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Question

Load Error on External Customer Invoice

  • April 23, 2026
  • 1 reply
  • 19 views

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Hello. We attempted to do an external file upload of customer invoices but are getting the load error below. I would appreciate if someone can advise on what is causing this and how to fix. Thank you.

 

 

1 reply

Furkan Zengin
Ultimate Hero (Partner)
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  • Ultimate Hero (Partner)
  • April 23, 2026

Hello

On the line, there is a field called Payer. In your case, the Payer field is same as customer ID but missing the leading 0. It should be 031575 but 31575

You can leave it empty so it will be fetched from the customer master.