Supply Chain

Hello everyone,I would like to know what is the best use of the “Product family” field.The IFS standard description tells us that it is used “to group parts into product structures”. Does this mean that if I create a product family “A” that is also a finished item and associate it with this family, I can group all the semi-finished (manufactured) items that make it up? Also, in the help, they talk about grouping at level 0 in the master production plan. Can you explain this to me in detail?Thanks in advance

Hi All, We are using Aurena on the Tablets but the problem we are facing is adjusting the column width (e.g. Part description is not completely visible) and unable to adjust the width manually on tab. Any Advise to fix this issue?

Hi Team, I want to change authorizer under Purchase order because when I try to release it, system is generating an error that you are not a authorizer. (Product Version:23R2)  

When the Supply Code is Inventory Order, we can Unreserve the line through Reserve Manually option by giving the negative Reserve Qty. But when the Supply Code is Purchase Order, we can not see that Unreserve option in the line level. Can somebody explain me the logic behind this?  Thank You! 

Hello All,I have set up a part as a Supplier Schedule. It is creating the Supplier Schedule correctly when I run MRP. I now have set up the part as a Master Scheduled part, but when I try to run the Master Schedule I get the following error. What might be the problem? See image below: 

Hi, We are introducing IFS Cloud and have tested our first EDI message, receiving this into our system. When this has came in, the Vendor code, which is on the XML message from our customer has transferred to the “Customer Agreement Cross Reference” field. When trying to receive the EDI into Cloud, the message stopped until we removed the Vendor code from this field in “Incoming customer schedule”Does anyone know why this would transfer into this field? We currently use Apps 09 and the Vendor Code comes in the same XML format and does not effect receiving EDI.  Thank You 

We are trying to run DDMRP on manufactured and purchased parts.  The quantity calculation is perfect, and is lifting the stock out of the yellow zone, with a requisition due in 13 days time (the lead time).  However, it is ignoring any other requirements further out in time - here there are two orders, one due in March, and the other in May.  I would like to see req's for these as well as they will then become part of the Machine Load per work centre.  Without this, sudden capacity demands may be invisible until the order date reaches the lead time.  

Dear,I hope this message finds you well.I am reaching out to request assistance regarding the "Address Setup" configuration. I have encountered an issue with the character limit, where it seems possible for a user to input up to 100 characters in the "Use Defined Row Length" and "Max Row Length" fields. However, when attempting to enter 36 characters or more, the system does not allow it, and I receive an error message regarding character overflow only up to 70 characters.Given that the limit is set to 100 characters, shouldn't the system allow the input based on the defined limits?Could you kindly clarify the reason behind this behavior and provide guidance on how to resolve it?What is Thank you in advance for your support.Best regards,Drielly SilvaSenior Supply Chain ConsultantIFS Latin  

Hello,In Purchase Order, Project ID is fetching in Order details tab but the same project id and activity id is not fetching in Purchase Orders lines.What is the reason for this behaviour.Regards,Kruthika

Is there a method to disconnect customer order from a DO? I have an orphaned order that is still released but connected to Distribution Order that has been closed. Related PO to this DO has been cancelled so not a way that I know to reopen the DO. 

It's not allowed to receive shop order linked to a customer order line, when that particular customer order line is connected shipment which is in “Accepted “status. How to fix this error? 

Will you absorb tariffs levied by the USA, Canada and/or Mexico on your products? Will you increase your prices to match the tariffs? Will you pass on the tariffs as a separate sales charge for each of your products? Will you pass on the tariffs to all of your customers, or will some customers receive special deals or discounts? If so, how will you administer the different deals? Our company is just considering this now. I’m considering a single sales charge group and sales charge type for affected products. We may need to create a customization to pass the charge on based on origin and destination country. 

When duplicating a customer order line, why does the price not also get copied over? The quantity does but not the price. Our units are second hand so the price varies so we do not have fixed pricing on our sales part. What is currently happening is the price of £0.00 on our sales part is what is populating the Price on the duplicated line rather than the price from the line it was copied on. is there a way to change this, selecting price freeze doesn't seem to stop this.

 Hi, we have a general export license that we would like to add additional Export Control codes on. When changing the status from approved to planned to be able do changes this information will pop up I know we have connected licenses. I do not intend to do changes on already created data, I´m just gonna add more data and then set the license back to approved. Does anyone know if this will mess up anything?  BR  

Hi, I would like to get some information about why this issue occurs. It is not reproducible, but I have several orders where it has occurred.The topic is about the status Arrived after receiving from direct delivery.The status is not always present, but the position is set to automatic closing.I am sending the test plan in the attachment.

Hi Community,I’m facing a critical issue, while printing the COC/Delivery Note Report, document texts that are present in the customer order lines aren’t transferring to the delivery note. While printing the customer order confirmation report, its showing the respective document texts (notes) below each order lines but the same is not happening for the delivery note report. Its a crystal report and I’ve cross-checked that for both the report layout I’m having the field ORDER_LINE_NOTES but only for order confirmation it’s printing. Please help me find a fix. The below image belongs to Customer Order confirmation report where the notes are printed properly. The below image belongs to delivery note report where the notes from the customer order are not being transferred and not printing below each order lines like in the customer order. 

What calculations / reports use the Net Volume field in IFS Cloud?What is the use-case for this field?

If we define a Availability Controlneither Auto nor Manual Reservation andthe same for Order Issuebut let them nettable.What should the rollup of Usable Qty or Not Available Qty show?We got some parts back form project construction site and protected them,MRP is considering the qty, no PR is created.The Requisitioner of a Customer Order don’t see the reason directly in both screens.Inventory Part Availability Planning - Group Quantities  - Usable Qty / Available Qty no differenceInventory Part Currently On Hand - Groups Available / Not Available - nothing pointing to this set upSo we are missing the consideration for No Reservation / No Issue as information on both pages and in the calculation of how many we can really use regarding the Availability Control set up.Or a Warning about parts protected by Availability Control or a toggle to switch the rollup calculation method.Do we miss something?

In Apps 10 Enterprise Explorer, if we have a purchase part that has no assigned Supplier for Purchase Part record(s), we can RMB from the Purchase Part screen and select Supplier for Part from the menu. This will bring us to the Supplier for Purchase Part screen and will automatically start the creation of a new Supplier for Purchase Part record, automatically filling in the Purchase Part No from the source screen. The user just needs to complete the rest of the required fields and save.Similarly, if we are on a Work Order Part Requisition line and enter a purchase part with no Supplier for Purchase Part record, we can link directly from the RMB menu to the Supplier for Purchase Part screen and it will automatically begin the creation of a new Supplier for Purchase Part record, filling in the purchase part number from the source screen.But in Cloud 24R2, this appears to be working differently.When we link to the Supplier for Purchase Part screen, it does not automatically start the cre

Hello,  We are using IFS Apps 10 version 24.34.0 Regarding purchased parts. We are buying in injection moulded plastics where we have 1 common tool for 4 separate purchase parts.Is there a way to either link these parts together so that when a PO is raised it either automatically adds the other components or pops up a warning message.ORIs it possible to have 1 parent part number that then disaggregates into the other parts upon registering arrival ? 

We have a number of very old Return Material Authorizations (RMA) in our system that are connected to Service Orders. I'm looking to cancel them (they don't have any credits associated), or receive the non-inventory items (for the RMA's that do have credits).These were created in error years ago and I'm looking to do some cleanup.Has anyone gone through this exercise and know how to delete/cancel/receive RMA's connected to Service Orders? We get the following error when trying to remove credit approval, receive the non-inventory line item, cancel the RMA. I am in IFS Cloud 23R1   

In IFS 9.0, manufacturing shop orders are created with a ‘Planned’ status.In IFS Cloud, when the shop order is created, the status is ‘Released’.  How can this be changed to ‘Planned’ upon creation, automatically?  The status can be changed manually, but prefer ‘Planned’ status upon creation.

Hi all,It is not possible to fill up existing Handling Units in Stock. Whether from “Receipt” or from “Inventory Parts in Stock”. Do you know why? Starting position:I have a Handling Unit in Stock with a Part which have a Part Handling Capacity of 72pcs per Handling Unit.Now I have already this Part in a Handling Unit in Stock with 56 pcs.So in my eyes it should possible to fill up this Handling Unit with the same part, because there is still space for 16 pieces (72-56=16). Regarding the capacity settings- Part handling unit capacity is correctly maintained- Inventory part storage requirements is correctly maintained- Inventory location capacities is correctly maintained- Handling unit capacity is correctly maintainedbut I can't add the same part to the existing handling unit l either in receipt or in inventory parts in stock. So it can't find the existing Handling Unit in Inventory Location? Thanks in advance for your help!      

Hello IFS Community, We currently face an issue where our team has modified Operations after “Ship WIP” has been done on an outside operation. In the meantime, the operation was received and paid. Now we cannot correct it retroactively.  At the moment I think the solution would be to “reverse WIP Shipment” and reverse the shipment of the difference. As soon as I click on the field to change that value, the “ok” button goes gray. If I simply click “oK” then it gives me the error below:   Since the PO is paid I’m afraid im cornered and I cannot bring the Outside Operation to a status “Closed”.  Any help here would be apreciated. 

Is there anyway to track who approves/approved a staged payment? IFS10 UPD9