IFS Solutions

HelloI need to scrap a component with a serial number on a production order. How can I indicate which serial number should be scrapped? Thank you for your help.

Hi,I am reaching out to seek guidance on an issue I am encountering while working with Assistants, specifically related to the behavior of Tabs and Steps during the override process.Issue Description: When attempting to override Assistants by modifying the Steps, I observe that instead of removing the specified Steps, the system adds additional Steps to the existing set. This results in duplicated entries rather than an actual override. A similar issue occurs with Tabs – instead of replacing them, additional Tabs are added on top of the original ones.Questions and Assistance Required:Are there any known limitations or constraints with the override functionality specifically related to Tabs and Steps? Is there a recommended method or best practice to override Steps and Tabs without duplicating the existing ones? If this behavior is intended, could you advise on any workarounds or adjustments that would allow for the effective customization of Assistants without redundancy?I would apprec

Hello,  I need some help in hiding the Attach Existing Button on the Expense Sheets.Any idea how to do that?  If the employees are clicking on it they are able to see attachments from other people in the LOV:   Thanks, Ioana

The documentation for Document Class Process Action states:“This process configuration will override the default functionality for the three document types: original, view, and redline.”I read this as if I do not configure any process actions for a document class, then the system default functionality will preside when I view, print, checkout, etc. What are these default functionalities? What will the system do out-of-the-box?

If you use the standard object connection transformation you can Attach documents to the Service Contract and get them to the work task. Source on the files at Task is But If you transfer this Work Task to mobile. It doesn´t appear.If directly attaching document of the same document class to task, it will appear in MWO. It seem like MWO doesn´t replicate documents that is part of an object connection transformation in cloud? 

I have a couple of suppliers with payment terms.I’ve entered 3 invoices that should pick up terms and provide a discount; however, when they appear on the proposal, there is no discount showing on the proposal.  It seems I have to go in and manually apply the discount.This is not going to work as I have 35 suppliers with discount terms. Shouldn’t this be an automatic process?

Hi everyone, According to the latest IFS Cloud 25R1 release notes, there should be a new ‘Offset’ command available in the Customer Check window.  However, during our testing in both the ifscloud25r1dc1 environment and the Enablement environment, the Offset command does not appear.  ifscloud25r1dc1 environment Enablement environment Has anyone else encountered this issue? Could you please advise if there's a specific configuration, permission, or setup step required to enable this functionality? Thanks in advance for your support! 

Hi,We use IFS Cloud 21.2.11 on Managed Cloud and Power BI desktop connect to Power Bi Cloud.Is it possible to read IFS data from Power BI ?If yes, do you have a documentation ?Regards, Christophe  

Hi We are implementing Cloud this year and have a requirement from our HR team to use the Query Designer to build their own adhoc custom reports and queries for day-to-day HR Operations.We are not sure how we can set up the correct security and permissions for them.  Is there a way to restrict access in the query designer so that they would be able to build their own queries from the HR tables and never see any queries used / built by other teams such as Finance?  They should only access to build and use their own custom queries. Any help or ideas would be much appreciated! Thanks.

Hello all, We are using IFS Apps 10. Has anyone experienced one user seeing an attachment as a PDF but all other users seeing it as a .msg? We suspect maybe the user opened a .msg attachment and when asked to use Adobe Acrobat Reader Always or Once, selected Always. Now she can’t open .msg attachments User who is receiving error: All other users: Any help is greatly appreciated! Thank you,Carl

Issue SummaryWhen Reporting Picking on a Shipment, IFS is seemingly randomly changing the Handling Unit ID associated with a Shipment Line. The issue occurs approximately 1-2 times a month and we can’t understand the cause and therefore unable to recreate the issue the test environment.Issue Detail2 Shipments have been processed on 10/1/25 for the same Qty of the same Lot Batch of a foods.Part Description: LAVANDA F  214581Lot Batch: 49121/24Qty: 25KGOriginal Handling Unit ID: S25KG (1 container) The Inventory Transaction History shows the following:On Shipment ID: 61259, the Report Picking correctly Issued / Received / Shipped the 25kg in the Handling Unit 728221.  Working as expected.However, on Shipment ID: 61258 which was processed 15mins earlier, between the PICK-IN and OESHIP Transactions, the Handling Unit ID has been changed from 1 x S25KG (728220) (1 x 25kg Steel Drum) to 250 x A100G (250 x 100gram containers).We’d like to understand what triggered the Change Handling Unit on

We have a unique setup from what we’ve heard from IFS where we have 1 site per geographical location meaning that even though we have 4 buildings in SC, we only have the 1 site. This simplifies part setup etc. This said, currently we have SITE1 SUPP, SITE2 SUPP, and SITE4 SUPP. 1 is for SC, 2 is OH, 3 is France. We have another company setup for the UK along with their own site and France’s primary vendor is SITE4 but the catch is that they don’t use SITE4 SUPP because it’s not setup for profitability. We use SITE4 SUPP for non-profitable goods exchange from the US to France. I’ll note as well, it is not possible to have multiple vendors or customers to the same Site for inter-site functionality. S4 uses their own vendor code that is setup for profitability between S4 and the UK and the UK also has their own non-intersite customer setup for Site 4’s customer orders. I have setup the UK now so that 4 will issue a PO to the UK vendor. The vendor has been made intersite for the UK and all

As the title alludes to, can you use the “Recreate Buildhome” function and download a full buildhome of the latest version, to upgrade an existing deployment?The purpose of this would be to condense all the changes i.e. Service Updates taken. For example, if I have an environment that is a few versions behind our build place, I would need to do 24R2 → SU3 → SU5 → SU6 → 25R1. Whereas instead of doing all of the deliveries in order, I could just use the 25R1 recreated buildhome to capture all of those deliveries in one installation/upgrade. I have been advised that considering the buildhome just packages all the changes in your deliveries and includes the first time installation media, it’s absolutely fine to do, but I wanted to confirm.Kind Regards,Damon

Hi Experts,When I try to update Task Priority, the following error will be there.“Task Availability Pattern already exists”.  I can see some Availability data under Scheduling information But I dont undertand the connection between Prority and Availability??I can only update the Prority once I deleted Availability line then if I update Priority again it will create this Availability line??Availability is Setup againt the Customer Location linked to the Object. Please clarify this behavior?  Thanks,KM

We have a Return Authorization line that has a non-invemtory sales part that we need to scrap but scrap is not showing available. How can we scrap. It looks like we have been able to scrap in the past, has something changed?Thank you,

Hi, @allWe can check the API Breaking changes on the follwing URL.But the file of 25R1 is not still updated on the URL though SU2 of 25R1 has been released.Generally,At what point in time will Breaking change be made published ? IFS Developer Portal Best regards,

Hi all , I want to replace the ‘Kendrion’ word with some other company name? in bellow image Please guide me with the steps how can i achive this? 

I have a customer who is getting the below message and their non prod environment is unusable. Would they need to reach out to MS as this is a Microsoft exception? Category: Microsoft.AspNetCore.Antiforgery.DefaultAntiforgeryEventId: 7SpanId: 0309bd647ee93dbbTraceId: 4cefed6e1e4819386f968508f75281dcParentId: 0000000000000000RequestId: 8000006e-0001-c000-b63f-84710c7967bbRequestPath: /FSMCRP/WebClient/ActionId: 409bced6-9d2e-4714-9d82-c18a59db81bcActionName: FSM.WebClient.Server.Controllers.HomeController.Index (FSM.WebClient)An exception was thrown while deserializing the token.Exception: Microsoft.AspNetCore.Antiforgery.AntiforgeryValidationException: The antiforgery token could not be decrypted. ---> System.Security.Cryptography.CryptographicException: The key {accf16bb-cd1f-4afc-ad53-f12920cef1ca} was not found in the key ring. For more information go to http://aka.ms/dataprotectionwarning   at Microsoft.AspNetCore.DataProtection.KeyManagement.KeyRingBasedDataProtector.UnprotectC

 <MainServer1> <main> <<WLS Kernel>> <> <e04e98ad-ffa2-4b7c-a699-20147031798d-00000003> <1753247206709> <[severity-value: 4] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <BEA-000386> <Server subsystem failed. Reason: A MultiException has 6 exceptions.  They are:1. java.lang.NullPointerException2. java.lang.IllegalStateException: Unable to perform operation: post construct on weblogic.security.SecurityService3. java.lang.IllegalArgumentException: While attempting to resolve the dependencies of weblogic.jndi.internal.RemoteNamingService errors were found4. java.lang.IllegalStateException: Unable to perform operation: resolve on weblogic.jndi.internal.RemoteNamingService5. java.lang.IllegalArgumentException: While attempting to resolve the dependencies of weblogic.deployment.DeploymentRegistrationService errors were found6. java.lang.IllegalStateException: Unable to perform operation: resolve on weblogic.deployment.Deployme

Hi Team,Is it possible to set up a Scheduled Job on the “Create Count Report” based on the Work Calendar/Holiday Calendar?The Customer wants the Schedule to run everyday Monday - Friday, but exclude the Holiday Calendars as there is no reason to create a Count Report for a day that no one will be working.Thank you,Alex

Hello,I’ve created a custom reference field in the Functional Objects screen in IFS Cloud 23R2. The LOV linked to the custom field is ‘EquipmentFunctional’. I’m able to add the custom field to the screen and values are populated as expected from the LOV.But when I click on the data (since it is an hyperlink), it does not navigate to the respective functional object record. Using the Page Designer:If we leave the custom field as ‘Editable’, when we click on the data, the screen just refreshes and stays on the existing functional object screen and does nothing. If we leave the field as ‘Read-Only’, it opens a new window and redirects to the functional object screen but does not display the relevant record to be viewed. For example: it needs to display the functional object ‘01010170’.I would like the reference field to be editable and should be able to navigate to the respective functional object record. What am I missing in this process? Please let me know.

We recently migrated from V9 to V11 Cloud and the Tax Codes per Tax Class setup doesn’t seem to work anymore for the sales quotations.A specific example is: Company is in Netherlands,  customer in from Germany.We expect to have the default tax code 000000S as per the below setup, but instead we have the VAT of Netherlands ( 21%):  Important mentions: the code that defaults is not set at Company Level, nor at site level, nor at sales article level, nor at customer level. We don’t understand where the default value is coming.Is the Tax Codes per Tax Class setup no longer enough for sales quotation in V11?It works for Customer Orders. Thanks

Hi AllFor end of year currency revaluation , i need a non reversed posting. I opt for “Do not reverse” and set “Original” in Revaluation Posting. Calculation and ackniwledgment are ok but when trying to create the Voucher, invalid code part demand requirements. I checked that GP9  respond to account code part requirement but there is still an error message. Does anyone know what the settings are or is it a bug? 

Hi,We have many products codes that need specific carton labeling for different customers. Currently we manage this by creating a new product code for each customer requirement.Our preferred option would be to hold all of the stock under one product code and apply customer specific box labeling at the point of pick and dispatch as customer orders are received. In IFS10 how would the cost for the labour and label cost be captured and added to the sales part cost?  There should be a finance option in IFS to be able to manage this process?

Hi Team,My Customer is using Intersite Flows (Drop shipping). They will take Customer Orders from the Demand Site, and then the Supply Site will coordinate the Freight. It will have Freight Charges added to the Customer Order at the Supplier Site.ALL invoicing will take place from the Demand Site, which means we need the Freight Charges added to the Customer Order on the Demand Site. It there a way to make this happen?  (PS: We are in 24R2) Thank you,Alex