IFS Solutions

Hi Team  We have observed that SLA functionality is available for service contracts. Is there a similar SLA feature for managing supplier  in IFS Cloud? RegardsAshish Ligam

I’m in the process of integrating an OCR/IDP tool and IFS Clouds. At the moment, Supplier invoices are the document the tool will be used with.I’m excited that IFS cloud is going to take a modern, API first, approach. I’ve been exploring the ReceiveEinvoiceService API. However, the documentation (at least the docs linked in the API explorer) leaves something to be desired. It’s got some broken English and isn’t particularly clear. I was a bit surprised by this. It seems like an incredibly useful API, so I would have expected some better docs.Here is part of the documentation describing how to use it:Projection DocumentationService to receive an E-Invoice (Supplier Invoice) in the system.The structure ReceiveEinvoiceStructure describes the message different parts that can be used when creating the E-Invoice.If Invoice Image/Attachments are added (which is optional) to the message, ReceiveEinvoiceStructure, then the message needs to beprocessed in several steps in the follwing way:1. Cal

Hi Friends, I have created cash accounts in IFS. But while creating mixed payment cash accounts not appearing in list of values. Kindly help?  

Hi, I want to send a quick report as a daily mail with the application server task. When I send the mail, I get the following error in excel. I created a db link in the quick report query. probably the problem is caused by this, but I need help on how to solve it.Excel Plugin Error: ORA-04052: error occurred when looking up remote object IFSAPP.xxxxxxx@dblink

Community, Any experience, how to create project safety stock in IFS?  We are in APP10, UPD9. Thank you.

Hello,How does a forecast part classify as Terminated?We have a forecast part with no transactions for several periods, but the part still shows as Intermittent.Can we define the number of periods with no transactions to classify a part as ‘Terminated’? Thank you  

Hi everyone,How to classify a forecast part as Terminated?We have a forecast part with no transactions for several periods, but the part still shows as Intermittent.Can we define the number of periods with no transactions to classify a part as ‘Terminated’? Thank you 

One of the NA customers in construction field is looking for a solution where they can set up supplier part pricing per supplier delivery locations.They simply get different list pricesdepending on the delivery sites of the Supplier even thought the parts are delivered to the same company plant (Company/Site) What would be the easiest way to handle it in IFS Cloud new versons?Appreciate your thoughts. 

Hi ,As part of the cloud migration project from App9 to IFS Cloud, we need to know how to transfer documents from APP9 FTP to Cloud Azure Blob.Currently, documents are stored on FTP, and we hope to move them to Cloud Azure Blob.We recently updated 24R1 to our Cloud environment, therefore FTP will no longer be supported in the future, so we'd need to know how to migrate the document from FTP to Azure Blob Storage.Is there anyone who has done this before? We are an IFS managed cloud customer, and we want to know if this is doable. According to a recent call with IFS, they state it is not supported by this tool and we need to consider moving from Database to Azure Blob directly. https://docs.ifs.com/techdocs/24r1/030_administration/210_cloud_file_storage/fsmigtool/#what_is_this_tool_notThanks,Oshada  

Hi,In Apps * and Apps 9, there is an RMB option available in Manual Supplier Invoice page for initiating work order. Same is not available in IFS Cloud, how can we manage this business requirement in IFS Cloud? 

Hi, we recently updated to 23R1 and noticed that we are not longer allowed to put resource demand across maintenance organizations.  The resource has to be connected to the same organization as the workask is assigned to. Otherwise the error message “Resource JOHAN does not have valid Maintenance/Service specific Site Settings defined.”” shows up. Why is that changed? Our process was built after the possibility to put demands across organizations. If a planner needs to borrow 1 resource from another organization to work with her/his worktask it is not possible without changing the worktasks organization or create a new work task? 

Hello community.I would like some help. We have a client who would like to control the capacity of a tank to store fuel. I didn't find anything on the IFSAPP10 - Warehouse Navigator/Capacities and Conditions screen that could inform, for example, that the Warehouse has the capacity to receive up to 200 L.Do we have any parameterization in IFSAPP10 to parameterize the capacity in liters? tks

When the user opens the Project Transactions Review screen or presses reset, the system appears to be insert the current week (Monday thru Sunday).  Might there be a setting that controls this?  Our customer is not happy that the dates are being set as a default and wants them to be blank.Thank you.Patrick 

We’ve recently discovered a challenge that when standard inventory is transferred to project inventory that the Latest Count date doesn’t get transferred to the new inventory part in stock record. We have a lot of movement of standard inventory into project inventory.The challenge is that it then uses the receipt date as the last counted date. In a lot of cases this puts the item back on the top of the list to cycle count. In our case this is causing a lot of unnecessary counting. It’s compounded if you have “Include Full Qty of Part In Location” selection.Is there anyway to get the new project IPIS record to include the Latest Count date? Below is an example of inventory that was moved from standard to project inventory. You can see the old latest count date on the first record and the new project inventory record is missing the count date. 

Currently in the implementation process and were interested in using Kanban Circuits to replenish our production lines in two of our sites. After initial testing, it seems Kanban is not possible to be a separate module outside of our normal MRP replenishment (Planning method A with safety stock and standard lot size). Our hope was Site A would produce and purchase parts via MRP to store in the warehouse. Site A, via distribution order generated through MRP, would send said material to Site B to store in their warehouse. Both sites A and B have production lines to consume these parts. Current process, these parts are back flushed out of a generic “market” location which we are trying to get rid of. Kanban circuits seemed like an ideal way to restock these production lines. If it is the case that we cannot use Kanban and also generate reqs with MRP, is there another way to accommodate the resupply of the assembly lines?

Hello,We are beginning to use the Overhead2 (Manufacturing standard -Work center option - 322 Cost Bucket ID) we are requiring that any positive or negative variance of Machine OH can be book in 7682 account; attached you will find the details.Thank you

Dear communityA custom tab on Customer/Supplier/Company using keys supplier_id and party_type does not work in IFS Cloud.Reason is that party_type under Apps 10 is “Supplier” or “Customer” or “Company”.However, in IFS Cloud, it expects “SUPPLIER” or “CUSTOMER” or “COMPANY” for reading the records, but when writing into the table, it continues to want to write “Supplier”, “Customer”, “Company” which of course will fail. IFS support refuses my ticket CS0294816, but we think it's a framework issue (since I can’t map it against party_type_db to have a permanent fix).Any suggestion highly appreciated.ThanksDominik

Hi, We can run Audit Interface Assistant as Schedule.Backgroudjob is run, I can see the name of the file but I do not know where the SAF-T - XML file is stored.Do anybody knows where I can find those XML-files? Br. Barbara 

I’m trying to perform a supplier verification using a test scenario & getting the following error when RMB - Test Verify Supplier.  Current setup of the Tax Withholding / Reporting screen is shown below. Can anyone please help with the above error? Thank you

Balance reconciliation job is taking longer than expected, takes around 9-10 hours to run; I’m wondering why is it so ? Could you please advise. Below is our current setup for balance reconciliationReconciliation Time Period-  Balance Reconciliation setup- 

Hi, We’re running v.6.7.1.1 of CE.During live calls some agents are experiencing random browser refreshes which results in them losing all data collected and then taking them back to the start of the call flow.The refresh can occur at any stage of the workflow, and crucially we’re not able to replicate.Does anyone else experience this type of behaviour, or have experienced it and managed to root cause why it happens.The hardest part is replicating so just reaching out to see if anyone else has had similar issues.RegardsAdy 

Hello, Dear Community Members,I hope everything's okay.IFS cannot send e-mail. I see the error javax.net.ssl.SSLHandshakeException in the application messages.I have analysed similar messages in the community (@Yasas Kasthuriarachchi @dsj) but I can't find any result. Can you help me what to do? Error while sending data... Caused by: javax.mail.MessagingException: Could not connect to SMTP host: smtp.gmail.com, port: 465 Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target  Best

Hi,We have a process where get Appointment call is happening from middleware.When they are performing a request to fetch slots via perform_threesixty_appt_request, In response getting the following error "Row (task, (xx)) was changed after it was selected. Reselect and try again."And this error is occurring intermittently.Could any let me know what might be the root cause for this? Thanks in advance!Lavanya 

When requesting slots through perform_threesixty_appt_request, getting the following error- "Row (task, ()) was changed after it was selected. Reselect and try again.\r\n"Product Version: FSM 6 Update 27Need urgent help.​@Sajith Anushan ​@ruben.maas ​@Lee Pinchbeck  

I have a scheduled quick report which is scheduled to run daily and the report is not being mailed to the target email addresses.I have checked the background jobs for this schedule and all of them have failed with the below error.ORA-31186: Document contains too many nodesCould you please help with what's wrong? Thanks in advance!