Have selected the checkbox for ‘Use as Customer Repayment’ in Payment Formats per Company screen, but still don’t have the option to select it as payment method when creating Repayment Order?
What else needs to be selected/set up to allow this?
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Hi,
Would it be possible for you to add screen prints of the scenario?
Best Regards,
Yoshini
Payment Format ‘Contra’ is selected as ‘Use as Customer Repayment’
But isn’t available as a payment method
Hi
Please check the value of invoices that you are trying to repay. Your payment method allows only payments in “GBP”.
Also, you need to verify if following basic data is defined.
1. Payment method - a record with payment method connected to this payment format.
2.Payment institutes - connect this payment method to the payment institute.
3.Cash account - a record should exist connected to this payment institute.
4.Connect the payment method to customer > payment tab.
Best Regards
Sugandi
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