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Hi all,Working with the Dispatch Console i have  created one DataSet with one Service Organisation and 4 Delivery Units (relating with geographical places in the country).I want to assign a unassigned task (Delivery Unit A) to an engineer from the same delivery unit. However, the system allows me to assign the task to an engineer from another delivery unit:Is it a possibility to not allow the scheduler to assign a task with a delivery unit to an engineer from another delivery unit?  Thanks in advance.Regards,Irene

Hi,  I install the latest version of PSO 6.14For a dataset, I can’t see the Gantt Resources for one Dataset (Date are in the past 2021)Do you have an iea ? a setting is missing ?Thanks and Regards

Hi anyone know what the installer parameter name and the value for it ? Only place in the tech doc is the system parameters where it’s refers to a installer parameter?When performing the upgrade we get this exception !!!Error deploying file fndbas\24R1-GA.cdb at 03-JUN-24 09:08:44!!!Error occurred while executing Plsql BlockDECLARE   server_time_zone_    FND_SETTING_TAB.VALUE%TYPE      := 'NOT_SET';   parameter_           FND_SETTING_TAB.PARAMETER%TYPE  := 'SERVER_TIME_ZONE';   fnd_setting_record_  FND_SETTING_TAB%ROWTYPE;    FUNCTION Is_Valid_Time_Zone(time_zone_ IN VARCHAR2) RETURN BOOLEAN   IS      time_zone_count_ NUMBER;   BEGIN      SELECT COUNT(*)      INTO time_zone_count_      FROM V$TIMEZONE_NAMES      WHERE TZNAME = time_zone_;       RETURN time_zone_count_ > 0;   END Is_Valid_Time_Zone;BEGIN   IF Is_Valid_Time_Zone(server_time_zone_) = FALSE THEN      RAISE_APPLICATION_ERROR(-20001, 'Set_Server_Time_Zone: The time zone specified via the global.serverTimeZone parameter is

Hi Guys,Iam trying to import a data set to PSO using Swagger Post method. When i do try to execute the XML, iam getting the error: The string '' is not a valid Boolean value. at System.Xml.XmlConvert.ToBoolean(String s) at System.Data.Common.BooleanStorage.ConvertXmlToObject(String s)….. Iam suspecting the XML ,but seems to be ok as shown below.Appreciate your help..  

Hi Community experts, I have create a custom menu for BDRs so that our internal business users can self serve and find all the lists they want to maintain in one place in IFS menu.What is the recommended way to propagate this to other IFS environments like TST & PRD etc there seems no way to bundle them in an ACP,  for example.Or is it simply the case that you apply the required changes in each IFS instance manually as and when.TIA on this recommendation

Hi, I’m trying to create a navigation link from for example customer order lines to inventory part availability planning and want to add some additional filters apart from the partno parameter that is passed. Only showing sites with the part in stock would be great but when trying to add that condition, the validation of the navigation filter fails. Is there a way to make this work?Kind regardsKristian

Hello,I, and I’m sure I’m not alone, have the requirement to have a document connected to a Misc Demand or Misc No Part Demand be carried over to the supply which would be a purchase requisition line.  IFS does not have a “standard” transformation for this.  Has anyone defined a custom field that would carry from the demand to the requisition so that a normal transformation could be done?  (Extend the target view??).  Or, have written the SQL that could be used as a transformation method?Thank youPatrick

Hi,Could you share a document that introduce the Roadmap of PSO in 2025, (not integrated with IFS Cloud) but as a stand alone solution. Thanks and Regardsanthony

We are looking to upgrade to Cloud from Apps 10 in the near future.Is it possible to search the content within documents in  Cloud (24R2 or greater)? 

Hi, Could you please confirm whether the following IFS managed databases are hosted on-premise or on Oracle Cloud Infrastructure?IFS Build Place databases IFS Managed Cloud Databases (Use Place)Thanks Thilochana

Hi all, Can someone tell me what the ‘Remaining Planned Hours’ in Project Resource Planning is?My expectation is that the remaining planned hours = Planned Hours -/- Employee Allocated Hours.So far it looks like it is the same as Planned Hours.Thanks, Robert

Hi,If I’m not mistaken, pPreviously PSO was only installed on premise.Is it possible to install PSO in SaaS,  the hosting should manager by the current hosting provider of the customer  (not in IFS Cloud)The installation is stand alone, not with IFS cloud.Thanks and Regards 

In EAM Solution for IFS Cloud 24R2, one of our customer is looking for Multi Company Work Order Execution Solution. Work order will be created in company A and work task will be created under same or different company site combination. Financials will on the individual task site and their posting control set ups based on site. Below is how requirement looks like - Work Order No: 55 Company A - Site A1   Work Task No: 122 Company A - Site A1 Resources - Person, Material and Tools @ Site A1 will be used Work Task No: 123 Company A - Site A2 Resources - Person, Material and Tools @ Site A2 will be used Work Task No: 124 Company B - Site B2 Resources - Person, Material and Tools @ Site B2 will be used  Thanks in advance for your reply.

I was wondering if anyone in this community is informed about the IFS vision for the roadmap regarding the old Silverlight interface of PSO? My best guess is that it will completly disappear, because Microsoft no longer supports Silverlight.If thats the case, then I wonder what will happen with the Automatic Planning feature which the Silverlight client has but the new UI does not have. At least not yet. Is it also coming to the new UI of PSO?The features ‘Rules’ and ‘Rule Collections’ are allready available in the new UI, which were constraints for the Automatic Planning feature. However in the last Relase Enhancements document, it is said that for example the 'Requirements’ feature will not be implemented in the new UI, which could also be defined as contraints for the Automatic Planning feature. So this suggest that Automatic Planning might not come back to the new UI. Is that the case? The Automatic Planning feature looks quit valuable for the overal solution. Also I actually do no

Where in IFS would I go to modify how shop orders get released so that I can force a “Customer Owned” Ownership on certain parts? Is this even possible?We have an issue where when the shop order gets released the parts from below get wrongly marked as Company Owned and they need to be manually changed to Customer Owned. 

Hi all, Some say the first day of the week is Sunday (Mainly in US & Canada), other say the first day of the week is Monday So how is it defined in IFS, what the #First Day of Next Week# is?

In IFS CloudMost customers have a valid email in Communication Method. Some don’t.When printing Reminder, a report rule is set up to send the reminder by email to this customer. But for the other customer, how can i set up a report rule to print the reminder only for customer without email?

Each time we register arrivals, we need to copy PO number and paste it in register arrivals search. It is inefficient and time consuming. Is there a way to directly move to the relevnat record in register arrivals from PO?

Version : 23.1.4External file template STDFRBNKSTAT is used to import standard external CFONB file (file template issued by French banking society)External File Template​​​​A dedicated external file template STATFRANCE has been created by copying standard template STDFRBNKSTATBanking file import has been done based on STDFRBNKSTAT templateExternal File TransactionsHowever lines starting with 04 have not been importedError statement ‘Unpack error’ : “Format de valeur ou symbole décimal non valide dans le fichier chargé.” Meaning format not appropriate Possible root cause:  Standard banking file incorporate alphanumeric values in amounts (eg E on below screenshot).These values are used to determine signs and others information. Below matrix to interprete these values I need some assistance to resolve this issue. 

Hi All,I added a persistent custom field to the entity CroHead as follows. And then added it to ‘Component Repair Order’ page with below LOV filter. But this does not filter ‘Cf Crm Contact’ using ‘Customer ID’ value. It’s ‘1000’ here. But it filters correctly if I change the filter as follows. Is there a way to get this filtered dynamically using the ‘Customer’ value?I went through previous community posts and F1 documentation as well but could not find a solution. It seems syntax has been changed in new cloud versions.I checked with below syntax but still no luck.contains(Cf_DisplayText, '$CUSTOMER_ID')contains(Cf_DisplayText, '$[Customer_Id]')contains(Cf_DisplayText, '$[CUSTOMER_ID]')contains(Cf_DisplayText, '$[CustomerId]') Thanks & Best Regards,Randini

 Hi, I want to create a new external file type, but I can , there is no action avalaible  on the page,is it possible?Thanks 

Hi,In the sale quotation, there is a State field and a Status field. The State field corresponds to CLOSED_STATUS/CLOSED_STATUS_DB in the database.accepted values : won / lost / no decision / nullI can't find the Status information in the database, and I need it for data migration.Does anyone have any information on this subject?

I am doing some experimenting trying to solve a problem where specific sales parts for specific customers can only be made with raw materials from a supplier authorized by the customer.  Think of it as making customer-specific parts made from raw aluminum supplied by ALCOA and that the customer has approved use of certain ALCOA raw materials.I was experimenting the use of the supply code “Production Schedule” from a customer order line to determine if that customer order line is “pegged” to a particular production schedule in a manner similar to how customer order lines are “pegged” to the shop orders on which the parts are built.I created a customer order for a production schedule part and released the customer order.  But I did not receive a production schedule.  What am I missing?Thanks!

Certain users do not get customer order status turned into invoiced /closed even there are no stops in the order type. This happens when  create customer invoice  performed in service contracts which also create the customer order .The users where the function works has almost similar permissions .Is there any setup that we need to check please for these users.Thanks Udanee

Hello,  I am trying to amend the description of a GL code via code part values. I can amend it and then save it however no-one else can see the change when they run a GL download - it still shows the old description. Am I missing a step somewhere? Thanks