IFS Solutions

In the output container there isISO_LANGUAGE validation failed, basic data target cannot be foundandISO_COUNTRY validation failed, basic data target cannot be found.Then the Basic Data Container need to filled with data from the target environment, right?There is no option in the Basic Data Target Table drop down to select. Why is it empty? What is missing? 

We have a customer order line demand for a phantom part but can’t work out how we fulfill the demand.  Does anyone have a suggestion on how we can get around this?

On this page: https://docs.ifs.com/techdocs/24r1/070_remote_deploy/010_installing_fresh_system/010_planning_installation/007_middle_tier/005_overview_remote/ There’s a link to the “Supported Platform Guide”, but it doesn’t work.   I don’t necessarily need the link fixed, exactly! We’re trying to set up a new Linux middle-tier server for IFS Cloud 24, and we can’t find any technical information on how the Linux server should be set up. Thanks!  

In IFS Cloud 23R2,Was there a possibility to add Subtotals to appear at the bottom of a Table View screen ?Eg :  On Purchase Order lines screen, is it possible to add totals for the Net Amt/Base field to appear at the bottom of the screen. 

Good afternoon,When we look at the customer analysis screen is does not show a copy of the invoice in the attachments tab at the bottom of the screen even though the invoice has been attached in the Customer Invoice window.How do we set this up please so that the pdf invoice shows in the customer analysis screen?** when we look at the supplier analysis screen this does show a copy of the supplier invoice as we have attached it to the manual supplier invoice screen.**

Hi team,I get the below error when I offset customer debit invoice against a credit invoice “At least one Invoice Line must be entered before saving Invoice” Thanks,Ken

Good Morning, We are wanting to be able to create an advanced customer invoice at a line level, do you know how this is possible ?Kind RegardsPaula 

Dear Team, How to configure the immediate dispatch upon scheduling in PSO 

when one customer order not only the spare parts sales but also the installation (service work order performed), how to see the total cost and the real revenue. seems currently the cost only calculate the material cost, not work order cost connected.

Hi All,Greetings.Project Connected Work Orders will be used.I want to know whether standard application (Apps 10 UPD 15) supports project budget control on Work Order Transaction like Time reporting cost and material issues based on Project budget defined on Cost/Revenue Elements. I have tested the scenario, planned cost does not get loaded on the project activity and once the GL is updated the cost gets updated as Used cost directly once work task transactions are authorized and transferred. The requirement is to control the cost at Time Reporting stage initially without configuration/modification.In below screenshot budget for internal labour cost element (3000) is 5000, where as application allows excessive time reporting of value 11380.Note: Project Time reporting functionality is not required.

Is there a way of setting up approval rules for material requisitions? We have approval rules set up for purchase requisitions/purchase orders. However, there is nothing in IFS preventing material requisitions being raised and parts issued in warehouse management.Thank you

We are getting T1 posting errors and cannot see why. The value C1223 used for the code part PROJECT is either missing, is a budget/planning code part value or has invalid time interval.The work task preposting is populated with Project C1223.  the project has been re-opened and is valid until Jan 31.I have tried duplicating the issue in test but the time transactions are valid so we’re not seeing the same issue in test.  Does anyone have any suggestions on what else to look for. ThanksShelley 

In IFS Cloud 23R2 There is a requirement to configure a maintenance survey on Work Order status changes.When Work Order status change from Work Started to Work Done a maintenance survey should be triggered. To achieve this. What is the Workflow Type selected on Maintenance Survey (I can’t find suitable one with respect to WO) What is the Configuration Type selected on Workflow configuration (I tried with Configured Work Task with Action flow tab options, but couldn’t find a suitable Action, I want to do this without action flow if possible) How can I ensure that a Workflow configuration is applied on a WO, from Prepare Work Order screen. If automatic trigger is not available for WO status change how should I configure a maintenance survey for a Work order? what should I choose for above parameters?

Hi IFSPlease find a scenario.Current Day/Day 0 = Engineer is non-working.Next Day/Day 1 = Engineer having working shiftTask allocated to Day 1. Customers are raising concerns that the field engineers are getting disturbed on non-working day. So what are the options to stop task auto dispatch from Day 0 to Day 1? Once the task get dispatched, it should be immediately get attended and sometimes the engineer will miss to check this task, leading to SLA breach and high penalties.Note:Next day commit is enabled and it is needed as well. Because if Day 0 and Day 1 are working for the engineer then next day commit should work.  Thanks,Jagath

Hi All,  What would be the correct GL account/account type to configure for M3 & M4 Posting Types?We have configured an Inventory Account for Posting Type M4. Could this lead to a discrepancy between the GL balance and the inventory value per period? 

We have come across the above requirement from our recent customers implementing IFS Cloud. The requirement in detail is the ability to add Authorization Type = Position into Authorization Groups and not just individual authorizers as per the current functionality. Although IFS has the ability to incorporate positions into purchase authorization, in the current functionality, a position is only possible to be included in an Authorization Routing Template as a Step where only that position is able to be added but not several within one Step.The reasons for this requirement are that,The maintenance cost of Authorization Groups with individuals is high specially when it comes to a large organization with many divisions/departments with many personnel with authority to approve purchases. Whenever a person leaves or joins the company, the relevant groups need to be updated.  Several different positions should be eligible to authorize the purchase and

Hi All, We are having numerous instances where the application goes down almost once every day. The usual error that we see preceding the middleware or the database services going down is “PlsqlapServer.ERRPING: No response from MWS server [MAIN]”. The MWO sync jobs start building up with this error and then within a few minutes either the MWS or the database goes down. Has anyone else experienced this issue? Any pointers on what we could check? Thanks,Nitin Kadam

I recently add an issue working on a case for a big prospect. This prospect already have extensive authorizations rules for purchase requests and purchase orders.1- one of its rule is that the requester is part to all the authorization process from the request to the order.In the Purchase authorization basic data, you can select the requisitioner as authorization type. It works perfectly for un purchase requisition authorization rule … didn’t work at all with a purchase order authorization rule.  There is no error message, the line with the requisitioner just didn’t show up!The requisitioner is no more a rule available for the purchase order authorization rules. PURCHASE REQUISITION AUTHORIZATION RULES

Hi,We have a requirement where we need to have authorization steps that are not dependent on each other in PR authorization routing. would really appreciate if any experience on this can be shared.The business requirement is that there are cases where certain authorizers can authorize without waiting for another but the sequential authorization routing blocks this.If we can make one of the below examples work in IFS that would help Example 1 : Suppose there are 5 authorization steps. Step 2 and 3 are not dependent on each other. So the the requirement is that both are completed in any order before proceeding to step 4Step 1 : Needs to be authorized before proceeding to step 2Step 2 : Needs to be authorized before proceeding to step 4Step 3 : Needs to be authorized before proceeding to step 4Step 4 : Needs to be authorized before proceeding to step 5Step 5 : Final step Example 2 : Suppose there are 4

I have created:Sales Process Template  Sales Process - Process IDHowever due to a change in naming convention I wanted to delete a Sales Process from the CRM & SRM basic data - I have not used the Sales Process on a Business Opportunity, but I get the following error: Am I just being  numpty? The Rm Proc Process “name of Sales process” is used by 7 rows in another object (Rm Proc Stage).   I have removed all the Action IDs per Stage ID and, but I am unable to delete this Sales Process as it is linked to the Sales Process Template - where the 7 rows are.  I am using the Sales Template so do not want to get rid of that. Is there a way to delete this Sales Process in the basic data as I hate untidy basic data? 

Hello everyone,  can someone explain to me the difference between approver and confirmer in the approval role in the approval regulation - purchase order? Thank you for your answers. ️️

Hello community.  Looking for input on any experiences and resolutions with port exhaustion on the FSM web client.  We are running FSM6u25 and have seen a recent spike in occurrences of failure of the web client due to port exhaustion.  In the most recent occurrence, we had the # of ports set to 16,384 and now have increased them to 20,384 in hopes of providing some relief while we work on the root cause.  Any feedback is appreciated.Thanks,Richard

I’m curious if anyone using the FSM6 Web Client (u25) has any tips or recommendations on how to resolve significant response delays when users are navigating between screens, running searches, saving transactions.  We are currently working through some infrastructure recommendations following a ‘health check’ but wondering if anyone has identified or implemented any specific changes to help improve responsiveness.

We are considering use of the MWO (Mobile Work Order) processing for our Maintenance Engineers. We’d like to install the app on their phones. But first we would like to find out if it's used by other companies and if this is a reliable solution. Has anyone used MWO? Has it proved reliable? We use IFS9 and have about 50 Maintenance Engineers who work at our plants so they'd be connecting via WiFi from their phones. We have fairly extensive knowledge of IFS and use it quite widely.  

Hi Experts,I'm trying to understand how IFS is designed to handle Canadian ITC tax. I would appreciate any documents, instructions on how it is done and also I'm trying to understand whether there are any extensions to enable this . I was unable to find out anything related to this in the standard IFS applications.