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Question

Locating Technicians in Dispatch Console Module


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Hello

How can I locate a technician in the Dispatch Console module? Is there a specific setting in the resource person? 

Best regards

3 replies

Björn Kleist
Hero (Employee)
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Hi @chayma.lajnef , on the resource card there should be a view resource location option


kasunhp
Hero (Partner)
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Hi ​@Björn Kleist 

 

Can we only look one resource at a time?

Cannot we see all the resources in a map to find out who is closer for a certain location?

 

Thanks.


Björn Kleist
Hero (Employee)
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​@kasunhp did you try the “view nearby resource” option on the task ?