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IFS Solutions

Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

Assets (Asset Management)
Buying (Procurement, Demand Planner, ASC, SRM)
Contact Centre (CE)
Data Migration
Distribution (CRM, Commerce)
Document Management (DocMan)
Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Finance (Financials)
Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
HCM (Human Capital Management, Payroll)
Insights (Business Reporter and Analysis Models, EOI)
Products (Manufacturing, Products, Engineering)
Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)
Service (Touch Apps, MWO, MRO)
Supply Chain
Sustainability Applications
Upgrades & Updates

10000+ Topics

thijsotteDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Lobby: Showing field description the page parameters

Hi, We are trying to make our lobbies more user friendly by offering the field description in stead of the field name when opening the page parameter for a lobby (IFS Cloud, 24R1).Right now users are confronted with the field name (f.e. PROJECT_ID) in Page parameters. In Page properties it is possible to add a description, but this description is not shown when opening Page parameters.Is there a way to show this description?(I know it is possible to change the parameter/field name, but that implies that all of the data sources and elements have to be changed.)

SeWSidekick (Customer)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Amazon Business Integration/Punchout

Dear Community, Amazon Business offer an ERP intergration (they call it punchout) which allow to intergrate Amazon Business function to ERP. That means that user log in to IFS Could, have an Link/Icon which navigate to Amazon Business where user can purchase specific products with business account. Does somebody have experience with that punchout/integration of Amazon Business?Thanks for feedback.regards Sebastian

chajashHero (Customer)

asked in Finance (Financials)

Posting Parameters - Create Posting at Invoice Entry

We are upgrading to Cloud from Apps10, and found while testing functionality that we could not post a Manual Supplier Invoice without unchecking this box. (it was checked in Apps10 and did not have this issue)Just want to make sure that there are no unforeseen repercussions to unchecking this box.We do not use posting proposals...and post each invoice as it is created.

AnnaSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

IFS Cloud Trip Tracker iPhone Calendar

I have a user that is using Trip Tracker for cloud on his iPhone and we’ve noticed an unusual behavior. When selecting a date from the calendar, it puts the date as the day before. The only way to get the real date is to select the day after the date you want to select. Has anyone else had this issue and if so, is there something I can do on my end to fix it? It seems to only be happening in iPhone at the moment. The only difference between the iPhone trip tracker and android is that android prompts for date and time while iphone only prompts for date. Any help is much appreciated.

AJODo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Theoretical machine capacities of past months

The daily values of the theoretical capacity for the future can be seen in the Capacity tab in the Work Center.Where can I see the theoretical capacity of Work Centers or Manufacturing Labor Classes of the past days, weeks and months?We need the value for a productivity analysis.Thank you :-)

AntonioInfoConsultingSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Employee & Manager Self Service for Full Users

Apologies in advance. This is a rather simple question but I had to get this clarified..Do users utilizing a Full User license also need a Employee & Manager Self Service License allocated to them ?

NIEKDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Does HTML and CSS Formatting Work in Emails Sent via command_sys.Mail?

Hi everyone,I am sending an email using command_sys.Mail in a UTIL file, and I want to format the email body using HTML and inline CSS. My email body includes tables, headings, and styles for better readability.Here’s what I need clarification on:Does command_sys.Mail support HTML content in the text_ parameter? If yes, does it allow inline CSS styling (e.g., <style> tags or inline styles like <p style="color:red;">)? Are there any IFS configurations that need to be enabled for HTML rendering in emails?Example of the email content I am sending: <html> <head> <style> body { font-family: Arial, sans-serif; color: #333; } h2 { color: #007BFF; border-bottom: 2px solid #ccc; padding-bottom: 5px; }

Indika_DarshanaDo Gooder (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Clone/Refresh non-production environment from production in daily basis

Hi,We have a requirement to Copy production data to one of the non-production environments (CFG or UAT) in daily basis. We are waiting for a clarification regrading following things.1) Is there any automated process to run in daily basis?2) If not how to handle this manually?3) Which team we need to contact regarding this?Product Version: 24.2.2 and IFS manage cloud customer.Thank you.

junpeiDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Where is the translated value stored?

Can someone help me to understand where decode value is actually being stored?Let’s use the following function as example:When we pass the value to Decode function. for example ‘N’, then the fuction return ‘Not Cyclic Counting’Inventory_Part_Count_Type_API.Decode(cycle_code) cycle_codeI found that this function called Domain_SYS.Decode_(Domain_SYS.Get_Translated_Values(lu_name_), Get_Db_Values___, db_value_);FUNCTION Decode ( db_value_ IN VARCHAR2 ) RETURN VARCHAR2IS FUNCTION Base ( db_value_ IN VARCHAR2 ) RETURN VARCHAR2 IS BEGIN RETURN Domain_SYS.Decode_(Domain_SYS.Get_Translated_Values(lu_name_), Get_Db_Values___, db_value_); END Base;BEGIN RETURN Base(db_value_);END Decode; As i further dig into it, it called Domain_SYS.Get_Translated_

Stephen GDo Gooder (Customer)

asked in Finance (Financials)

Customer Invoice, Payment Term Base Date

Hi, Does anyone know a way of making the Payment Term Base Date on a Project Invoice automatically equal that of the Application Date on the Application for Payment?ThanksStephen

mjr86Do Gooder (Customer)

asked in Supply Chain

Do not have privileges to use operation for Business Activity

Hi, I’ve created a permission set in IFS, within Database objects I’ve got an api I’ve created which I’ve granted to withing Business Activity. I’m using Apex to execute this API but when I try to use it I get this error… ORA-20106: BusinessActivity.NOACCESS: You do not have privileges to use the "s3_apex_bus_act.new_bus_act" operation for "Business Activity". ORA-06512: at "IFSAPP.ERROR_SYS", line 1017 ORA-06512: at "IFSAPP.ERROR_SYS", line 937 ORA-06512: at "IFSAPP.SECURITY_SYS", line 1614 ORA-06512: at "IFSAPP.GENERAL_SYS", line 83 ORA-06512: at "IFSAPP.S3_APEX_BUS_ACT_API", line 117I’ve refreshed the security cache and dictionary cache. Also, I’ve refreshed all types within ‘refresh server cache’ but nothing changes the above error. Am I missing something?

maheshmuzHero (Partner)

asked in Upgrades & Updates

Assistance Required to Resolve Test Connection Errors in SSIS IFSCloud BI

I am encountering the following errors while testing connections in SSIS during the Power BI infrastructure setup in Azure for Self-Hosted BI.ORA-12170: TNS timeout occurredI have verified that there is no issue with connecting to the IFSINFO user.Connection to MSOLAP failed:Errors in the OLE DB provider. Unable to obtain an authentication token using the credentials provided.The script returned a failure result.I have attached a screenshot for your reference.Could you please help me resolve these issues? Your assistance would be greatly appreciated.

irenecaleroSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Dispatch Console - Engineers from different Service Delivery Units

Hi all,Working with the Dispatch Console i have created one DataSet with one Service Organisation and 4 Delivery Units (relating with geographical places in the country).I want to assign a unassigned task (Delivery Unit A) to an engineer from the same delivery unit. However, the system allows me to assign the task to an engineer from another delivery unit:Is it a possibility to not allow the scheduler to assign a task with a delivery unit to an engineer from another delivery unit? Thanks in advance.Regards,Irene

athobieSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO and Resources Gantt Display

Hi, I install the latest version of PSO 6.14For a dataset, I can’t see the Gantt Resources for one Dataset (Date are in the past 2021)Do you have an iea ? a setting is missing ?Thanks and Regards

HDS_Do Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Non-project connected PO Used Cost

Dear Community, Is there a way to find the cumulative used cost (for PO line receipts) for non-project connected POs? We can see this for project activity connected POs, where the cumulative committed/used/actual cost will be recorded against the activity. It is strange that this information is not there at the PO/PO line level? The only way I found until now is looking up on the Purchase/Inventory Transaction History, and on the Received - Not yet Invoiced Report. Again these show us the cost for each receipt but not the cumulative.Is there any other place I am missing? Thank you!

boomonidamoDo Gooder (Customer)

asked in Finance (Financials)

Negative Fixed Assets

We are importing the fixed asset subledger into IFS for an entity that has an Asset Retirement Obligation (ARO) asset with a negative balance. The asset came to have a negative balance after a valuation adjustment at the end of 2022.IFS does not allow you to import a negative cost or a positive accumulated depreciation resulting in a negative balance on an asset.Does anyone else have an issue with ARO objects having a negative balance and how are these dealt with in IFS?Thanks,Monique

FPayabSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Difference between Sales and Service Contract

What is the difference in Sales Contract and Service Contract. I am sure services can be sold and managed in Sales contract management. When to use Sales Contract and when to use service contract.?

kamjasonsabinoDo Gooder (Customer)

asked in Finance (Financials)

Direct job for difference

We recently upgraded from IFS 8.1 to IFS Cloud 2023.2.2.In 8, we had the ability to set a shop floor employee job for difference as an indirect operation or a direct operation. In IFS Cloud, we do not see a place to set a direct job for difference, only indirect.Has this functionality been completely removed with intent, or was it moved?Is anyone handling this situation differently? Screenshots of IFS 8 and IFS Cloud pertinent screens attached.

NMALKIHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

is it possible to pass Column value to Lobby navigator

Hi ,In App10 is it to possible to navigate to a company specific page by passing Column value from record when clicked (not Parameter). $COMPANY$ will pass the param value or we don’t want the user to keep changing company parameters to be able to navigate to the correct page. Thanks

PoultonDo Gooder (Customer)

asked in Data Migration

IFS Cloud Example Data

Is there a process to get the system populated with example, demo, or dummy data?We are new to IFS Cloud, and will be starting our implementation process with our partner soon. However, we would like to be able to see what a basic setup would look like.Our prior ERP system had an example database which had the minimal setup with some dummy transactions. This was helpful in exploring functionality not implemented and was helpful to the development process.

jestorDo Gooder (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Connect costcenter to project transactions

Hi, In my lobby I get an overview over all erroneous postings. Under “Project Transactions” I see there are some errors. By clicking on the number of erroneous postings, I end up in project posting analysis. Here I see that the hours I try to register on one project have the following error description: “CODE PART C is mandatory for account 4421”. On the same line, I see that the column “CostCenter” is blank (without any information). I want all the project hours to be allocated to specific costcenters, hence the account details is correct. However, I cannot seem to connect the registered hours to the various costcenters. Maybe this is not relevant, but when I go to “Employees” and find the relevant person, I see that she is registered with correct “Organization” and “Position”. The hours have also been confirmed in the time card. Further, the hours is correctly transferred to the correct project activity and is shown in the project monitoring view. Doe

kjroSidekick (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Installation/upgrade to 24r1GA and new system parameter SERVER_TIME_ZONE

Hi anyone know what the installer parameter name and the value for it ? Only place in the tech doc is the system parameters where it’s refers to a installer parameter?When performing the upgrade we get this exception !!!Error deploying file fndbas\24R1-GA.cdb at 03-JUN-24 09:08:44!!!Error occurred while executing Plsql BlockDECLARE server_time_zone_ FND_SETTING_TAB.VALUE%TYPE := 'NOT_SET'; parameter_ FND_SETTING_TAB.PARAMETER%TYPE := 'SERVER_TIME_ZONE'; fnd_setting_record_ FND_SETTING_TAB%ROWTYPE; FUNCTION Is_Valid_Time_Zone(time_zone_ IN VARCHAR2) RETURN BOOLEAN IS time_zone_count_ NUMBER; BEGIN SELECT COUNT(*) INTO time_zone_count_ FROM V$TIMEZONE_NAMES WHERE TZNAME = t

Sundara.AlagesanDo Gooder (Partner)

asked in Finance (Financials)

Round off Issue in IFS for AFP Retention Calculation

When creating AFPs with retentions, it has been observed that the retention percentage does not always calculate correctly. This creates issues when we receive payment certificates from customers, as we are unable to match the values accurately.For example, in a contract with a value of £75,542.08 and a 5% retention, the expected retention amount should be £3,777.10. However, the application calculates the retention as £3,777.16, resulting in a 3p discrepancy when releasing the interim retentions.Could you please provide guidance on how to resolve this issue? It may cause problems with customers when paying invoices.

KVIFKUCDo Gooder (Customer)

asked in Supply Chain

Create receipt - error

Hi all, I have encountered issue in the attachment, do you have any experience with it please? I am unable to move on with register arrivals, thank you for your help. IFS Web Version: 23.2.15.20250205072840.0Date: 2025-03-24T07:51:57.686Z---------------------------------------------------------------------------CreateReceipt/CreateReceiptAssistant@1 (server error)Database error occurred. Contact administrator.Error details: [{"code":1400,"message":"ORA-01400: cannot insert NULL into (\"IFSAPP\".\"JT_TASK_COST_LINE_TAB\".\"CREATED_DATE\")"}]Request Id: e931c502-3da9-45a6-a894-1db1e4d325f3Url: https://kvinova-acc.ifs.cloud/main/ifsapplications/projection/v1/CreateReceipt.svc/CreateArrivalReceipt---------------------------------------------------------------------------

LindaKSidekick (Employee)

asked in Document Management (DocMan)

When we attach a document to the external supplier invoice, it should appear in the Man supp invoice, but it is not happening.

Hi,I need some help here. 😊I have tried various methods to set up the object connection transformation so that when we attach a document to the external supplier invoice, it should appear in the Man supp invoice. However, it is not working. What am I doing wrong? I would appreciate any advice.Thank you.BrLinda

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