large units that are serial trackedThe unit is dis-assembled after finalized quality control and testing and stored in different locations and on different pallets. Challanges to be solvedKeep track of the completet unit as it is one serial no, when splitted in reality, to multiple locations The serial No cannot be splitted in inventory and placed system vice in different location, further more, no inventory movement kan be done per pallet. In shipment you cannot handle the pallets as you must have a qty in each pallet, in this case you have several pallets in reality but as it is one serial no, the qty can only be in one of the pallets. Following information about content, weight etc needed for transport booking. Yes, you can have a shipment and not add handling units but the company has a mix of products, large units packed on different pallets and in same shipment to the customer normal handling units with small parts.In short, a solution support the flo

Hi All,Is there a possibility to view hidden configuration characteristics in view configuration window in IFS cloud when we go from the customer order? Thank you.Kind regards,NishaniF 

Is there a way to calculate rebates based on a progressive calculation. The rebate agreement is as  follow.If a customer purchases up to 1,000 kg, they get 2% rebate. From 1,001 to 5,000 kg, they get 5% rebate on that portion. Above 5,000 kg, they get 10% rebate on the excess weight.If a customer purchases 6,500 kg, first 1000kg will be based on 2%, second 4000 will be based on 5% and remaining 1500kg will be based on 10%.How to setup this in IFS rebate agreement. 

How to keep an inventory part in customer/supplier location (inventory location is not the company inventory) where the part ownership is company owned? ex: Supplier location, it is having the cooling facility to keep medicines, Company paid for the order to the supplier. So, the inventory it is company owned, but located in supplier warehouse. Once customer order medicines from the company, supplier is directly delivering to customer site. 

Is there a way of cancelling / backing out an arrival.I created an RMA at the incorrect qty and some has has registered the arrival, the return has not yet been Receipted in, it is current waiting to be Receipted. i dont want the full qty hitting our stock was hoping there is a way to back this transaction out. Thanks 

Hello!In Cloud, I was curious if there is a way to exclude a specific customer when running reservations through the Create Customer Order Reservations screen. Thanks everyone. 

Hello, We are trying to establish a cycle counting procedure where the Inventory Part Cycle Count interval applies specifically to a Part Number, and not to the Part-Location combination. Is there a way to adjust the cycle count/count report configuration to be able to count by part number, rather than by Part-Location combinations? We do not place the same part number in the same location consistently. Please let me know if you have any questions. Thanks,Kyle

When I am trying to report picking of pick list, I am facing this error, and I can’t figure out what’s causing the issue. 

Hello Everybody, im fairly new at using Report Designer, i come from the Crystal Reports world, i received so far, just a handful of hours of training and i have the “simple” requirement to be able to group by key information, in my case, i need to show everything picked ina shipment, grouped by the Sales Order that was picked against, and showing basically the sum of the total picked by Order. but i can’t find a way to group inside of Report Designer ? is that an option and im just not seeing it? we are in 24S1, Cloud version… any idea would be appreciated 

Hi,How can we clear in Transit Quantity in the Inventory Value Per Period screen?I cannot see any inventory stuck in the Inventory Part in Internal Order Transit or Inventory Part in Stock window.Thank you in advance.