IFS Solutions

Hello.I’m trying to understand a code which was made to send emails to suppliers, but I can’t understand it, it’s done via a report rule.In the action, we have this :To=[&select SUBSTR('[@UNIFORM_PAYMENT_ADVICE_REP/IDENTITYS/IDENTITY/COMM_METHOD]', INSTR('[@UNIFORM_PAYMENT_ADVICE_REP/IDENTITYS/IDENTITY/COMM_METHOD]', ':') + 1) from  Dual];From=do-not-reply@XXXXXX.com;CCTo=[&select Value from  fnd_user_property where Name = 'SMTP_MAIL_ADDRESS' AND Identity = '[#PrintedBy]'] ;Subject=XXXXXXX;Body=XXXXXXXXMy question is reletad to the email, and I don’t understand which one is selected.I have a supplier form in which he has 2 email adresses, the sending is correct, but not a supplier who has a phone number + an email address + a fax number.Can someone tell me what’s wrong?

We have a Custom Field in Rental Transaction that is pulling Group ID from Serial Object. As Serial Objects gets update it then recalculates and updates the Custom Field in Rental Transactions. We want to know what the Serial Object Group ID was at the point the Rental Transaction is created NOT the current Group ID. How do we prevent the Custom Field from Updating if Serial Object is changed? Thanks in advance,Lisa

Hi All, I’ve been looking at a scenario where Master Scheduling is being used in conjunction with Order Gap time, but I’m struggling to understand the logic of how MPS is generated.  I’ve set up a simple example in my test environment (24R1) to demonstrate: Max Lot size = 10Order Gap Time = 1 (just to simplify - in reality this would be different hence why rate by period hasn’t be set up)Test 1 - Works as I would expect - the MPS generation stops at the PTF, so the system cannot keep the Projected balance positive and an Action Message is generated. Test 2 - However, if I split the forecast into 2 overlapping periods, the Order Gap time rule is ignored and multiple MPS/SORs are generated on the same day and the project balance is now always at 0 or above.

We are upgrading to IFS Cloud and we are trying edit a Crystal Report based Quick report and when we click the Edit button we are unable to alter the Report Reference field.  When I tried to click the Update Crystal Report button an upload from the file location I receive an error stating:ReportLayoutCrQr.The “Report Layout Cr Qr” has already been removed by another user. 

Hellohow can this problem solved ? 

Hi Team,Have a client requirement for creating Project Forecast/Budget on an Annual Basis but do not find any option in Project Forecast window where I can set up the Accounting Period Start Date & Accounting Period End Date for the specific Project Forecast/Budget which will indicate this Project Forecast/Budget for the specific accounting year. Request you to please let me know if this can be possible or do we need to go for CRIM?Do we have a workaround for this?   Best Regards,Rakesh

Does anyone have experience with this and can talk about it?Currently came across a project thatFor the customer，subway vehicles are also assets and are also regularly maintained and serviced. While IFS MRO can manage VIM structures, IFS MRO is more like a service for the aviation industry. The customer is receptive to customized development and has a good budget.So whether to enable Asset Management (EAM) or MRO, I don't know which to choose.  

Hi allWhen we try to access any documentation of the INT type, we keep getting the below sign in screen.  This is not a problem for regular projections where the main documentation is available, but for projections such as CreateAndImportDocument this becomes a problem as INT is the only one available.What could we be missing? No matter what we put for username and password, we are stuck in a loop of that sign in screen.We are on 10.8 Best Regards

What is the difference between “Purchase Requisition Line Authorization” screen and “Purchase Order Authorization” screen in IFS Cloud?

Is there a Purchase Order Change Order Authorization screen available in IFS Cloud similar to Purchase Requisition Lines and Purchase Order Authorization screens? Need to determine authorizer/final approver and dollar amount of net change for a purchase order change order.

Hi Experts,Following is a requirement from the customer as follows.This is regarding the use of the FSM Mobile App for Android. Currently, when logged into the App. Users can use the ‘back’ button of the android default UI to proceed back. They can do this until they are logged out.If possible please advise me,is there any way we can disable to back button in the Android to go ‘back’ in the app and does not log out. Thanks,Heshala.

Hi Experts,Is there any specific reason the Cancel Order Line RMB option is unavailable for the Customer Order Lines screen when selecting a single row or multiple rows? The example is in APP10. IFS Cloud is the same.In the Customer Order window > Order Lines tab, this RMB option is available The Cancel Order Line RMB option is not available for the Customer Order Lines screen when selecting a single row or multiple rows.Business impact :The RMB option requires manually canceling lines from multiple customer orders in a scenario of part substitution, e.g. Part A is no longer available for supply by a supplier, and instead, they

Hi All, I updated SSL certificate as the old one expired. When I check from the management server, it shows the correct SSL certificate.When I check from my laptop it shows the old certificate. NOTE: I am using correct IFS binary version I tried below,Recreated and reinstalled middle tier. Clear all caches in laptop Any Idea?

Good day.  I am creating a New Travel Request on behalf of an Empl, thus using New Travel Request - Admin.  I chose Abroad Travel as shown below:However, when I choose Next, I see this?Though when you look at the dates, it does show “Abroad” Travel Dates:Anyone know why I see the 2nd screenshot?  Abroad - No? Thank you.

Hello Everyone,I'm currently working with the Document Management module and need guidance on two specific tasks:How to implement folder-wise access restriction in IFS to ensure only specific users or groups can access certain folders. on folders.How to set up document search functionality based on metadata/attributes to streamline finding specific documents.Any insights, step-by-step guides, or best practices would be greatly appreciated!Thank you!

HelloWe would like to process function of travel request, when approver will revoke travel request approval, where she/he can process in IFS10?Your quick response is high appreciated. ThanksSusan

Hi Experts,Is there any specific reason the Cancel Order Line RMB option is unavailable for the Customer Order Lines screen when selecting a single row or multiple rows? The example is in APP10. IFS Cloud is the same.In the Customer Order window > Order Lines tab, this RMB option is available The Cancel Order Line RMB option is not available for the Customer Order Lines screen when selecting a single row or multiple rows. Business impact :The RMB option requires manually canceling lines from multiple customer orders in a scenario of part substitution, e.g. Part A is no longer available for supply by a s

I have a user who periodcally searches and receives no results, but upon their second search a few seconds later (with the same query parameters) they receive results. Can anyone recommend a starting point to debugging this issue? 

Do I understand correctly from reading other Community cases that through 23R2 the following Machine Learning Gateway URL (shown in blue), could be used by Remote customers...… but in 24R1 Remote customers cannot use Machine Learning?Or, is there a for-purchase option for 24R1 Remote customers to use a Machine Learning Gateway - or a roadmap plan to enable Remote customers to use features such as Business Opportunity Score and Business Card Scanner?There are several attractive features that require Machine Learning, and as a example the Opportunity Pipeline Board has Business Opportunity Score as a standard field, so it will be good to know if this c

We had a customer set-up incorrectly to require delivery confirmation. The mistake was not noticed for several months and resulted in a large quantity of inventory reporting as inventory parts at customer.  Inventory transactions history recorded DELCONF-OU and DELCONF-IN transactions, but no DELIVCONF transaction. Our experience is the DELIVCONF transaction is created when the Delivery Confirmation of Customer Order is processed. Problem: The inventory that is incorrectly recorded as being at the customer does not show up in the Delivery Confirmation of Customer Order screen. Question: How do we confirm delivery of this inventory or otherwise record the cost of goods sold? 

Hello we are on Cloud 23R1 and just like in Apps10 Customer Order Type is not editable once the record is saved. This is probably our #1 frustration from our sales team. When it is imperative that an order type needs to be changed, we have our database admin run an sql update statement to change it in the database table. This seems to work, however are there any consequences from this process? And is there any other way to accomplish this? 

Hello all, hoping to get some insight here on Stage Payments. Is there a reason why Purchase Payment Type cannot be “Staged” when the Inventory Part on the External Service Order line is set to Exclude Service Cost? Has anyone experienced this before and have a workaround to get this? 

I believe there is a bug when using the “duplicate” feature on Supplier for Purchase Part screen. The “duplicate” button copies all information to a new record for you to edit and save. (We often use this feature to copy records from one site to another.) When doing this, all information copies to the un-saved record except Supplier Part No and Suppliers Part Description. Users must remember to manually copy these two pieces of information from the original record to the new record after saving. We have tested this is Apps10 [Aurena] and Cloud.Seems strange all other fields (Price, Min Order Qty, all Indicators, etc.) copy over to the new record but not Supplier Part information. This is very important information in our business and we are at-risk of losing this information when performing a “duplicate”. Why would these two fields not copy over when the duplicate button is used?

How to update the Amount per salary period under the compensation page in Employee File?  

When trying to route application message to IFS REST API I get below error. The routing address uses IFS REST endpoint with client credential. ExecutionException from Sender thread Caused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending data Caused by: ifs.fnd.connect.http.InternalServerErrorException: InternalServerErrorException: 500#{"error":{"code":"ODATA_PROVIDER_ERROR","message":"An internal server error occurred. Contact administrator.","details":[{"code":"UNSUPPORTED_ACCEPT_TYPES","message":"The content-type range ' *; q=.2' is not supported as value of the Accept header."}]}} What is the cause for this error?