Service (Touch Apps, MWO, MRO)

Is it possible to bulk upload attachments for a particular screen, but for multiple records.Example - IFS Screen - Inventory PartNo of records - 200No of Documents - 400Need to attach a set of 2 documents to each Inventory Part.Can that be achieved through a script after placing all the files at a specific location ?

Need input on the below queries 1.Is the travel distance for every task captured in PSO apart from travel time during below events    when using HTM data before commit    when using TomTom realtime API after commit2.How long is the above data available in PSO after the task is completed so that we can use it for reporting purpose.3.Detail of TomTom API that is called for real time tracking in PSO

HI,     I have created a report which takes an RequestId as Input and Generates the report,It all works well when we run it from the report screen by providing a requestId,but when the same report is configured in the Request screen via report set it gives a 140 Page doc with the same report being repeated over an over again.Any idea why this might be happening,it is giving 140 copies on all requests,Is there any specific mapping needed to run it from the request screen

Hi,Can someone please help in verifying where can I change the default value for “Schedule Inside one Maint. Window.” option in prep WO MPB Scheduling tab.It automatically flagged at the creation of the WO & customer expect this to be disabled. 

Hi,I don’t understand why these options are not activated for updating Work Task Template Revision on PM Actions, Can you help me? I have the WTT AMS3 Rev 5 Active but the rev4 is linked to the PM Action:When I try to see the PM Actions and WOs where the obsolete revision is linked I am not able because options are greyed: Why is this happening? As I can see at the F1 online help These three otions should be enable, Isn’t it? Thanks in advance

As most modern Apps now come with fingerprint access to enable quick login, we would very much like to see this on the MWO service 10 app as well.

Is there a way of attaching multiple photos to a MWO quickly, without having to select and save each one individually?

Is it possible to attach a Video doc type to an object using Document Management eg a Work Task Template ? And then have a transformation to a Work Order and then to MWO? This is for training video for a set of engineer instructions on site. 

We have an employee that is leaving and as such would like to assign all his work assignments going forward to another employee.The user tried going into Work Assignments and then clicked in the Allocated To field and tried Edit Find/Replace but the Replace tab isn't available, only the Find.I must add the user is trying to change ALL of his assignments and hopefully not have to do this one by one.Is there an easy way to do this task?

Would it be possible please to extend the functionality in Planning Workspace > Resource Planner for Unavailabilities to allow editing as well as removing them?We are currently using PSO version 6.7.

In search domains, for work orders it is only Work Order (active separate) that are available. It is not possible to search for Work Tasks, only Case task and Task are available.Will the search domain for work tasks be enabled with any future update?     

Hi team ,can anyone tell me how to provide the global_code_table values in the input xml . since i am not able to find the drop values in the pop up screen , i tried giving the table name has gloal_code_table but still the values where not displaying .  please find the below code.<update_remark> <remark> <task_id>@task_id</task_id> <remark_type>@user_input[id=remark_type, table_name=remark, column_name=remark_type , control_type=ComboBox,required=Y]</remark_type> <remark_description>@user_input[id=remark_description, table_name=remark, column_name=text, control_type=TextBox, required=Y]</remark_description> <insert is_initialized="false"/> </remark></update_remark> thanksmuthujayashree R

I am installing IFS for the first time.  I am building custom pages with a custom projection to be used as data entry forms for custom data.  All the pages will use the same projection.  I cannot find a way to build the first page and then simply duplicate and modify it to make the other pages.  This will save me considerable time.Is there a way to duplicate and modify a custom page?

I am trying to build project workflow-type capabilities in IFS (Aurena).  I want a user assigned an activity on the project plan.  When they open the activity I want them presented with the latest version of a document class they need to use for reference and I want them prompted for the document class they need to upload to complete the activity.The project plans and associated activities are created from a template.  I’ve tried to associate an empty document revision to the activity on the project plan template.  When I copy the template the association of the document class to the specific activity will be copied to the new project plan.The problem we’ve encountered is that a specific Document ID for the document revision is copied from the template to the new project plan.  If we create two new projects both projects share the same Document IDs, so two different users on the different projects will be updating the same Document ID rather than a document specific to the project.Any

Hi,I have a requirement in Aurena to add an action which will output an Excel file with sheets.Action should be added to the parent and when clicked all the child elements should be added as sheets of that excel file and excel file should be downloaded.Any suggestions? 🤔ThanksRegards,Tharindu

How can we disable the ListRowExpander icon (i) on the Web Client row level?

Hi - I have  a report rule created on Apps 10 upd 9, which creates a document revision from the report and create an attachment - in my example for Sales Quotation.But for some reason the attached document is not visible in the attachment from the object itselfHave anyone experienced this before?attaching some examplesMy key refs on the report rule are:  QUOTATION_NO=[@ORDER_QUOTATION_REP/QUOTATION_NO]I have a sneaky feeling it is relating to the key refs, but I am not sure how to correct it, and in the document object table, it seems to find the quotation alright..(ref attachments) 

Hello, How does IFS10 installer validates the SSL certificate at the new installation/ reconfiguration of the MWS?   One of the installations I have done failed at the reconfiguration after a delivery installation and the certificate validation step failed with below error. And note this environment was using the same certificate before the reconfiguration without any issue. Certificate valid till 2021 If I enter a wrong password it detects it as a wrong password and outputs a more informational message. Internet access for this server has been disabled from the beginning there is no way the certification validation can be done (or has happened earlier) over the internet at the moment.  Then I looked in to the firewall logs and found server is trying to communicate using TCP port 135 time to time but there’s nothing blocking the connections there as well. Now is there a way I can validate the certificate using a command line tool or something to get more information about failing

Within PSO mapping, we can see the home location of the technician as an icon on the map. Is there a way to get it to show the latest location (latest GPS fix) on the map as a large visible icon, instead of showing the home location?  

Trying to add more options to the screen heretried updating this via the Lists but whatever option we add or remove, doesn't affect those optionsIs this screen modifiable? PSO 6.7030

somebody know if on IFS, I can change the form or structure of the bill of lading beacuse i just appear like this and there isn’t any information. We create one manually from excel but we would like to create a bill of lading from IFS. when I am on shipment module and i want to print it just appear like the picture that i attached. somebody have an idea to create a bill of lading with more description of the parts or customer? 

Hello all,I have a report rule in Apps10 Upd 8 which creates a document revision from the report and creates an attachment - in my case for Customer Invoice:The document class used in my report rule is setup to store the file in an FTP server: When I run the report, the document revision is created and attached to the customer invoice, as per expectations.However, the PDF file is not transferred to the FTP server. Then, it is impossible to open the file from the document revision.I have checked the logs on the FTP server, but no connection is opened, and there is no trace of file transfer.Note: if I change the EDM repository type for this document class from FTP to Database then the file is correctly added to the document revision and I can consult it. Does anyone already face this issue? Is there any specific setup to do?Thanks in advance for your help.Regards,Gladys.

Hello All,is it possible to hide lobby element for one user and show it for other on same lobby? We have one lobby for 4 users and I’d like to put 4 lobby elements and display only one for specific user. I tried to hide it by specific rights but it not working properly. Best regardsBartosz.  

Our company is utilizing IFS9.Our company utilizes external software to help to combine several documents into one PDF format. The software name is (KOFAX).After we have one file with the PDF format, the user attaches the PDF file into the (IFS) Document Revision.However, after we try to open the file from IFS, some fields disappear from the document. In other words, some data from the PDF file attached in IFS  miss information.The file before be attach to IFS. It looks normal with the entire data. The problem happens after the file is attached to IFS.Any Idea what is happening? 

Dear allIs there a way to mass download a list of documents (for example if a QR returns a list of document no#) from DMS, like retrieve as ZIP or individual files?