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The Action Type is invalid for Event Type 'CHANGE'. One or more of the above errors was generated attempting to create Task Events from the process 'undefined'.

  • March 13, 2026
  • 1 reply
  • 15 views
CHRISTALM
Sidekick (Customer)
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Hello, we are upgrading from 11.5 to 11.8.4 and I’m testing the creation of a form, process, stage notification email (smartmail) using action processor.  

when I try to close the task before the notification stage in the process, this error appears:  

The Action Type 'SENDMAIL_GEDS_ATIP' is invalid for Event Type 'CHANGE'. One or more of the above errors was generated attempting to create Task Events from the process 'undefined'. There may be a configuration issue preventing you from progressing this process. If you are not sure why this is happening, please contact your administrator for further assistance.

Bear in mind that the old ones from 11.5 work and I just recreated it from an old action type that does work.

I believe I’ve checked everything I can to make this work.  It’s not live yet, were still in the testing stages and need to have this working before we go live.  

 

Best answer by CHRISTALM

Here is the solution:

 

Right click on your main privilege that you use - open in new tab

Go to:

Entity Privileges

Open folder on the right

Search for Event Type Action Type (we added all event entities, not just the action type to be safe)

Read, create, update, delete is checked

Save your change

 

Then go to Action Type

Choose the action type you created (that was giving you the error)

Make sure Event Type is listed there and also make sure all of the event types are added to the action type

 

    1 reply

    CHRISTALM
    Sidekick (Customer)
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    • CHRISTALM
    • Author
    • Sidekick (Customer)
    • Answer
    • April 23, 2026

    Here is the solution:

     

    Right click on your main privilege that you use - open in new tab

    Go to:

    Entity Privileges

    Open folder on the right

    Search for Event Type Action Type (we added all event entities, not just the action type to be safe)

    Read, create, update, delete is checked

    Save your change

     

    Then go to Action Type

    Choose the action type you created (that was giving you the error)

    Make sure Event Type is listed there and also make sure all of the event types are added to the action type

     

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