Hello, we are upgrading from 11.5 to 11.8.4 and I’m testing the creation of a form, process, stage notification email (smartmail) using action processor.
when I try to close the task before the notification stage in the process, this error appears:
The Action Type 'SENDMAIL_GEDS_ATIP' is invalid for Event Type 'CHANGE'. One or more of the above errors was generated attempting to create Task Events from the process 'undefined'. There may be a configuration issue preventing you from progressing this process. If you are not sure why this is happening, please contact your administrator for further assistance.
Bear in mind that the old ones from 11.5 work and I just recreated it from an old action type that does work.
I believe I’ve checked everything I can to make this work. It’s not live yet, were still in the testing stages and need to have this working before we go live.