IFS Solutions

Have anyone been able to display feature layers from ArcGIS Enterprise Portal in IFS Cloud?We are now on 25R1 SU8 and I have not been able to get this to work since the ArcGIS Enterprise Portal uses single sign on...

Hi All,I tried to set a sort order on the FSM Repair Centre Screen in the usual way in Primary Table Constraints Editor and noticed it did not work (screen shown below). On loading the baseline screen I then noticed none of the column sorts work when you click each of the column headers. This will likely be why my sort configured in Primary Table Constraints Editor did not work. Have any of you come accross this before and is there a fix? We are on U27. Thanks,Barry

Hi,Lets assume we are using MSO in automatic.We have shop orders outside of the planning horizon in the future.The planning is rolling and reaches the next day.The corresponding shop order are now within the planning horizon.Will the automatic MSO run consider them and plan them as soon we reach the next day?what happens in automatic mode?Kind regards 

Hi, It is possible in IFSCloud in the Business Activities view to close (completed) single activity. Is it possible to make the command available also when you choose several activities? 

We just switched from Apps 10 to Cloud. We are now noticing Shop Order Need Dates and Shop Order Finish Dates being the same day. With backwards scheduling in Apps 10, there was always a 1 working day gap between these dates, based on the MFG calendar. Is this no longer the case in Cloud or is there a setting we are missing somewhere. 

Hello, When we use the Menu Project Management, I only get the ‘standard lobby’. I want to replace it by a personalised lobby called ‘XXX My Project management Lobby’,  We duplacted this one  But I do not figure out how I can replace the default one by my personalised/

Hi All, In IFS Cloud applications, License management window comes with a button “Generate Metrics”. This allows us to generate the license information realtime. IFSAPP user has the access to this button in most of our environments(Different IFS Cloud versions tested). But the button is not available for IFSAPP user for a customer who is currently in 22R2 version.Has anyone came-across this issue and was able to resolve? Please let me know if there is any possibility to fix this issue. 

I’m trying to pass the bearer token in http_req_headers_ in APPS10.Now, in application messages, I get this error:Failure while obtaining result: java.lang.ArrayIndexOutOfBoundsException: 2 Caused by: commonj.work.WorkException: java.lang.ArrayIndexOutOfBoundsException: 2 Caused by: java.lang.ArrayIndexOutOfBoundsException: 2The API call isn't even recorded in the Postman mock server. I assume it fails before reaching the mock server.And I noticed I can randomly put any header other than “Authorization”In the Routing Address, I tried the “None” method.Guide me to solve this error please.

Hello, We are working on an integration with one of our business partners using the BPA workflows offered by IFS Cloud (We are on 23R1). All the logic is in place and is working as intended, but the BPA fails for “large” datasets. We are using the REST Call Task to send a web request to our partner’s API. The request body/payload cannot be stored as a string because when there are many items, the requestBody would quickly exceed the 2000 character limit to be stored in the Oracle database as a string. If it were to be stored as a string, we would receive a persistence layer exception at the end of the workflow.Instead, we are storing it in a process variable called ‘requestBody’ as an object.The request body field of the REST Call Task requires a string, so we must convert the JSON object to a string using Camunda Spin: JSON(requestBody).toString() in the task.This works perfectly for “small“ payloads. However, even though I am not storing the “large” string, it still throws the same p

When uploading a large file to import Fixed assets, using the system generated ExtFAObject external file template, we are receiving the following error:  “The depreciation (14695.69) for book INTERNAL is greater than the acquisition value 14500.”This is the same error for all assets, regardless of the actual acquisition value included in the upload.  Can anyone assist with this error?  Here is an example of the data being uploaded - you can see in this case the asset acquisition value is actually 24291.26.  Would appreciate any assistance.  This is happening on all the assets in the file   

We recently started using new employee badges and the card length is 17 numbers and have been trying to configure our Employee Card Parameters in IFS but are unable to. Our old card length was 5 and this is how we originally have it set up.But when we received the new badge number for one of our employees which is 40560350484658948 and tried configuring it in IFS, with this new setup. It doesn’t read the last 6 digits of the card.I have also made sure the card number is updated on the employee file as wellBut we tried various different options to configure the numbers to work and we are unable to.

I have a report rule for the report CUSTOMER_ORDER_IVC_REP. It is used to email the invoice to the customer and send a pdf to a folder on the file server. It all works as designed except for one thing. When the invoice is printed within IFS the rule resolves to True and the actions occur. If someone then goes to Report Archive and prints the report, the rule then resolves to True again and I end up with a duplicate pdf and a second email. I cannot find any difference between the two reports to prevent the second occurrence. The below conditions prevent the rule from resolving to True when a duplicate invoice is created but not when the original is printed from report archive. 

Hello, I have two questions around setting up print servers for a cloud hosted IFS apps 10 Aurena only deployment.IFS recommends setting up print servers “as close to the physical printers as possible”. I see this as an outdated strategy. Many organizations have centralized data centers and/or cloud infrastructure and are actively trying to reduce the number of servers installed at locations, including print servers. There are low latency, high bandwidth connections that can overcome issues of the past. So, what are the actual needs for bandwidth, latency or other technical specifications to make IFS print servers work effectively so I can decide whether they actually need to be on site or in our data center?Second question, does IFS support Azure Universal Print, which is ultimately where we’re going in our infrastructure.Thanks.  

Sales > Customer > Customer > Address > Delivery Tax Information tabCustomer Invoice address 100  Customer address 170 has 2 tax codes  Sales > Invoicing > Customer Invoice Original Invoice 970004438 was created with N tax code   The problem is this customer needs 2 tax codes per line, and we have created a correction invoice.    When we go to tax lines, we are not able to see all the tax codes to choose the correct one. In the dropdown it shows just these 2 tax codes.The question is What we need to do to find all the tax codes and create the correction invoice with the correct tax codes?   

Hello,I’ve encountered a behavior in IFS V10 that doesn’t seem normal.create a first customer schedule (progression 1) with one line. I then release the schedule, which creates the customer order line, and I deliver that line.After that, I create a second version of the schedule (progression 2) containing the two lines: the previous one and a new line. When I release it, I receive an error message saying that the system cannot cancel the first line (that is delivered). However, I don’t understand why the system is trying to cancel it.I repeated the same test in IFS Cloud and I do not get this error. So I’m not sure whether this is a V10 issue or if some configuration is missing.Could you please help me with this?Thank you.

We have a custom API in IFS Cloud. We also have a website that uses an Apache server and is connected to IFS.After we make changes to the custom API, the API commits successfully and does not give any error. However, the website shows an error. The error message is very general.After we update the API in the evening, the website gives an error the next morning. During the day, the problem fixes itself.Error Message :ChatGPT said it might be a cache problem. It suggested the following code:BEGINFnd_Cache_API.Clear_All;END;It also suggested restarting Apache, because Apache or the middleware may cache the database connection pool. Old prepared statements may remain.When we restart, unfortunately the error still continues.Is there a script that can fix the error immediately?Has anyone experienced a situation like this before?How can we solve this problem? 

While converting the PR to PO, is it possible to setup the default coordinator as ‘Default’ and the default buyer as our User Id i.e. user id of the user converting the PR to PO

Can a timestamp be added to the distribution history to see when someone has clicked 'Read'? Is there any other way to know when they click 'Read'?

Planning Method E+F uses Order Overhead in the MRP calculation. Can someone explain in detail how the Order Overhead is calculated? Is it related to Cost Buckets/Elements. It seems that the Ordering Costs in Inventory Part are also will be considered for manufactured Parts. 

Hi everyone,I would like to clarify the expected system behavior in the IFS Cloud Project Transactions window.We observed that when the Cost Accounting Voucher has not yet been created for a project transaction, the Organization Code in the record can still be changed. This is possible even when the employee is already assigned to a specific organization and position in the system.Our understanding was that the organization should typically default to the employee’s assignment and remain consistent. However, the system currently allows the Organization Code to be modified before the voucher creation.Could you please confirm the following: Is this the standard and expected behavior in the system? Or could this be considered a bug or configuration-related issue? Any clarification or guidance would be greatly appreciated. Thank you!Navoda Nuwangi

Hello,We are trying to install the ifs-monitoring helm chart.  In our test system with one middle tier server, it works great.  We run .\main.ps1 -resource 'MONITORING', wait for the pods to start, and we can log in to Kibana and Grafana.  However, our integration and production systems use high availability with three middle tier servers, and on those systems it’s not working.  The ifs-monitoring pre-install-kibana pod fails to start with this error:Creating a new Elasticsearch token for KibanaCleaning previous tokenDELETE undefined failed: connect ECONNREFUSED 10.152.183.247:9200Error: connect ECONNREFUSED 10.152.183.247:9200 at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1606:16) { errno: -111, code: 'ECONNREFUSED', syscall: 'connect', address: '10.152.183.247', port: 9200}And the ifs-monitoring fluentd pod fails with this error:[38;5;6mfluentd [38;5;5m13:37:10.74 [0m[38;5;6mfluentd [38;5;5m13:37:10.74 [0m[1mWelcome to the Bitnami fluentd container[0m[38;5;6mfluen

Hello every one,I want to use the IFS feature to be able to predicted the value of a counter type parameter to be able to generate ahead of time my condition based preventive WO.I’ve done this simple test :I added some values for my running hour counter :And my PM action plan is updated like this :  Do you know how this calculation work ? From what I understand :There are two calculation method (interpolation and average) : how to choose ?  What is the exact formula used ? I’ve tried to modelise a simple linear regression with my values but I don’t find the same result There is a documentation (PM Plan) but it doesn’t seam up to date : I don’t find the “condition forecast configuration” mentionned in itIt will be mandatory in my current project to have these details to be able to make them validate by the maintenance methods department.Thanks !

Are there any dedicated training regarding Equipment Maintenance Management available? We would like to manage Equipment Calibration in IFS.

Hello everyone,A request has been made to update the process for sending customer reminders. We are currently working on a proposal, which will involve sending reminders to customers via email. It is essentially semi-automatic. The idea is that a job will be set up to send out reminders via email on a daily basis without the user having to create a reminder proposal. Do you have similar requirements and/or experience? How did you implement this? 

Since moving to IFS Apps 10 UPD 8 the buttons have disappeared from the Receive dialogue box.    Register Arrivals RMB on line and select Receive Receive dialogue box opens but no buttons are displayed on the right-hand side: The same screen in our Test database which is IFS Apps 10 UPD7:     Has anyone experienced this before and if yes, how can it be resolved.