Hi,We have an issue with customer invoice printing in IFS Cloud.When I print a customer invoice, the status changes to Printed only.However, when another user (same site and same company) prints the same invoice, the status immediately moves to Posted (Authorized).We are trying to understand why two users trigger different invoice statuses when performing the exact same action.Questions: What authorizations or roles could cause invoice printing to auto-post for some users but not others? Which permission sets or projections control whether “Print Invoice” also performs Authorize/Posting? Where should we check for user-specific settings that might trigger auto posting during invoice printing? Thanks!This invoice printed by me turned to printed status This invoice printed by other user turned to posted auth status

Question

Invoice Print Changes Status to “Posted Auth” for Other Users but Only “Printed” for Me

Forum|Forum|6 days ago
November 21, 2025
1 reply
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TntKirtaS
Do Gooder (Partner)

Hi,
We have an issue with customer invoice printing in IFS Cloud.

When I print a customer invoice, the status changes to Printed only.
However, when another user (same site and same company) prints the same invoice, the status immediately moves to Posted (Authorized).

We are trying to understand why two users trigger different invoice statuses when performing the exact same action.

Questions:

What authorizations or roles could cause invoice printing to auto-post for some users but not others?
Which permission sets or projections control whether “Print Invoice” also performs Authorize/Posting?
Where should we check for user-specific settings that might trigger auto posting during invoice printing?

Thanks!