Dear All,
I am facing an issue while receiving customer collections through Mixed Payment. However, I am unable to identify the exact problem.
Could you please look into this and provide a solution?
Solved
Receiving customer collections through Mixed Payment
Best answer by ChrisD
Hi Gazisohel,
A Payment Document Series needs to be created in the Payment Documents screen. First select “Customer Payment Receipt” from the drop-down at the top:
Then add a row, for example:
Save this. Then Right Mouse Button on the row to “Payment Document Number Series”
Add a row, for example:
Save.
Now you can return to the Mixed Payment and try approving again.
Thanks,
Chris
Hi Gazisohel,
A Payment Document Series needs to be created in the Payment Documents screen. First select “Customer Payment Receipt” from the drop-down at the top:
Then add a row, for example:
Save this. Then Right Mouse Button on the row to “Payment Document Number Series”
Add a row, for example:
Save.
Now you can return to the Mixed Payment and try approving again.
Thanks,
Chris
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