IFS Solutions

In IFS Cloud 23.2.9, in work order management through maintenance module, I am not able to find the class that is assigned to the corrected fault on the work order as we could have in previous version.Field “class” in V8 :In VCloud, we can see 2 times the field “Item class” in the execute work task window but both are not the ones we need.  Wouldn’t it be a bug to have the same “item class” field on this window and not to have the “class” field ? What is strange is that I can see the required field on historical work order but not able to reach it in the flow🤔 Thanks for your help

Hello,After updating the PSO to version 6.14.0.38, I’ve noticed that a lot of errors appear in the Events tab:ErrorARCFailed to select from ARC_Snapshot_Timetable_Usage.Going on deeper details, we can see Oracle error:Database Error: 936 Oracle.ManagedDataAccess.Client.OracleException (0x80004005): ORA-00936: missing expression https://docs.oracle.com/error-help/db/ora-00936/ at OracleInternal.ServiceObjects.OracleFailoverMgrImpl.OnError(OracleConnection connection, CallHistoryRecord chr, Object mi, Exception ex, Boolean bTopLevelCall, Boolean& bCanRecordNewCall) at Oracle.ManagedDataAccess.Client.OracleCommand.ExecuteDbDataReader(CommandBehavior behavior) at ThreeSixty.DAL.DBAccess.RetrieveData(IDbCommand command, DataTable dtTableToSelect, Boolean bCheckForDuplicates, Boolean bFirstRowOnly, Boolean bAdditionalRows, List`1 lstrExcludedColumns)Looks like some sql definiton error from ARC service...but I couldn’t find the rootcause of it.We have 3 environments of PSO, after the 6.14

Hello everyone,I want to take the administrator authority from the user who created the document revision.How can I do it? Best Regards.

Hello everyone, Where can i enter the basic data for Inventory Part > Classification > Product Category and where can i use this information? Thank you,Fatih YILDIRIM

we are having issues with buyers choosing the incorrect GL account in the prepostings when purchasing a fixed asset. We have Account turned on as mandatory in PR and PO.Is there a way to populate or ensure the correct GL account is selected when the Fixed asset code part is entered thanks in advanceLisa 

Hi,Every time my customer tries to release a shop order , he gets a locked message error saying that it can’t be done, then when he tries again a few minutes later, the release works.It has been a recurring issue for all of his shops orders releases and wants to know where the issue comes from and how to prevent it? Thanks for your help. PS: I have screen shots if needed but it’s in french and I was not able to replicate the issue in the test environment.

I’ve used the Person ID of our payroll officer to grant them access to employees outside their employing company, to be able to authorize time and transfer to our payroll software. i.e. employee in Company ABC, but needs to authorize time in Company XYZ. Similar to this topic :  The user is able to view the time registration/employee in the Authorization screeen, but is receiving an error message ‘Access Denied. You cannot authorize records within Time Pers Diary logical unit’ after attempting to authorize.  Any ideas what is missing?

Hello,I am looking for help to get a clear set of instructions on how to get MWO working with IFS Cloud. I have noticed there is a lot of documentation that depends on which version you are installing. I am looking to setup the most recent on Aurena Native. Following Questions:Am I to follow the Regular Set of instructions for installing the Touch Apps Server? - IFS Touch Apps Server Installation I am having a hard time understanding how to get data to be sent between IFS Client and MWO, is there a clear set of instructions for this? I found the following Mobile work order pages: Mobile Work Order - Technical Documentation For IFS Cloud IFS Cloud DocumentationBoth of these pages mention different permissions that need to be setup. Should I be referencing both of these pages?I also noticed the one page mentions Group Push and that Users need to be connected to sites. Is there anywhere that clearly explains how this can be setup? Any help is appreciated. 

Hi, I am trying to update a WO Generated Lead time field on a number of PM actions connected to one Work task template. However when I update the value in the work task template and run the Update Connected PM Action job the value on the WO Generated Lead time field for connected PM action don't get updated. Could some point me in the right direction on how to achieve this please?  

Dear All, We have 1K plus customer projects that need to be migrated to IFS cloud from legacy application. I would like to check with you, if there is any way to mass approve all the projects in a go please ?I would also like to know if there is anyway to update service line information at Pre-Posting tab at finance project level, also code string completion? Appreciate your valuable inputs.Kind regards,Ashok.

Hello,I am trying to create an external link that will take our users to an external website. The address is https:\\inet.example.com (example was used to hide the real value). The link works in a browser such as Google.This is the screen after the link is clicked on. I have tried https:\\www.ebay.com and am able to get to the Ebay page.Does this have anything to do with the URL address not being ‘https:\\www’?Thank you in advance!

When trying to access our Build Place, I’m being asked to confirm my MFA for my account; however I’ve changed mobile phones and have lost the entry in my Authenticator App - is there anyway I can turn off MFA / reset my account or re-populate the Authenticator app?

Substance task in IFS: Is it possible to fill and update information about substances (such as environmental properties, criteria, and equivalent factors) from an external source, like a document or a government website?Does anyone have experience adjusting the system to allow this functionality?Alternatively, is IFS currently developing such a feature in the near future? I couldn’t find anything relevant in the community. 

Hi All, I am looking for some confirmation on a question(s). Situation:For both CPO/Shipment and WO we can create ‘Pick Lists’. But it seems that - although they are both called ‘Picklists’ - they are not the same. We already notice this with the Pick List numbering which does not seem to follow in order. CO/Shipment picklist can be a high number, but the WO picklist is a low. And if you create first a WO picklist and get for example ‘5’, then a CO/Shipmennt picklist could be ‘1256’ and again a WO picklist that would be ‘6’ (following on 5). So it seems they follow different incremental values. It also shows on ‘Picked Pick List lines’, where the ‘Source Ref’ = ‘WO’ cannot be selected, there is only ‘Customer order’ / ‘Project Deliverables’ / ‘Shipment Order’ / ‘Purchase Receipt Return’. Pick by Choice only seems to work on CO/Shipment Picklists, not on WO picklist.   So questions:Am I right that these are 2 totally different  sets of tables? If so, would it not have been more transpar

Hello Community!Today I’m trying to insert some Units of Measure using Data Migration Manager. When I try to commit my changes, I see the error description “Method MODIFY failed : ORA-20122: IsoUnit.ERRUPDUSED: The field [USED_IN_APPL] is not valid for update for user defined codes.” in those UoM that are user defined.Any ideas how can I approach a solution for this? So far I tried setting the “USED_IN_APP” as “Out of Scope” in the Target Table definition but that doesn’t make any difference.

Hi Community, Is there anything that can be implemented in IFS to prevent IPAP due dates being updated when a PO is registered as arrived? When Pre-registering arrival/pre-receipt of order for P1079950, the Due date in IPAP shows as 31/12/2024 which is also reflected in the PO screen and is the correct due date, as the two images shown here The action of registering an arrival of a raw material PO is somehow adding on false additional days (date of receipt (05/11/24) minus planned arrival date (13/10/24) that is 23 days) to the IPAP due date (31/12/2024 + 23 = 23/01/2025) which giving the buyers incorrect information when managing their stocks and ensuring they have raw material to meet demand. But the PO screen still showing correct planned receipt date 31/12/2024. Best regards,Jason

Hi everyone,I have noted that the current behaviour of the Aurena configuration context will allow to save on the changes done in the page designer. We can change the names, hide the columns, and arrange the column order of a particular page and save to a new context and apply to users. However, if we need to do any adjustments from the column chooser, for example, if we reorder the columns in the column chooser, those changes will not save into the context, but when the user logs again, that user can see that column chooser order is saved by overring the order in the context. I hope this should be saved to somewhere in a user personal profile. Can some one technically explain how such changes in column chooser will be saved in the application?And it is possible to export them in IFSCLOUD, similar to app10 personal profiles, and reapply to other users. In the below example, I have a new context for the shop orders page, and I have the colum “Tardy” at the end of the order in the contex

A cloud customer has a requirement in Malaysia where for customer tax, they need to include tax in the invoice, and they are liable to report (and pay) taxes to the government when the invoices are paid. so generally, a tax code with tax method tax disburse as “Payment”will do the job, but there is a specific government requirement that even though the reporting must be done after payment, if the invoice is of a foreign currency, the currency rate that must be used for tax posting must be the rate of the invoice posting date. In standard IFS, the rate used for payment based tax is the rate of the payment date Is there anyway where where we can Either use the currency rate of invoice posting date for the tax posting created from a tax code where tax method is “Payment”ORUse a tax code with tax method as “invoice entry” (so tax is posted at rate of invoice posting date) and when running the automatic tax proposal fetch only the tax transactions of the paid invoices

In IFS Cloud, after an upgrade, where and how do I activate Rowkey for an entity on demand?In IEE it was an RMB option

Hi, Just looking for some guidance on being able to connect to an OAUTH2 Integration Handler from FSM6U23.I can use Postman to successfully post to the endpoint and retrieve a token / get a successful response. However when I set up a Message Routing and add in the arguments like for like from Postman to FSM6 I am getting an error. In Postman I am adding the 4 parameters to the body.Therefore in FSM I am assuming I would need to replicate that in the XML Map.However when the Map and Routing is posted the exception I am getting is;  <run_message>System.AggregateException: One or more errors occurred. ---> Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.   at Newtonsoft.Json.JsonTextReader.ParseValue()   at Newtonsoft.Json.Linq.JObject.Load(JsonReader reader, JsonLoadSettings settings)   at Newtonsoft.Json.Linq.JObject.Parse(String json, JsonLoadSettings settings)   at Metrix.Integration.Handlers.OA

we are reporting an operation in a shop order, which backflushes components perfectly. Can the smae reporting of the operation, also do a receipt of the parent part into inventory? 

Hi all,we try to integrate PSO with an external system and need to know what we have to setup in the firewall in between.Which ports / URLs should be open in the firewall?Every helps is appreciated. BRAndy

Hi Guys,Is there any out of the box solution available to mass update the PO lines planned receipt date in one go for a specific purchase order.One purchase order usually contains the 30+ lines for different projects and parts with the same wanted receipt date on header. Seems changing the PO header wanted delivery data wont do any changes to the existing lines. Any one found a solution for this? Client is using 23R2 Thanks,Chamath

My FSM dev environment is installed using the HTTPS protocol, and while I'm accessing OData attachments using Postman, I received the following error.     However, I used the HTTP method for the test installation, but when I tried the OData attachment, it was working without any errors and retrieving the attachmentIf we use the HTTPS installation method in the environment, it is not working.

When try to preview a report in Report Designer with a saved xml file I get the follow error message: “The current schema doesn't seem to match the specified file error in IFS report designer, render anyway?”This has happened to the only two rdl and xsd files I have tried.  The IFS version in Cloud 23.2.6. Any know how to get past this?