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Q&A Discussion of IFS Solutions for our IFS Employees, Partners and Customers

10000 Topics
A
Sidekick (Partner)
AstTharuCSidekick (Partner)
asked in Supply Chain
Ownership Consignment is not allowed for this supply code error in background job

Do you have any idea why I’m receiving the following background job error when attempting to invoice? Please advise on how to resolve this. This is our first time invoicing consignment inventory parts.Ownership Consignment is not allowed for this supply code.                    ORA-20105: ServiceInvoice.SERVICEINVERROR 

662
A
Sidekick (Partner)
PRODQ
Superhero (Customer)
PRODQSuperhero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Edit fields in Cloud - consistency? expectation?

Could someone advise what my expectations should be as to under what circumstances I can simply click into a field and can edit it vs having to click the ‘pencil’/edit icon first before being able to edit, please?EG Receive Inventory Part - click in field and can edit Customer Order Lines - have to click ‘pencil’/edit to change quantity It would be useful to have an explanation to pass on to users.Thanks!Linda 

1873
AltRuslaC
Do Gooder (Partner)
R
Do Gooder (Customer)
RuckieDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)
Undo for "Issue Inventory Part" Screen

Hi, Hoping to gather how others have handled undo’s/corrections when the “Issue Inventory Part” screen is used (eg. “use count-in”)as there doesn't appear to be an undo transaction? Currently we are in APP9 Thanks!

481
S
Hero (Customer)
J
Do Gooder (Customer)
janickfDo Gooder (Customer)
asked in Finance (Financials)
Cloud: Use API to import accounting vouchers

HelloI can’t figure how to import data into accounting vouchers using the API”s. First I looked at the  VoucherHandling API but there are only GET functions and some PATCH but no POST to insert data in the Voucher entity.I suppose that this table is protected and I tried to use the ExternalVoucherHandling to insert data in the ExternalVoucheSet as the file import in IFS does.There is a POST function to insert lines in the ExternalVoucheSet but it ends up with the following error:":"ORA-20111: ExtLoadInfo.FND_RECORD_NOT_EXIST: The Ext Load Info does not exist." So I supposed that I needed to create first an ExtLoadInfoSet as a title for the lines.In this API there are no POST functions with a json payload but a function called ExtLoadInfo_DoCreateVoucher.I have tried to call this function with 2 parameters:  Company = XXX , LoadId=2 but I get this error:Payload: {"error":{"code":"ODP_RESOURCE_NOTFOUND","message":"Resource not found."}} This seems to indicate that the function does not e

32810
T
Superhero (Employee)
C
Do Gooder (Customer)
chris.harrisDo Gooder (Customer)
asked in Supply Chain
Can IFS trigger a part to be Inspected over x amount of receipts?

Is it possible to have a part automatically populate in ‘Inspection Management’ after so many x amount of deliveries?I have tried using the Triggers such as ‘Interval Scheduled’ and set the Interval for 3, but I still have the part appear in Inspection Management for every delivery. If anyone has any idea on how to do this or if it isn't possible, it would be very much appreciated :)

781
matt.watters
Superhero (Partner)
W
Do Gooder (Customer)
westjanDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)
Copy work center - problem

Hello,IFSAPP10I am trying to copy work center on the right mouse button:  but i got this error message:I just checked the tab “Cost” and the column “End date” is filled everywhere. any hints?thanks

657
matt.watters
Superhero (Partner)
K
Do Gooder (Customer)
KwenPetersonDo Gooder (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Unrecognized command, NOTHING IS DONE! error in Demand Planner Client 6.0.3.7

So we are running IFS Apps 10 Update 20 (Enterprise Explorer) and have installed Demand Client 6.0.3.7. We have a running Demand client server (SfdPrdWinAtlu01) and are connecting on Port Number 5010. We initially were getting an Invalid password or username error. After finding the User Demand Access screen in IFS and resetting password on our user, we were able to get past that error and now are getting this, which is less than helpful. I checked the C:\Program Files (x86)\IFS Applications\Demand Plan Client\Log Files\ folder, and unfortunately there’s nothing there.  Has anyone else seen this error before or have any ideas?

1114
Rusiiiru
Sidekick (Partner)
PRODQ
Superhero (Customer)
PRODQSuperhero (Customer)
asked in Finance (Financials)
When is an Invoice not an Invoice?

Can someone advise what invoices I should expect to see in the Financials / Customer Invoice section - is this Instant Invoices, for example, rather than those created off the back of Customer Orders which you find in Sales/Invoicing/Customer Invoice?   Very confusing...   Thanks.

632
PRODQ
Superhero (Customer)
NABALIN
Do Gooder (Customer)
NABALINDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
CustomerOrderInvHeadSet bug?

CustomerOrderInvHeadSet doesnt seem to work? {    "error": {        "code": "DATABASE_ERROR",        "message": "Database error occurred. Contact administrator.",        "details": [            {                "code": 904,                "message": "ORA-00904: \"DEBIT_INVOICE_ID\": invalid identifier"            }        ]    }}

812
NABALIN
Do Gooder (Customer)
R
Do Gooder (Partner)
RRPATNAIKDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
PSO Activity Tooltip

Hi Experts,We have a requirement to add new fields in the Activity Tooltip like Post code and Region of the Work Task. Could you please guide how to achieve that. Attaching the doc for your reference.Regards,RR

325
R
Do Gooder (Partner)
E
Hero (Customer)
EdwardsHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
IFS 9 to IFS Cloud Integration Question

Hi everyone,Current IFS version: IFS apps 9 EETarget IFS version: IFS cloud 23R2 (hosted on prem by us) Today in IFS9 we have several applications (built by us) that are connecting to our database directly to “interface” with IFS. We have several oracle users that handle these connections, created as IFS fnd users. These users are granted access to the database API package methods via permission sets, and are set as inactive in the IFS application as they never actually log into the app and the oracle user handles everything.Example: User logs into non-IFS app and enters information about a purchase order. That application connects to the database hosting IFS as an appropriate oracle user, calls {app_owner}.purchase_order_api.new and creates the purchase order. We are in the process of upgrading to IFS cloud. In IFS cloud this presents us with two issues: Oracle users backing IFS fnd users are removed and permission sets are no longer mapped to oracle roles. We attempted to remove the

1312
H
Do Gooder (Customer)
SDN
Sidekick (Partner)
SDNSidekick (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Availability Pattern on activity types doesn't work in PSO

Hi, I need to manage several activities on specific days and times for a customer.I thought about using the availability patterns on activity types linked to Standard task, but it is ignored in the PSO scheduling. This information is not reported in the task scheduling information.Am I missing something? Is there a way to use the availability model for the activity type in the planning? Thanks 

473
SDN
Sidekick (Partner)
SDN
Sidekick (Partner)
SDNSidekick (Partner)
posted in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Dynamic Team Allocation on a Daily Basis for IFS Cloud - PSO Integration

Hello,I have a customer with a case to handle related to task allocation with PSO and would like to have a discussion about it.It is an IFS Cloud - PSO integration, for scheduling service tasks involving different teams from different service organizations and DUs on a daily basis.The teams are not fixed, but are a combination of people and vehicles.The need for people and vehicles is entered as a demand line in the standard task, which will be linked to new requests as they are created.We currently manage vehicles as resources (people).The goal is to assign tasks to the same group of people that can be performed by resources and vehicles with the required skills, for the whole day. These resources leave the site together, with the same vehicle or with several vehicles, and return together at the end of the day. For this reason, it is a fixed team on the day , but not necessarily over several days.The image shows what I would not want to occur:Res 70/75/84 are  vehicles Technician 1 an

760
SDN
Sidekick (Partner)
A
Do Gooder (Partner)
AnyDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)
Work hours per week and not per day

Hi community,I am trying to set tup a work schedule for an employee per weeks and not per day.For example:But in the Time Card it’s seems no flexible for confirm if the hour per day is not complete. Any idea how can I setup that? Best regards,  

522
A
Do Gooder (Partner)
E
Sidekick (Customer)
Ed22Sidekick (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Error while retrieving joining SQL views

Hello, how can I join two tables together if they dont have common column and they dont have the same number of columns? 

445
WyrDavidB
Hero (Partner)
R
Hero (Customer)
romsarHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
The object page has been removed by another user

Hello.I made a custom LU / Page, the page works well for the IFSAPP user, but for another user, when they update data, the error message “object xxx has been removed by another user” pops up.What’s the meaning of this error? Is that a privilege issue? ThanksIFS App 10 UPD 5

1096
R
Hero (Customer)
B
Sidekick (Customer)
bldrayiSidekick (Customer)
asked in Buying (Procurement, Demand Planner, ASC, SRM)
Lot manufacturing date

Hi,Why in most of lots/Batches after update manufacturing date in screen lot/batch master and save it, after re-query it again the manufacturing date column is found as blank like nothing is saved.is there any reason for it?Thank you.

1199
WyrDavidB
Hero (Partner)
R
Do Gooder (Partner)
rakshit_rangariDo Gooder (Partner)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Lobby Date Parameter Issue

Hello,I am facing an issue in the lobby while including the date parameter. The data is not populating in the lobby.Cloud version - 23R1 (Note - We need the date as a datatype to get the calendar below to pick the desired date from the calendar) In the main view, the date (balance_date) is formatted as “DD-MON-YY”The page parameter uses the format “YYYY-MM-DD”.Subquery’s date (balance_date) is also formatted as “DD-MON-YY”.The picture below shows the format as “DD/MM/YYYY”, but in reality, it is using the format “YYYY-MM-DD”.Page Parameter Lobby PageThe below is the condition in data source designer. Data Source where conditionWhen i tried running the same condition by hardcoding all parameter in sql developer, the query runs successfully. SS of Sql developerCan someone please help me with a solution. 

1652
R
Do Gooder (Partner)
V
Sidekick (Partner)
VanChampSSidekick (Partner)
asked in Products (Manufacturing, Products, Engineering)
MS Level 0, MS Level 1, Sales and Operational Planning

Can someone please explain how MS Level 0  and "Sales and Operational Planning" interact with each other . I found an option to export the forecast to MS Level 0 . What is the purpose of this ?. This is to disaggregate the forecast to connected MS level 1 Parts  and to plan the actual Manufacturing/Purchasing? If this is the case what is the point of importing the  Demand Planner Forecast ? Or to simply Calculate the RRP load ? How the operational plan affects the actual Manufacturing/Purchasing? 

1815
V
Sidekick (Partner)
B
Sidekick (Partner)
blackebonySidekick (Partner)
asked in Supply Chain
Error message when we try to “ The quantity reserved for part XXX on site XXX at location XXX should not be negative.”

Hello,My customer has this error message when he tries to issue a reserved material line : “ The quantity reserved for part XXX on site XXX at location XXX should not be negative.” Thanks for your help. 

1622
B
Sidekick (Partner)
M
Sidekick (Customer)
MartinFSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
FSM Mobile Request_Attachment error syncing back to server

FSM6 U16, If i add a new Request Attachment, it fails to sync the REQUEST_ATTACHMENT record with the error of not all primary key information is present:{“update_request_attachment”:{“request_attachment”:{“request_id”:”123456”,”insert”:””}}} I open the attachment widget with the following script (NOTE: I open the widget for Task Attachments in a similar way and that worsk perfectly): var varRequestID=getControlValue("request","request_id");executeScript("CLEAR_ATTACHMENT_WIDGET_CACHE");setCache("AttachmentWidget__ParentTable", "request");setCache("AttachmentWidget__LinkTable", "request_attachment");setCache("AttachmentWidget__KeyName1", "request_id");setCache("AttachmentWidget__KeyValue1", varRequestID);openAttachmentWidget("BaseAttachmentList", "BaseAttachmentCard", "request", "request_id"); Any clues as to why i am getting the error? 

360
M
Sidekick (Customer)
G
Do Gooder (Customer)
GuillemDo Gooder (Customer)
asked in Supply Chain
Package part - Reservation method and HU issue

Hi All,I create a package part and I’m surprise that I cannot reserve the unit via the Customer Order page but to be Reserve via the Quick Order Flow Handling.And second, once reserved and picked, I create my handling unit and attach the part to it but I can’t find it in Handling Units in Shipment Inventory, giving no results. Looking for via Shipment ID, cust order nº or handling units Id.Something strange as well is the message when open the TREE, “Qty without attached reservations:1”which is something I do not get for regular/standard customer orders.Thanks in advance.

39310
1
Sidekick (Partner)
Osthewha
Sidekick (Customer)
OsthewhaSidekick (Customer)
asked in Assets (Asset Management)
Time registration in "grid view" becomes invisible when saving

In IFS Cloud 23R2.6 we experience that time registrations on work order / - tasks in grid  view, “disappers” when you save the transaction.  You can see the total of work order hours in the line “presense”, but not which work order you have registered your hours… !  If you change to calendar view, the work order no/task is visible.I guess this is an error… Anyone who has had the same experience ?  

612
Osthewha
Sidekick (Customer)
JJäthing
Hero (Partner)
JJäthingHero (Partner)
asked in Finance (Financials)
Report Archive - access to reports ordered by other users

We have people all over the place creating and sending/printing customer invoices. The extremely slim Accounting department needs to handle all the Accounts Payable day-to-day work and all customer invoice related issues. But the Report Archive only support querying invoices ordered by the users themselves. Invoices ordered by other users cannot be retrieved from the Report Archive.I expect there are several ways to come around this issue. Which would be the simplest and smartest ways? Please advice.

1652
JJäthing
Hero (Partner)
A
Sidekick (Partner)
ajayifsSidekick (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
upon activation of a relocation the field "Relocation start" should become Read-only

Hello,We are working on a web application called Web Client Dispatcher, where we manage resource relocation. In this process, we select a district, followed by the relocation start date and end date, and then save the record. For example, if we set the relocation start date as 23/10/2024, the current time is automatically recorded, and we can select any end date before saving the record. At the specified relocation time, the relocation starts, and the relocation flag is triggered in our database, setting the relocation status to "Y". However, the relocation start date in the web client remains editable. We want the start date to become non-editable once the relocation is triggered and the status is set to "Y".  We have implemented this, but we are not seeing the expected output. Please review this issue and let us know if you have any insights. Thank you.

242
I
Hero (Partner)

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