Supply Chain

Hello Folks ! Just wanted to share something I fixed recently with Incoming Customer Order in IFS Cloud 25R1.  We have been using the SalesMessageService API to create Incoming Customer orders for some time now.  We recently updated to 25R1 and noticed that the incoming customer order API broke. OverviewIf you’ve recently upgraded or considering upgrading to IFS Cloud 25R1 and use the SalesMessageService API for creating Incoming Customer Orders, this update may affect you. A field change in the order‐lines payload is causing deserialization errors. The Error You’ll See{  "error": {    "code": "ODP_DESERIALIZATION_ERROR",    "message": "Error while de-serializing contents.",    "details": [      {        "message": "Tree should be empty but still has content left: WantedDeliveryDate"      },      {        "code": "UNKNOWN_CONTENT",        "message": "'WantedDeliveryDate' can not be mapped as a property or an annotation."      }    ]  }} What Changed Element Before (Pre-25R1)

Two stage RFQ and Quotation available in IFS cloud? The two-stage RFQ process involves the submission by the suppliers of a technical quote and a commercial quote. The technical quotes are opened and evaluated first to determine a list of qualified suppliers, and only then are the commercial quotes of the qualified suppliers opened and evaluated.

We are currently using IFS Applications 10 (UDP 10), and we would like clarification on how to properly handle "Other Charges" such as Customs Duty that are invoiced by a different supplier than the one supplying the goods on the Purchase Order.Scenario:Goods are ordered from Supplier A via a standard Purchase Order.Customs Duty is incurred as an "Other Charge" on the PO.The duty is invoiced separately by Supplier B (e.g. a customs broker or freight forwarder).We want the customs cost to be included in inventory valuation and cost of goods, but the actual invoice is from a different supplier than on the PO.Questions:What is the recommended way in IFS Applications 10 to:Add such "Other Charges" to a PO?Ensure correct accounting and costing (including inventory value)?Book the customs invoice from Supplier B correctly?Is there a standard process or best practice for this scenario (e.g. use of manual supplier invoices, linking to posting control, or landed cost configuration)?

Does anything currently exist that allows two orders to be linked or associated. Currently we have multiple orders that are associated based on Customer, or work requirement and it would be advantageous to have something that allows us to see the orders together.

Good morning everybody,  I’m looking for a documentation how Customer Contacts and Communication Methods as well as Customer contact on Sales Address Information and Reference in Customer Sales are inherited to Customer Orders. Conditions, Priorities and intended use of the different possibilites are welcome as well. Thank you. Best regards, Rolf

Hello every body!There is a screen to check error but is necessary to enter one by one to analyse.Don´t see option to run the post tax documento after change the setup error.Is there a screen that help to handle this errors? Thanks in advance!

Is it possible to set a ‘Message Setup’ by customer address instead of having it either by customer or by the company connected to the customer?Would like to do E-Invoicing based on the Document Address on the Customer Order. Sometimes the address is going to a country that doesn’t require E-Invoicing even for the same site.Is this possible now? I can’t seem to find a way in standard. Or is there a future enhancement for this scenario?

Hi All, How I can get assembly cost in IFS specially if  I want to get the assembly cost for a particular deliverable. I tried to check in cost/hour tab in deliverable but it is taking the cost from supplier for purchase part not from the PO for that particular deliverable.

I am trying to create a Demand & Supply chain table (in terms of SO/PO). A is my top level demand (final product) and requires various other supplies to manufacture this, I am wanting to see all the supplies (multi level) that goes into that demand. Example below, A requires, B,C,D but B/C/D requires other supplies to have them manufacture, think of main assembly (A) and sub-assemblies (B,C,D) until it reaches to RAW MATERIAL level.Does any thing such already exists in IFS Cloud if not, any ideas how can I tie it together through data base? Demand Order Supply Order A B A C A D B E, F C G D H E RAW MATERIAL F RAW MATERIAL G RAW MATERIAL H RAW MATERIAL   

Hello,Kindly let me know from where the Delivery Address is fetching in the PO Line.I did check Company and Supplier but the delivery address D0032 is not present. Thanks in advance.Regards,Kruthika

Hi, We get this error in the mrp for one of our sites, error is recieved during the MRP snapshot summary :Error ORA-20110: DeliveryRoute.ROUTEDATEPICK: Retrieving next work day from 02-FEB-53 using route has failed. The date is outside the interval of the calendar XXX. occurred while running Snapshot_Summary for Contract XXX. We do not want to extend the calendar this far ahead and would like to find what is causing this issue. We suspect user error inputting some data but are not able to find what is causing it.Checked parts with extremely long leadtimes, Demand far ahead, Supply chain matrix settings, Transport leadtimesWe are running IFS Apps 10 Any tips would be greatful/Anna

Hi,I try to setup an internal trade between company A & B where company A (site 1) is the buyer and company B (site 1) is the seller.  I can create purchase from A and send it to B but in Incoming customer orders there is something missing. I´ve seen in the community that this is a common error message and I´ve tried everything that was suggested but it is not picking up the customer. In the picture below I added customer manually but still gets an error message.   Is there some sort of check list on setting up internal trade as there are quite a lot to tweek to make it work :) Thanks! /Emma

We have Shipment Types on our Customer Orders set to NR for “at order release”. However, when releasing the CO, it is not creating a shipment ID. It also does not allow for a manual one to be made. Any reasons why this is happening?

If you use Pacejet, what did you do to substitute for the UPS End of Day Report?  My understanding is that Pacejet does not have a similar End of Day report.

We have a case where we have forwarded the PO authorization to a person with lower Max Amount for PO. This person to is able to authorize even having that lover limit.Is it so that, if the original Authorization Step is assigned to Person A, he forwards the authorization to Person B, and Person B tries to Authorize. Then IFS checks the amount against the step in the Routing Template? That means, it still checks against Person A’s max amount and allow person B to do Authorize. 

Recently we encountered a strange error for a non inventory part which we used for a long time. We don’t know what has been modified in IFS for it to give this error:The supply code remains empty after I enter the non inventory part even though in the basic data it is set to Primary Supplier Direct.

I have a Purchased Part with Inventory Valuation Method set to Weighted Average (WA). It is also a Sales Part and the Company is set to Delay Cost of Good Sold to Delivery Confirmation.There is an existing quantity for this part with WA let’s say equal to 100 unit cost. I have created a customer order, reserved then delivered it. This created an inventory transaction history DELCONF-OU and DELCONF-IN with unit cost of 100. Before I execute a delivery confirmation, I created a new Purchase Order and changed the price to something that would change the WA. Received it into stock. WA has changed to for example 150 unit cost.Executed the CO Delivery Confirmation and it created a transaction DELIVCONF with unit cost 150. If I look at the overall postings for the CO, it is causing my GL Balance to have a balance for account in M1 posting type. Is this correct? Has anyone encountered the same problem?

Hi All,How do we receive the outbound delivery confirmation from WMS now in IFS Cloud?In APPS10, we had been using WMSINT integrations for this functionality but since we won't be having this in the Cloud version, what are the alternatives in place?How do we receive info from WMS in Cloud?Do we have projections which can be used as replacements to achieve this? BR,Sumit K

Anyone have an idea on why this Int Purch Trans order isn’t flowing though completely? Both sites are setup as internal customers/suppliers. Other orders have flowed through these sites without issue. We’re currently on 24.2.6.  

We are working with EDI Orders and also intercompany MHS orders.In our customer settings, we have customer calendars, which are useful to enter Dates on which Customers will receive goods (as example, customer want to receive only on Monday goods, than the system will calculate the possible delivery date only on mondays.)It seems, that this function does not work, if the customer order is create from an EDI ORDER Message. Is that a bug, or depends it on the different way of order creation by EDI functionality? Same issue for Backorder Options, they will also ignored for EDI Orders.Is there any way to solve this problem?Thanks for your feedback.Andre

Hi Everyone, When some of our users try to load data from APB they are receiving an <HTML> error. Does anyone know what could be causing this? The are trying to load ~800 shop orders. We are using IFS Cloud 24R1. 

Hi All, Imagine the following data setup and scenario. Demand Site - Site ASupply Site - Site BInternal PO X is created on Site A and sent through to Site B where the internal CO Y is created and processed. The pegging is correctly shown. However, even before Y is delivered, PO X on Site A is available in Register Arrival on Site A and can be receipted while CO Y is in a status prior to Delivered. The expectation is that PO X should only be able to be receipted once CO Y is processed through to Delivered. Am I missing a setting here or does IFS have a different rationale behind this?  Thanks in advance!

IFS Cloud has the option to define the load sequence in the Consolidated shipment. The customer’s requirement is to set the sequence in such a way, that the goods which are delivered last to be loaded first.  Even though this is possible, I can see that the load sequence is missing on the “Load consolidated shipment” window. It is not available under “Handling Units to Load” or “Loaded Handling Units”. Further, even in the related WADACO Configuration it is missing and there’s no such related item to configure.  If the load sequence is added to the consolidated shipment, then it should definitely be available on the “Load consolidated shipment” and in WADACO. Because, if the load sequence is used, the warehouse worker who uses a scanner should know which shipment to be loaded first. Otherwise, there’s no use of having it just in the consolidated shipment. Is this the standard design or is there any other way to achieve this?

Version used: IFS Apps 10 Update 9 I noticed that upon creation of a line in Customer Order, system fetches the cost of that part from inventory part in stock and stores in ‘Cost’ field at CO line. But, system doesn’t considers exchange rate if the currency in CO is different from the currency in which item’s cost is stored in inventory. E.g., If part cost in inventory is 100 BRL and customer order currency is USD, system is populating ‘Cost’ field at CO line with 100 value and does not apply exchange rate conversion. How to fix this ?#IFSRnD

Hello All,I am facing error while adding Document Address in Customer OrderKindly help me with resolving  the issue.Regards,Kruthika