IFS Solutions

This post is relevant for some customers that uses the Aurena Agent and where the IFS server has SSL/TLS certificates provided by Digicert.The problemWe recently got a report from a customer using the Aurena Agent that it stopped working. After some investigations by IFS Support it was concluded that the problem was due to a recent mass-expiration of SSL/TLS certificates provided by Digicert (it has been reported about for example here: https://www.bankinfosecurity.com/revoked-digicert-digital-certificates-27-yet-replaced-a-26032). This forced a new certificates to be installed on the IFS server, which in turn makes to the Aurena Agent refuse to execute any commands initiated from that server.BackgroundWhen the Aurena Agent installer is run, the URL to the IFS Cloud environment server needs to be provided. The installer downloads the certificate from the server and stored a "hash" (a sort of fingerprint) of the certificate on the user's PC. Later, whenever the Aurena Agent is used from

Greetings!I am trying to add part number 45594 to the Configurate Structure but get an alert message “Phase in date of this component conflicts with parent revision date.” Does anyone know what I need to do to fix this in Apps 10?  

Hello,    Is there a way to hide the Customer Order Charge Type so that the customer only sees the combined price of the goods they are purchasing when receiving the order confirmation and customer invoice?  Example - The End Customer only wants to see the Delivered at Place cost on their order, they do not want to see the Freight Charge.  However we need to account for that freight charge and the freight charge needs to go to the correct GL account.  When I enter the Charge Type on the Customer Order that charge will automatically show up on the customer confirmation work order, customer just wants to see total cost including freight in one lump sum.   Thank you,.Joe   

It appears that the Public Holiday Compensation requirements have changed somewhat recently in App10 Aurena.The original setup that was working was that a PCH Day Type was created with an Absence Wage Code, Fixed and Value of 8. A PCH Schedule was created with a date and the PCH Day Type connected. The PCH Schedule was connected to an Employee’s Schedule and Rules Assignment. A Substitute Schedule was not required. On a day defined in the PCH Schedule, 8 hours of the Absence Code would automatically be inserted into the Employee Results for that day.The above setup has stopped working. Page Help  indicates that now a Substitute Schedule for Public Holidays has to be created and connected to the Cycle Schedule. Page Help also indicates that PHC Day Types also have to be created with Increment Wage Types instead of Absence Wage Types. When I follow the Page Help the Attendance now indicates the day is a Public Holiday, but Results are not generated for the day. I have manually run the Da

Hi Team,Have you observed below error in connectivity IN message ?All invoices have to be checked in Load ID 8414 !                    ORA-20105: ExtIncInvUtil.NOTALLCHKI’m running intra-company invoice (within same system) using message class MHS and I get above error.Any lead to resolve this is appreciated.

Hi,We are using IFSAPP10 and need to trace import/export operations. As an Authorised Economic Operator (AEO) we have to provide traceability from importing matierials to exporting the repaired elements. We are asking for this requirement to be implemented in the version we are using that is IFSAPP and up to know we have had no positive answer. This is a major issue to us as we may loose our certification as AEO. I include relevant information form Spain Government https://sede.agenciatributaria.gob.es/Sede/en_gb/aduanas/operador-economico-autorizado-oea.html For re-exports of materials, traceability is required between the method of importation and exportation. An example is the inward processing customs arrangements, under which a good (a yacht in our case) is temporarily imported, upgraded, and re-exported, paying taxes on the value of the applied upgrade. In these cases, the good is imported for a certain value, and upon completion of the repairs, an invoice for the repairs perform

We are seeing the following error when trying to print a customer invoice GENREPORTIO:Could not generate report: 'TRANS_ERROR:Failed transforming report data : 'javax.xml.transform.TransformerException: com.sun.org.apache.xml.internal.utils.WrappedRuntimeException: The end-tag for element type "PRICE_UNIT_MEA" must end with a '>' delimiter.''This happens when I do ‘reprint modified’. Also when I try to do reprint original from archive i get the same error but this time a little bit different:GENREPORTIO:Could not generate report: 'TRANS_ERROR:Failed transforming report data : 'javax.xml.transform.TransformerException: com.sun.org.apache.xml.internal.utils.WrappedRuntimeException: Element type "INVOICE_TEXT" must be followed by either attribute specifications, ">" or "/>".'' 

I am working with BPA for validation purposes. To show a message I am using the IFS Failure Event (Validation Failure End Event) which is documented here: IFS Failure Event (Validation Failure End Event)My goal is to display a message from a variable. In my BPA I have a script task that sets a message variable like so:   I connected it directly to the IFS Failure and set the message to be ${errorMessage}:  When this BPA runs the message never substitutes the variable:   Any ideas? 

Hi,How can i produce an Inventory Projection report by month to include number of units, pallets and value at the end of each month for a 12 month period?We have tried using “MRP open supply and demand” as a basis but if there are no transactions in a month the table shows zero on the last day of the month there were no transactions in.

The event action of NOTIFY_NEXT_AUTH is enabled and we also have a notification schedule set. Not all authorizers/acknowledgers that are the next in line for the invoices assigned to them are receiving the email notification. Would acknowledgers also receive notification if we have this set? 

I want to create a report rule expression to use the customer ref field for an invoice, and to use the name regardless of if the user has entered this in upper or lower case.I have created the expression = UPPER([@CUSTOMER_ORDER_IVC_REP/CUST_REF]) Testing if this works how I expect it to it does not work how I would expect.  It works in PL SQL, so I now suspect it is not available in the report rule expressions.  I have seen the report rule is not being used in the report rule log. Does the upper function work on report rule expressions?  ThanksDarren 

Hi,Is there a way to create Return materials (RMA) to return issued parts from MWO?This is for a company doing delivery services using request management and how to return the parts if there is a defect or customer refuse the parts ex: delivered 3 parts, but need only 1.  

Dear team, is there someone who knows where we can we can nominate potential successors behind an employee, such asREPLACEMENTS READY NOW                            REPLACEMENTS READY IN FUTURE       (2-4 YEARS)                         is this functionality exists?

We had a customer order with 210 required qty, we intended to deliver only 20 pieces of that customer order, which were manually reserved (with serial numbers) We used the "quick order flow handling" function to issue the delivery note, but the system has automatically reserved and delivered 210 pieces instead of 20.This indicates that not only the reserved items were pick-reported, but also unreserved items, which should not happen in a serial-tracked sales process.Is there any setting which allows this automated delivery behavior or is this a bug in ifs?We are in IFS 22r2  

Hi There,I am looking for some guidance around setting up MS Azure IOT Central to feed data in to IFS Cloud 23R1.What should the Callback URL be? Ex: https://<host>/* What should the IAM Client Setup Redirect Uris?Thanks in Advance!Malik

Hi! We are having difficulty with our Advanced Planning Board (APB).When we try to copy Shop Orders into APB from our instance of IFS Cloud 23R1, it times out at the point of “Loading Schedule”. Then we get an error message that states “A Task was Cancelled”.Eventually it’s possible to get in and we can see the correct number of Shop Orders identified on the “Count Hits” function when loading a couple of shop orders. However, it doesn’t show any of the work centres, shop orders etc.We think that APB is linked to IFS (as it can see the orders we want to pull across) but the orders never actually come across from IFS Cloud into APB.Any idea what could be causing this please?

Hello,We’re still using an older version of IFS Applications, for which only light themes are available. I started digging into the files and found that colour, font, etc. properties are stored in XML files, so it’s easy to create new themes. I created a dark theme, but there’s one problem: IFS uses the system font settings for most of the data, and the font colour is, of course, black. Is there any way to override this? The only solution I could find was to use Windows' high contrast mode, but this affects all applications and I don't know anyone who would want to use it.

Hi All, I don't have a clear idea on using service delivery units in new service management module. Is service delivery unit a group of resources? If so what is the connection with Resource Groups? In standard tasks, we allocate resource group as a person demands. How this service delivery unit can be connected then?  When we transfer work task to mobile, we can transfer to specific resources or resource group as pool work. What is the similar functionality with service delivery units?  There is no separate page for service delivery unit. We can just create them under a service organization just by adding a row. Eventhough, we put same service delivery unit in different service organizations there is no any pop up message.  There is no specific place to add resources to a service delivery unit. We can include a resource to a service delivery unit when new service resource create. If we include a resource to a service delivery unit, when creating a new service resource, is that resource

Hello Community,We have an 8 hr. shift ending at midnight.  We are using “Rounding Rule Definition” for rounding to the nearest ¼ hr.  I’m trying to set the rule for an early-out clocking resulting in an Interval “Time Out” of 12:00 am.  However, IFS is not liking it:Early-out Clocking Resulting in an Interval “Time Out” of 12:00 am???2nd Shift ScheduleCan this be configured, How??Thanks, Troy

Hello all, Currently working in IFS 10 Update 11, IEE - we’re noticing that on the Time Clock, the List of Values for  Operation ID on the Stop Production and Report Qty Complete buttons are not consistent. This is happening even though the LOV view for both of the buttons is exactly the same. Here’s a screenshot from the Time Clock Type Detail Items for those two buttons:Both of these buttons take Employee No and Op ID as the editable inputs. For the Stop Production Button, once you enter the employee no, the list of values for Op ID shows any operation that the employee is clocked in to. However, for the Report QTY Complete button, the employee number is not passed into the query, leaving a huge list of operations to select from instead of a few. We’ve also tried messing around with the “LOV Where” column for the Report Quantity Complete button, but can’t get the employee number to pull into the filtering. Has anyone seen this before or know what the proper syntax for the LOV Where c

Hello,what does the zoom function “Permits” do in the form “Work Task Template”?It never provides any information about permits, even if permit is connected to Work Order an Work Task Template is used in that Work Order.What connected between Permit and Work Task Template should exist to see permits via zoom function Permits? 

Hi Using Apps 10 and have just created a new work centre, i have updated the relevant structure with the new work centre ID and then ran CRP but i keep getting the same ERROR message“ShopOrderScheduler.NOAVAILABLERESOURCECRP: No resource available on work center PW4F3 when scheduling load source and order MRP/50167495/*/ operation 50 with finish date 21/07/2022.”Does anyone know what is causing this? i have checked the work centre and have 1 resource connected at 100 % Efficacy.regardsJamie

Is it possible to tie an expense sheet credit card transaction to a purchase order/po receipt?

I am working on adding a new tab titled "MarketCampaign" to the Account CRM page, which should display information from the MarketCampaign entity. However, since the MarketCampaign entity does not have a direct reference to the customer ID, we are unable to directly fetch the required data.The relationship between Campaign ID and Customer ID exists in the MarketCampaignTarget entity. To address this, I attempted to add a custom attribute to MarketCampaignTarget to retrieve data based on the Campaign ID from the MarketCampaign entity. However, the fields added to the entity are not visible in the Account CRM Page Designer.Here are the steps I've taken so far: Added the MarketCampaignTarget entity to the Account CRM Projection (CrmCustomerHandling). Created the necessary association between entities. Published and unpublished the entity multiple times. Despite these efforts, the issue persists, and the newly added fields do not appear in the Page Designer.I would appreciate any guida

Hi everyone,I have a trouble at e-Agreement. We have multiple compaines. I wanna send agreement with company mail address. I cant figured out define  mail senders for companies. I wanna do like A Company => Use MailSender_1  , B Company=> Use MailSender_2 ….. Regards.