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Hello,

In IFS Cloud 24R1 ‘Request Work Task’ screen, when a technician enters the expenses or updates the status (i.e., Travel, Arrived, Start Work, Completed) from mobile, it gets reflected in Cloud under the Costs tab.

Expense line can be identified by the type ‘Expenses’ but for the Travel and Labor time, it is linked to a single cost type as ‘Personnel’. Is there a way or screen in Cloud to differentiate between travel and labor time separately as we have in IFS FSM? Please let me know.

Kind Regards

Priyanka Cecilia

Hi

You can use Time Types on the Time Reports tab.

NB: these types are not visible on the Cost lines, only time reporting lines, but can be linked to different Sales Part for Sales lines

 

Time Types definition page:

 

It is possible to default Time Types for work and travel on the mobile resource so the correct type is automatically applied on time reporting lines when using auto time and status change on the work assignment on mobile (start travel, start work, complete...)

 

 

KR

Lénaïc

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