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Receiving customer collections through Mixed Payment


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Dear All,

I am facing an issue while receiving customer collections through Mixed Payment. However, I am unable to identify the exact problem.

Could you please look into this and provide a solution?

 

 

Best answer by ChrisD

Hi Gazisohel,

 

A Payment Document Series needs to be created in the Payment Documents screen. First select “Customer Payment Receipt” from the drop-down at the top:

Then add a row, for example:

Save this. Then Right Mouse Button on the row to “Payment Document Number Series”

 

Add a row, for example:

Save.

 

Now you can return to the Mixed Payment and try approving again.

 

Thanks,

Chris

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  • Do Gooder (Partner)
  • January 29, 2025

Hi Gazisohel,

 

A Payment Document Series needs to be created in the Payment Documents screen. First select “Customer Payment Receipt” from the drop-down at the top:

Then add a row, for example:

Save this. Then Right Mouse Button on the row to “Payment Document Number Series”

 

Add a row, for example:

Save.

 

Now you can return to the Mixed Payment and try approving again.

 

Thanks,

Chris


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  • Do Gooder (Customer)
  • January 29, 2025

I sincerely appreciate your support in resolving the issue .


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