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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
S
Do Gooder (Partner)
SandyDo Gooder (Partner)
asked in Finance (Financials)
RIBA Payment for Supplier

Hi All,Does anybody come across with connecting RIBA payment format for supplier Payment? Process of customer payment is working fine and I would like to know what would be the supplier payment process.Much appreciate help on this.Thank you. 

281
S
Do Gooder (Partner)
M
Do Gooder (Customer)
matthewg93Do Gooder (Customer)
asked in Upgrades & Updates
Moving from UD17 - UD22

Hi IFS Community, We are looking to move from UD17 - UD22, as part of the assessment for this move we have begun assessing the bugs that are fixed in UD23 and therefore would be open in UD22. The release notes provided by IFS are really high level, they’ve previously advised they would provide external Solution IDs for the bugs we want more detail on.I have tried to find more information on some of the previous solution ID’s provided but I cannot find any information online, example would be a severity 1 bug found in UD22,  An error message blocks the creation of an invoice in a service contract (Solution ID 307580).Can anyone please advise me on where information on these solutions can be found?Kind regards,  Matthew

340
M
Do Gooder (Customer)
Timmermans Roel
Hero (Partner)
Timmermans RoelHero (Partner)
asked in Assets (Asset Management)
Equipment Basic Data - Classification Organization

Dear All, I’m trying to learn more about the use of Equipment Basic Data > Classification organization. Unfortunately, the information I can find is very limited so I have no idea about the benefits of these Classification organizations/Classification Codes.  Could someboy gives some additional background on this functionality?How do you use it? Whare are excellent customer cases that benefit the use of Classification organizations? Best RegardsRoel  

1273
Timmermans Roel
Hero (Partner)
T
Do Gooder (Customer)
TDCANJANADo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Mass delete for technician skills

I want to perform “MASS DELETE” on some selected skills in a screen. Is there any functionality in FSM that can do it or is there any way to do it? 

1001
SAMLK
Hero (Partner)
A
Do Gooder (Customer)
AXIANNAPIDo Gooder (Customer)
asked in Supply Chain
Customer Calander on Demand Order and Supply Code Int Purch Dir.

Hi,How is it supposed to work when we have customer calendar connected on demand order and we have supply code Int Purch DirThe calendar is transferred to supply order line, so you can see on order line address that the calendar is connected.But if the supply site change Planned Delivery Date because it is not possible for them to deliver and the date is a holiday on the customer calendar,the supply site does not get any information that it is not possible to deliver at customer that date even that there is a customer calendar on the order line.Is this a bug or how it is supposed to be handled? RegardsAnna

400
A
Do Gooder (Customer)
A
Do Gooder (Customer)
AndrianneDo Gooder (Customer)
asked in Service (Touch Apps, MWO, MRO)
Link between work order to several WBS project

Is these anyone to create a link between work order to several WBS project ?or link between work order task to several WBS project ?

624
HGR
Do Gooder (Employee)
A
Sidekick (Customer)
athasankaSidekick (Customer)
asked in Service (Touch Apps, MWO, MRO)
Cloud mWO Service Engineer app crash

Hi all, We have gone live with Cloud 23.3 mWO Service Engineer app. Many of our techs are reporting the app crashes often. I’m suspecting it is when the app goes to background tasks and the returning to the main screen. Has anyone seen it before? Is it an Android thing - perhaps trying to kill background jobs?The devices are on Android 13 (Galazy A34 5G)  

891
JOOLSE
Hero (Employee)
A
Sidekick (Customer)
andrei.borromeoSidekick (Customer)
asked in Finance (Financials)
Revenue Recognition

Hello. I am hoping someone can advise or give some direction on how to handle this situation in IFS. Parent company received an order. Billing for the order will be done by parent and depends on milestones achieved. Parent sets up the customer order. Most of the work will be done by subsidiary. Part of the revenue will be earned by parent. The rest of the revenue will be earned by the subsidiary. Subsidiary sets up an intercompany order (customer is parent) and project. The amount of revenue to be recognized by parent each month depends on the percentage of completion of the project in the subsidiary. Parent will not recognize cost.  Subsidiary recognizes revenue each month based on percentage of completion. Cost recognized is actual cost. After subsidiary completes project, it ships to the customer. It will then bill the parent. For example,Assume the parent received a $100 order.  Parent sets up customer order for $100. Revenue allocated to parent is $20. Revenue allocated to subsidi

64010
Lauri
Sidekick (Customer)
S
Do Gooder (Customer)
Shamika_EluxDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Impact of address change on PSO activity schedule

We have a situation where we will not have the full address at the time of appointment request. We will only have city, country and postal code at appointment request and later at the time of slot confirmation, we will have the full address. Since address is a mandatory field in FSM, we want to use some default address per postal code at time of appointment request and update later once we receive actual address at slot confirmation. The question is PSO will show slots based on default address and later when address gets updated co-ordinates will be changed so will there be any known impact on the task or on the PSO schedule with this address update.Note : Default address and actual address both lie in same zip code so we should not have a situation where there is very huge distance between the co-ordinates of the 2 addresses.

523
Shneor Cheshin
Superhero (Employee)
M
Hero (Customer)
mmossHero (Customer)
asked in Supply Chain
Define Storage Volume Requirement

Hello,I am looking for the table view which stores the information entered on this prompt so that I can see the part data. Can anyone help? thanks.  

703
M
Hero (Customer)
M
Do Gooder (Customer)
meierj99Do Gooder (Customer)
asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)
IFS Cloud and CSI Construction Division Codes

Is anybody using CSI construction codes in the IFS project module.  We are implementing IFS Cloud and would like to see how others are tracking projects and activities to Division Codes

180
M
Do Gooder (Customer)
lopespetro
Hero (Customer)
lopespetroHero (Customer)
asked in Service (Touch Apps, MWO, MRO)
Mobile - Still executing... Database Process is waiting for MWS.

Hi All.I’m facing this situation where it takes a long time to sync a single task to mobile user, about 30 40 minutes. The user need to initialize the app to receive the task. Using Apps10 UPD17, MWO Maintenance app Aurena. Sync Task [10565723] of User [FRSA] Device [27559] - Still executing... Database Process is waiting for MWS. Any ideia what might it be?  

842
lopespetro
Hero (Customer)
M
Sidekick (Customer)
meshfemiSidekick (Customer)
asked in Service (Touch Apps, MWO, MRO)
Failed Transaction: Assignment Start/Work Start cannot be later than Assignment Finish/Work Finish.

Hi Community,Why will MMO triggered this kind pf failed Transactions even though the start work is not later than finish work as shown in the screenshot below?   Thanks for your input. Mesh 

884
lopespetro
Hero (Customer)
paguin
Sidekick (Partner)
paguinSidekick (Partner)
asked in Service (Touch Apps, MWO, MRO)
CRM Companion - Touchapps - IFS10

Hello,Can some one suggest the way to configure CRM Companion in Touchapps.Getting error when trying to enable (the same is attached). Please adviseregardsPankaj 

462
paguin
Sidekick (Partner)
M
Sidekick (Employee)
MaheeshaKSidekick (Employee)
asked in Document Management (DocMan)
Feedback Needed on IFS Geo coding Provider

Hi,Could you let me know regarding the provider used by IFS to determine the geocoding?

313
M
Sidekick (Employee)
P
Do Gooder (Customer)
PREKNAPCZYKDo Gooder (Customer)
asked in Finance (Financials)
VAT margin scheme invoice

We would like to issue the VAT margin scheme invoice. Is anybody who know what setting should we use in IFS? Should we add new fee code (tax code) or delivery type (if so what parameters should we use)?VAT margin schemes refers to second-hand items when you only paying VAT on the difference between the buying and the selling price.Best regerdsMarcin 

731
A
Hero (Customer)
Udara Hasantha
Do Gooder (Customer)
Udara HasanthaDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Seeking Guidance: Integrating ClickLearn with IFS Cloud

Hello all,We're eager to integrate ClickLearn with IFS Cloud to enhance our learning processes. Seeking guidance on setup, integration options, data exchange, user experience, and best practices. Any insights appreciated!

850
Udara Hasantha
Do Gooder (Customer)
E
Do Gooder (Customer)
ERCPRATIKDo Gooder (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
How to segregate incoming and outgoing servers for staging functionality.

Hi All,If we have multiple server and multiple process then how to segregate outgoing servers for staging functionality.If we have 10 server and 20 process then how we can divied servers equaly. Menas A server can process only B not C and D can only process E not B and C as per the configuration.

351
roklde
Superhero (Employee)
M
Do Gooder (Partner)
MikeB_ECDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Lobby Date is off by one day

Hello IFS Community,I am curious if anyone else has seen this behavior and is it a bug?  When I use a data page parameter in IFS Cloud on my lobby page the result is one less than I have chosen and then again, one less when passed to the elements.  Here is the scenario:Date chosen in lobby is 01/02/2024.  Date displayed on Lobby Page is 01/01/2024:  Date passed to the element is 12/31/2023:  Has anyone else seen this? 

401
M
Do Gooder (Customer)
A
Do Gooder (Partner)
ADDMIWADo Gooder (Partner)
asked in Products (Manufacturing, Products, Engineering)
Extended Analyse for parts not delivered/produced for long time

Is there anyone that have runned into a situation where the demand is to have an extended control plan if it has been very long since latest delivery/latest shop order?When frequent deliveries /frequent shop orders  ordinary control plans is ok to be used, but when there is a gap between occations there is a need for a extended analyse.I have not found any obvious way of solving this. Is there anybody that have an idea how to solve this demand?

320
A
Do Gooder (Partner)
J
Hero (Customer)
JannetteCHero (Customer)
asked in Data Migration
Where an IAL is used

Hello,Is there a way to find out where an IAL is being used (quick report, package etc etc ….)Thanks 

310
J
Hero (Customer)
L
Do Gooder (Partner)
LancePDo Gooder (Partner)
asked in Document Management (DocMan)
Batch_Transfer_Handler_API procedures not supported in IFS Cloud

Hi All, In IFS V10, the Batch_Transfer_Handler_API has procedures which I need to use for IFS Cloud to read and transfer files from a folder location. However, these procedures are no more supported in IFS Cloud. PROCEDURE Read_From_SharedPROCEDURE Delete_From_SharedPROCEDURE Upload_To_DbPROCEDURE Upload_To_FtpPROCEDURE Move_From_Shared NOTE: All the above procedures make a call to Plsqlap_Server_API.Invoke_Record_Impersonate and within this procedure we have :Error_SYS.Appl_General(lu_name_, 'Procedure Invoke_Record_Impersonate is not supported'); In there any equivalent procedure available in cloud to do these operations? I’m basically uplifting a customization from IFS V10 to IFS Cloud 23R2 and I’m facing a challenge in this particular area. Kindly help.

1793
Mathias Dahl
Superhero (Employee)
Armaghan
Sidekick
ArmaghanSidekick
asked in Products (Manufacturing, Products, Engineering)
Timeout Lobby Element

Hi,In IFS app09 it was possible to change the Timing Out Lobby Element.I just want to know how is it possible to change this setting in IFS app10?

2228
Link
Superhero (Customer)
A
Do Gooder (Customer)
ayagmurDo Gooder (Customer)
asked in Service (Touch Apps, MWO, MRO)
ORA-20124: Error.NULLVALUE: Field [LU] is mandatory for Basic Data Translation and requires a value

Hi, as it is shown even though there are no null value, it throws the error. What is the problem? Anyone have experienced that before? BR 

4391
A
Do Gooder (Customer)
B
Do Gooder (Customer)
BETDANBDo Gooder (Customer)
asked in Upgrades & Updates
Is there a roadmap past 24R1

We were told that there would be a 2 year roadmap or at least a statement of intent made available for review.Over time this seems to have dropped to a ‘roadmap’ covering the actual release and the next one.The last one I can find covers 23R2 and 24R1, how can I find what is due 24R2, 25R1&2 and ideally 26R1? 

9523
BeaDanieA
Do Gooder (Partner)

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